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Integrate Identitycheck with your AI CRM

IdentityCheck is a verification solution designed to authenticate user identities with precision and speed, utilizing advanced algorithms and comprehensive data sources to ensure accurate validation, mitigate fraud, and enhance security.

Explore Triggers and Actions

Check API Health

Checks an endpoint's availability using GET or HEAD. A 200 response is treated as UP unless a JSON response supplies an explicit status; non-200 responses raise an error.

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Delete configuration

Deletes a configuration by its code. A reported success can also follow a 404 on any candidate path, so it does not necessarily confirm deletion.

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Delete Notification Endpoint

Deletes a notification endpoint by its code. A reported success can also follow a 404 on any candidate path, so it does not necessarily confirm deletion.

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Fetch All Configurations

Fetch all customer identity verification configurations for the authenticated account. Use this to review the available configurations and their settings.

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Fetch all notification endpoints

Fetch all configured notification endpoints for the IdentityCheck SDK. Use this to list callback URLs subscribed to onboarding start and end events.

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Fetch Configuration

Fetch an identity verification configuration by its customer-defined code. Use it to review its theme, language-specific wording and options such as link validity, email sender name and ID capture settings.

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Fetch Notification Endpoint

Fetch a notification endpoint by its customer-defined code to review the configuration of a specific onboarding callback, including its URL and subscribed events.

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Fetch Onboardings

Retrieve paginated identity verification onboarding sessions to monitor progress and analyze outcomes. Filter optionally by session or business identifier, status, error category, creation dates or notification method; results include summary statistics and page information.

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Get Document Content

Tool to retrieve base64-encoded document content. Use when you have an onboarding UID and document code.

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Retrieve Onboarding Status

Retrieve the status and available results of an identity verification onboarding session by UID. Use it to check progress or review final analysis results, error causes and CIS export data when available.

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Update Configuration

Updates a configuration identified by code, with a create-capable fallback. It may return configuration data based on the supplied payload even when a write is not confirmed.

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How the Identitycheck integration works

The Identitycheck integration connects your Dench AI CRM directly to Identitycheck, so agents can read and act on your Identitycheck data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

11 actions are available for agents to invoke on your behalf. Every call runs through Identitycheck's own authorization, scoped to the account you connect.

Set up Identitycheck in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Identitycheck and click Connect — you'll authorize access through Identitycheck's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Identitycheck in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Identitycheck integration work with Dench?

The Dench Identitycheck integration connects your AI CRM to Identitycheck, so AI agents can work with your Identitycheck data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Identitycheck via Dench?

The Identitycheck integration currently exposes 11 actions, including Check API Health, Delete configuration, Delete Notification Endpoint, Fetch All Configurations, Fetch all notification endpoints, and Fetch Configuration. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Identitycheck to Dench?

No. You connect Identitycheck from your Dench workspace using Identitycheck's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Identitycheck integration secure?

Connections are authorized through Identitycheck's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Identitycheck connection from your workspace settings at any time.

Identitycheck | Dench AI CRM