Email Sent
Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.
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Integrate Gmail
with your AI CRM
Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with other G Suite apps for productivity
Explore Triggers and Actions
New Gmail Message Received Trigger
Triggers when a new message is received in Gmail.
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Batch delete Gmail messages
Permanently deletes multiple Gmail messages by ID, bypassing Trash. A successful request does not confirm individual messages existed or were deleted.
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Batch modify Gmail messages
Adds or removes labels on up to 1,000 Gmail messages in one request, supporting operations such as archiving and marking messages read or unread. A successful response confirms request acceptance, not individual message status.
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Create email draft
Creates a Gmail draft with optional recipients, subject, plain or HTML body, attachments, and threading. When a requested thread cannot be fetched, the draft is created without threading; a provided subject is used instead of the thread subject.
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Create Gmail filter
Tool to create a new Gmail filter with specified criteria and actions. Use when the user wants to automatically organize incoming messages based on sender, subject, size, or other criteria. Note: you can only create a maximum of 1,000 filters per account.
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Create label
Creates a Gmail label and returns its label ID. For nested labels, it may create missing parent labels; on a name conflict it attempts to return the existing matching label.
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Delete Draft
Permanently deletes a specific Gmail draft using its ID with no recovery possible; verify the correct `draft_id` and obtain explicit user confirmation before calling. Ensure the draft exists and the user has necessary permissions for the given `user_id`.
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Delete Gmail filter
Tool to permanently delete a Gmail filter by its ID. Use when you need to remove an existing email filtering rule.
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Delete label from account (permanent)
Permanently DELETES a user-created Gmail label from the account (not from a message). WARNING: This action DELETES the label definition itself, removing it from all messages. System labels (INBOX, SENT, UNREAD, etc.) cannot be deleted. To add/remove labels from specific messages, use GMAIL_ADD_LABEL_TO_EMAIL action instead.
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Delete message
Permanently deletes a specific email message by its ID from a Gmail mailbox; for `user_id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
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Delete thread
Tool to immediately and permanently delete a specified thread and all its messages. This operation cannot be undone. Use threads.trash instead for reversible deletion.
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Fetch emails
Lists Gmail messages with query and label filtering, pagination, and optional message details. Individual detail fetches returning 404, 429, or 503 are skipped, so a page can contain fewer messages than the list result.
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Fetch message by message ID
Fetches a Gmail message by its message ID in the requested format and returns formatted message details. Available fields depend on the format.
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Fetch Message by Thread ID
Retrieves messages from an accessible Gmail thread by thread ID, returning thread details and a messages array. Message order is not guaranteed; use messageTimestamp to identify oldest or newest messages and labelIds to filter drafts.
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Forward email message
Forwards an existing Gmail message to specified recipients, with optional additional text. The tool copies original message parts into a new message, but may alter MIME structure and attachment metadata.
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Get Auto-Forwarding Settings
Tool to get the auto-forwarding setting for the specified account. Use when you need to retrieve the current auto-forwarding configuration including enabled status, forwarding email address, and message disposition.
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Get contacts
Lists saved Google contacts with selectable fields and pagination, optionally including Other Contacts. Other Contacts are fetched on the first page; endpoint failures can result in partial results, and contact records may be sparse.
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Get Draft
Retrieves a single Gmail draft by its ID. Use this to fetch and inspect draft content before sending via GMAIL_SEND_DRAFT. The format parameter controls the level of detail returned.
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Get Gmail attachment
Retrieves a Gmail message attachment by message and attachment IDs and returns a downloadable file using the supplied filename.
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Get Gmail filter
Tool to retrieve a specific Gmail filter by its ID. Use when you need to inspect the criteria and actions of an existing filter.
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Get IMAP Settings
Retrieves the IMAP settings for a Gmail user account, including whether IMAP is enabled, auto-expunge behavior, expunge behavior, and maximum folder size.
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Get label details
Gets details for a specified Gmail label. Use this to retrieve label information including name, type, visibility settings, message/thread counts, and color.
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Get Language Settings
Tool to retrieve the language settings for a Gmail user. Use when you need to determine the display language preference for the authenticated user or a specific Gmail account.
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Get People
Retrieves a person's details by resource name or lists the authenticated user's Other Contacts, using a field mask to select the information returned. Other Contacts can be paginated and queried using a sync token for changes since a previous sync.
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Get POP settings
Tool to retrieve POP settings for a Gmail account. Use when you need to check the current POP configuration including access window and message disposition.
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Get Profile
Retrieves Gmail profile information (email address, aggregate messagesTotal/threadsTotal, historyId) for a user. messagesTotal counts individual emails; threadsTotal counts conversations; neither is per-label — use GMAIL_FETCH_EMAILS with label filters for label-specific counts. The returned historyId seeds incremental sync via GMAIL_LIST_HISTORY; if historyIdTooOld is returned, rescan with GMAIL_FETCH_EMAILS before resuming. Response may be wrapped under a top-level data field; unwrap before reading fields. A successful call confirms mailbox connectivity but not full mailbox access if granted scopes are narrow. Use the returned email address to dynamically identify the authenticated account rather than hard-coding it.
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Get send-as alias
Tool to retrieve a specific send-as alias configuration for a Gmail user. Use when you need to get details about a send-as email address including display name, signature, SMTP settings, and verification status. Fails with HTTP 404 if the specified address is not a member of the send-as collection.
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Get Vacation Settings
Tool to retrieve vacation responder settings for a Gmail user. Use when you need to check if out-of-office auto-replies are configured and view their content.
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Import message
Tool to import a message into the user's mailbox with standard email delivery scanning and classification. Use when you need to add an existing email to a Gmail account without sending it through SMTP. This method doesn't perform SPF checks, so it might not work for some spam messages.
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Insert message into mailbox
Tool to insert a message into the user's mailbox similar to IMAP APPEND. Use when you need to add an email directly to a mailbox bypassing most scanning and classification. This does not send a message.
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List CSE identities
Lists a page of client-side encrypted identities and their key-pair associations. A response indicating that CSE is not enabled is returned as an empty list.
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List CSE key pairs
Lists a page of client-side encryption key pairs, including public keys and enablement states. A response indicating that CSE is not enabled is returned as an empty list.
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List Drafts
Retrieves a paginated list of email drafts from a user's Gmail account. Use verbose=true to get full draft details including subject, body, sender, and timestamp. Draft ordering is non-guaranteed; iterate using page_token until it is absent to retrieve all drafts. Newly created drafts may not appear immediately. Rapid calls may trigger 403 userRateLimitExceeded or 429 errors; apply exponential backoff (1s, 2s, 4s) before retrying.
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List forwarding addresses
Tool to list all forwarding addresses for the specified Gmail account. Use when you need to retrieve the email addresses that are allowed to be used for forwarding messages.
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List Gmail filters
Tool to list all Gmail filters (rules) in the mailbox. Use for security audits to detect malicious filter rules or before creating new filters to avoid duplicates.
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List Gmail history
Lists Gmail mailbox change history since a known history ID for incremental sync, with optional label and history-type filters and pagination. An empty history list means no records matched the request, not necessarily that no mailbox changes occurred.
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List Gmail labels
Retrieves all system and user-created labels for a Gmail account in a single unpaginated response. Primary use: obtain internal label IDs (e.g., 'Label_123') required by other Gmail tools — display names cannot be used as label identifiers and cause silent failures or errors. System labels (INBOX, UNREAD, SPAM, TRASH, etc.) are case-sensitive and must be used exactly as returned; INBOX, SPAM, and TRASH are read-only and cannot be added/removed via label modification tools. The Gmail search 'label:' operator accepts display names, but label_ids parameters in tools like GMAIL_FETCH_EMAILS require internal IDs from this tool — mixing conventions yields zero results silently. Do not hardcode label IDs across sessions; refresh via this tool on conflict errors.
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List Gmail messages (Deprecated)
DEPRECATED: Use GMAIL_FETCH_EMAILS instead. Lists the messages in the user's mailbox. Use when you need to retrieve a list of email messages with optional filtering by labels or search query.
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List S/MIME configs
Lists S/MIME certificate configurations for a specified Gmail send-as alias. If Gmail reports that the feature is not enabled, returns an empty list with S/MIME marked disabled.
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List send-as aliases
Lists the send-as aliases for a Gmail account, including the primary address and custom 'from' aliases. Use when you need to retrieve available sending addresses for composing emails.
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List threads
Retrieves a list of email threads from a Gmail account, identified by `user_id` (email address or 'me'), supporting filtering and pagination. Spam and trash are excluded by default unless explicitly targeted via `label:spam` or `label:trash` in the query.
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Modify email labels
Adds and/or removes specified Gmail labels for a message; ensure `message_id` and all `label_ids` are valid (use 'listLabels' for custom label IDs).
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Modify thread labels
Adds or removes specified existing label IDs from a Gmail thread, affecting all its messages; ensure the thread ID is valid. To modify a single message only, use a message-level tool instead.
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Move to Trash
Moves an existing, non-deleted email message to the trash for the specified user. Trashed messages are recoverable and still count toward storage quota until purged. Prefer this over GMAIL_BATCH_DELETE_MESSAGES when recovery may be needed. For bulk operations, use GMAIL_BATCH_MODIFY_MESSAGES or GMAIL_BATCH_DELETE_MESSAGES instead of repeated calls to this tool.
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Patch Label
Patches the specified user-created label. System labels (e.g., INBOX, SENT, SPAM) cannot be modified and will be rejected.
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Patch send-as alias
Patches a Gmail send-as alias, including its display name, reply-to address, signature, default status, or SMTP configuration. This tool declares support for service-account OAuth, not standard OAuth.
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Remove label (Deprecated)
Permanently deletes an existing user-created Gmail label by ID and removes it from messages and threads where it is applied. This action is deprecated.
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Reply to email thread
Sends a reply to a Gmail thread using its original subject and quoting the last returned message. Requires a thread ID and at least one recipient, and supports optional file attachments.
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Search People
Searches saved contacts and optionally Other Contacts by query, returning matching person records. When both sources are requested, results may be partial if one search fails.
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Send Draft
Sends an existing Gmail draft immediately to the recipients already in its To, Cc, and Bcc headers. The draft's recipients and content cannot be changed by this action; confirm them before sending.
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Send Email
Sends an email immediately through Gmail to specified To, Cc, or Bcc recipients, with a subject or body and optional attachments. Supports plain text or HTML and may append the configured Gmail signature; attachments are limited to 20 MiB in total before encoding.
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Stop watch notifications
Tool to stop receiving push notifications for a Gmail mailbox. Use when you need to disable watch notifications previously set up via the watch endpoint.
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Trash thread
Moves the specified thread to the trash. Any messages that belong to the thread are also moved to the trash.
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Untrash Message
Tool to remove a message from trash in Gmail. Use when you need to restore a previously trashed email message.
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Untrash thread
Tool to remove a thread from trash in Gmail. Use when you need to restore a deleted thread and its messages.
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Update draft
Updates a Gmail draft by ID by replacing its message. The tool reads the existing draft to preserve omitted recipients, subject and body where applicable, but existing attachments are not preserved unless supplied again.
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Update Google Contact
Replace selected fields on an existing saved Google contact.
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Update IMAP settings
Tool to update IMAP settings for a Gmail account. Use when you need to modify IMAP configuration such as enabling/disabling IMAP, setting auto-expunge behavior, or configuring folder size limits.
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Update Label
Updates an existing Gmail label's name, visibility settings, or color to help organize the mailbox. Color is available for user labels and requires both a background and text color from Gmail's supported palette.
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Update Language Settings
Tool to update the language settings for a Gmail user. Use when you need to change the display language preference for the authenticated user or a specific Gmail account. The returned displayLanguage may differ from the requested value if Gmail selects a close variant.
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Update POP settings
Tool to update POP settings for a Gmail account. Use when you need to configure POP access window or message disposition behavior.
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Update send-as alias
Updates a Gmail send-as alias, including its display name, signature, reply-to address, or SMTP settings; Gmail sanitizes HTML signatures before saving. The tool declares support for service-account OAuth, not standard OAuth; non-primary addresses require domain-wide delegation.
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Update Vacation Settings
Tool to update vacation responder settings for a Gmail user. Use when you need to configure out-of-office auto-replies.
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Who Am I
Return the identity (email, name) of the connected Gmail account.
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How the Gmail integration works
The Gmail integration connects your Dench AI CRM directly to Gmail, so agents can read and act on your Gmail data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
63 actions are available for agents to invoke on your behalf, and 2 triggers can start a Dench automation the moment something changes in Gmail. Every call runs through Gmail's own authorization, scoped to the account you connect.
Set up Gmail in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Gmail and click Connect — you'll authorize access through Gmail's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Gmail in chat, or wire a Gmail trigger into an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Gmail integration work with Dench?
The Dench Gmail integration connects your AI CRM to Gmail, so AI agents can work with your Gmail data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Gmail via Dench?
The Gmail integration currently exposes 63 actions, including Batch delete Gmail messages, Batch modify Gmail messages, Create email draft, Create Gmail filter, Create label, and Delete Draft. Agents invoke them on your behalf from chat or from automations.
Can Dench react to events in Gmail automatically?
Yes. The Gmail integration provides 2 triggers — such as Email Sent, and New Gmail Message Received Trigger — that can start a Dench automation the moment something happens in Gmail.
Do I need to write code to connect Gmail to Dench?
No. You connect Gmail from your Dench workspace using Gmail's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Gmail integration secure?
Connections are authorized through Gmail's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Gmail connection from your workspace settings at any time.