Comment Created
Triggers when a comment is posted on a Jira issue. Can deliver comments on issues the connected account cannot open in Jira itself.
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Comment Deleted
Triggers when a comment is deleted from a Jira issue. The deleted comment's text still arrives. Can deliver comments on issues the connected account cannot open in Jira itself.
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Comment Updated
Triggers when an existing comment on a Jira issue is edited. The payload carries the comment as it now reads, not what it said before. Can deliver comments on issues the connected account cannot open in Jira itself.
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Issue Created
Triggers when an issue is created in Jira, including a sub-task. Can deliver issues the connected account cannot open in Jira itself.
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Issue Deleted
Triggers when an issue is deleted from Jira. The deleted issue's full field set still arrives, so the filters below apply to it as usual. Can deliver issues the connected account cannot open in Jira itself.
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Issue Updated
Triggers when a field on an existing issue changes — its status, assignee, or anything else on the issue. One edit can change several fields and arrives as one event; creating a sub-task also updates its parent. Commenting does not fire it. Can deliver issues the connected account cannot open in Jira itself.
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Sprint Closed
Triggers when a sprint is completed and moves into the closed state.
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Sprint Created
Triggers when a sprint is created on a Jira board. Creating a sprint does not start it — watch Sprint Started for that.
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Sprint Started
Triggers when a sprint moves into the active state.
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Sprint Updated
Triggers when a sprint's name, goal, dates or state changes. Starting a sprint also fires this when the same call changed another field; closing one does not.
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Version Created
Triggers when a project version is created in Jira.
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Version Deleted
Triggers when a project version is deleted outright. A version that disappeared because it was merged into another one fires Version Merged instead.
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Version Merged
Triggers when a project version is merged into another one, carrying both the version that went away and the one that survived.
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Version Moved
Triggers when a project version is reordered within its project's release list.
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Version Released
Triggers when a project version is marked released.
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Version Unreleased
Triggers when a released project version is put back to unreleased.
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Version Updated
Triggers when a project version's name, description or dates change. Releasing and un-releasing a version each fire this as well, alongside Version Released and Version Unreleased.
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Add Attachment
Uploads and attaches a file to a Jira issue.
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Add Comment
Adds a comment using Atlassian Document Format (ADF) for rich text to an existing Jira issue.
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Add Field to Screen Tab
Adds a Jira field to a screen tab. By default, Jira also updates field associations for projects linked to the screen; set skip_field_association to true to avoid that side effect.
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Add User to Group
Adds a user to a Jira group.
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Add Users to Project Role
Adds users or groups to a Jira project role. Users can be identified by account ID and groups by name or ID; group names and group IDs cannot be combined in the same request.
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Add Watcher to Issue
Adds a user to an issue's watcher list by account ID. Requires the authenticated user to have permission to view the issue and manage watchers; insufficient permissions may result in silent failure or an error response.
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Add Worklog
Adds a worklog entry to a Jira issue to record time spent. By default, it requests automatic adjustment of the issue's remaining estimate; other estimate adjustment options are available.
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Analyse Jira Expression
Analyses Jira expressions for syntax validation, type checking, and complexity analysis. Use when you need to validate Jira expression syntax before using it in automation rules, custom fields, or workflows.
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Assign Custom Field Context Projects
Assign one or more Jira projects to a custom field context.
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Assign Issue
Assigns a Jira issue to a user, default assignee, or unassigns; supports email/name lookup.
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Bulk Create Issues
Creates multiple Jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
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Bulk Fetch Issue Changelogs
Fetch one cursor-paginated page of changelogs for up to 1,000 issues.
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Bulk Fetch Issues
Tool to bulk fetch multiple Jira issues by their IDs or keys (max 100 per call). Use when you need to retrieve details for multiple issues efficiently in a single API call.
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Bulk Move Issues
Submits an asynchronous bulk move of Jira issues using destination project, issue type, and optional parent mappings. Returns a task ID for tracking progress.
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Check User Permissions
Check user permissions for global and project-level operations in Jira. Use this action to verify whether a user has specific permissions at the system level or within projects. Useful for authorization checks before performing operations, or for auditing user access rights.
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Create Board
Creates a new Jira board (kanban, scrum, or agility) with optional filter and location configuration. Use this action when you need to set up a new board for a project or create a personal board for tracking work. The board will organize and visualize issues based on the specified filter or project context.
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Create Component
Create a component in a Jira project.
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Create Custom Field
Create a Jira custom issue field and return its metadata.
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Create Custom Field Context
Create a project and issue-type context for a Jira custom field.
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Create Custom Field Context Options
Create selectable options in a Jira custom field context.
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Create Filter
Create a Jira saved filter with a required name and optional JQL query.
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Create Group
Creates a new group in Jira with the specified name.
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Create Issue
Creates a Jira issue in a specified project with standard and additional custom fields, including fields required by the project. If the assignee is not available on the create screen, the issue may be created without the requested assignee; the omission is reported.
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Create Issue Link Type
Create a Jira issue link type.
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Create Issue Type
Create a global Jira issue type.
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Create or Update Remote Issue Link
Attach an external object to a Jira issue, creating or replacing by global ID.
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Create Project
Creates a new Jira project with required lead, template, and type configuration.
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Create Screen
Create a Jira screen with a default field tab.
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Create Screen Scheme
Create a Jira screen scheme with optional operation-specific screens.
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Create Service Desk Request
Create a JSM customer request with field values and optional form answers.
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Create Sprint
Creates a new sprint on a Jira board with optional start/end dates and goal.
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Create Version
Creates a new version for releases or milestones in a Jira project.
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Delete Attachment
Permanently deletes an attachment from Jira by its ID. This action is irreversible — the attachment cannot be recovered once removed. Use this action when you need to remove an unwanted file from a Jira issue.
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Delete Comment
Deletes a specific comment from a Jira issue using its ID and the issue's ID/key; requires user permission to delete comments on the issue.
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Delete Issue
Permanently deletes a Jira issue by ID or key, optionally deleting its subtasks as well. Obtain explicit user confirmation before calling.
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Delete Issue Form
Permanently delete one form attached to a Jira issue.
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Delete Issue Link
Permanently deletes a link between two Jira issues by link identifier.
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Delete Project Role
Permanently delete a globally shared Jira project role.
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Delete Statuses
Deletes one to fifty Jira workflow statuses by identifier.
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Delete Version
Deletes a Jira version and optionally reassigns its issues.
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Delete Worklog
Deletes a worklog from a Jira issue with estimate adjustment options.
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Edit Issue
Updates a Jira issue with field values and operations, with direct field parameters taking precedence over fields. If no merged fields are set and other direct parameters are absent, the request can also clear the assignee and due date.
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Evaluate Jira Expression
Tool to evaluate Jira expressions using the enhanced search API. Use when you need to extract or transform data from Jira using Jira expression language. Useful for complex data queries, transformations, and building custom objects from Jira data.
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Find Users (Deprecated)
DEPRECATED: Use JIRA_FIND_USERS2 instead. Searches for Jira users by email or display name to find account IDs; essential for assigning issues, adding watchers, and other user-related operations. Broad queries may return multiple matches — always disambiguate using full email before selecting an account_id. Results may include app/bot accounts; verify account_type is a human user before use in downstream operations.
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Find Users 2
Searches Jira users by query string, account ID, or property, returning one page of matches. Use it to find users for issue assignment, watchers, or other user-related operations; page size is limited to 1,000.
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Find Users For Picker
Find users for picker components by matching query against user attributes like display name and email.
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Find Users With Permissions
Find users who hold every requested permission for a Jira issue or project.
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Get All Groups
Retrieves a page of groups from the Jira instance. Useful for resolving correct group names or IDs before passing them to other tools. Some returned groups are system-managed and may be inaccessible via other group operations. Use `start_at`/`max_results` to page through results.
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Get All Issue Type Schemes
Retrieves all Jira issue type schemes with optional filtering and pagination.
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Get all projects
Retrieves a page of visible Jira projects with server-side filtering and pagination. Results are limited by the user's access, and an empty page may reflect the requested offset or filters; use numeric project IDs for durable references because project keys can change.
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Get All Users
Retrieves all users from the Jira instance including active, inactive, app accounts, and system accounts, with pagination support. On Jira Cloud, fields like `email_address` may be redacted due to privacy settings — never treat them as guaranteed present. Successful responses may silently omit users due to permission restrictions; a smaller-than-expected result set may reflect access limits, not absence of users.
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Get Attachment
Retrieves the binary content of a Jira attachment by ID. Use when you need to download a specific file attached to an issue.
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Get Attachment Meta
Tool to retrieve Jira attachment settings including upload limits and enabled status. Use when you need to check if attachments are enabled or determine the maximum file size allowed.
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Get Avatar Image
Tool to retrieve a specific avatar image by type and ID from Jira. Use when you need to download avatar images for projects, issue types, or priorities.
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Get Board
Return one Jira board's identity, type, location, and visibility details. OAuth connections need the non-default read:issue-details:jira scope.
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Get Board Configuration
Return columns, filter, location, and ranking, plus type-specific settings.
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Get Bulk Operation Status
Retrieve status and progress for one asynchronous Jira bulk operation.
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Get Comment
Retrieves a specific comment by ID from a Jira issue with optional expansions.
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Get Component
Tool to retrieve components from Jira projects with search and filtering. Use when you need to list or find components across projects, optionally filtered by project IDs/keys or search query.
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Get Create Field Metadata for Issue Type
Tool to retrieve field metadata for a specific issue type in a project. Use this to discover required fields, allowed values, and field configurations before creating issues of a specific type.
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Get Create Issue Metadata (Deprecated)
DEPRECATED: Use JIRA_GET_CREATE_METADATA_ISSUE_TYPE_FIELDS instead. This action wraps the deprecated query-based GET /issue/createmeta endpoint. Tool to retrieve issue creation metadata for Jira projects (available projects, issue types, and required fields).
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Get Current User
Retrieves detailed information about the currently authenticated Jira user. The returned `accountId` is the correct identifier for fields like `lead_account_id` in JIRA_CREATE_PROJECT, JIRA_ADD_WATCHER_TO_ISSUE, and JIRA_REMOVE_WATCHER_FROM_ISSUE — never use email or username in those fields.
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Get custom fields paginated
Tool to retrieve Jira fields in pages. Use when you need to filter or page through custom and system fields.
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Get Dashboard Item Properties
List property keys for a dashboard item or retrieve one property's value.
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Get Dashboards
Tool to list and search Jira dashboards visible to the current user. Use when you need to discover available dashboards, filter by ownership or favorites, or retrieve dashboard details including permissions and popularity.
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Get Favorite Filters
Tool to retrieve favorite filters for the current user. Use when you need to discover which saved filters the user has marked as favorites.
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Get fields
Retrieves Jira issue field metadata to discover field IDs and names, with optional custom-field and project-scope filtering or creation fields for a project and issue type. Results depend on the authenticated user's access.
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Get Filter
Retrieves a specific Jira saved filter by ID, including its JQL and sharing metadata, to reuse in subsequent searches. Use when you need to fetch filter details or extract the JQL query to run searches.
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Get Group
Retrieves details of a specific Jira group by name or ID. Use JIRA_GET_ALL_GROUPS to discover valid group names/IDs first. Some system-managed groups may be inaccessible due to permission restrictions even when name/ID is known.
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Get Issue
Retrieves a Jira issue by ID or key with customizable fields and expansions. Returned expanded sections are limited to changelog, renderedFields, names, schema, transitions, operations, editmeta, and versionedRepresentations when explicitly requested.
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Get Issue Changelogs
Return one oldest-first page of an issue's complete change history.
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Get Issue Edit Meta
Tool to retrieve editable fields for a Jira issue. Use before running an edit action to fetch custom field metadata and required fields.
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Get Issue Form
Retrieve one complete form attached to a Jira issue.
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Get Issue Link
Retrieve one Jira issue relationship by link ID.
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Get Issue Link Type
Retrieve one configured Jira issue link type by ID.
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Get Issue Link Types
Retrieves all configured issue link types from Jira.
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Get issue picker
Tool to get issue picker suggestions from Jira. Use when you need to search for issues and get auto-completion suggestions.
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Get Issue Property
Retrieves a custom property from a Jira issue by key.
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Get Issue Remote Links
Retrieves links from a Jira issue to external resources.
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Get Issue Resolutions
Retrieves Jira issue resolution types. The preferred search endpoint returns a single page, so the result may not include every available resolution.
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Get Issue Statuses
Retrieves all issue statuses associated with workflows from Jira. Returns global statuses that may not be valid for every project or workflow scheme; verify a returned status is applicable to the specific project before use.
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Get Issue Type
Retrieves one Jira issue type by its unique ID.
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Get issue types
Retrieves all Jira issue types available to the user using the modern API v3 endpoint; results vary based on 'Administer Jira' global or 'Browse projects' project permissions. Response includes two shapes: global issue types (no scope field) and project-scoped types (include scope.project.id); deduplicate by id, not name. Always use issuetype.id (not display name) when referencing issue types in other API calls to avoid validation errors.
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Get Issue Votes
Fetches voting details for a Jira issue; requires voting to be enabled in Jira's general settings.
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Get Issue Watchers
Retrieves watcher information for a Jira issue, subject to Jira permissions. The returned watcher list may be absent or empty; when available, it can be filtered by account ID.
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Get Issue Worklogs (Deprecated)
DEPRECATED: Use JIRA_GET_WORKLOG instead. This action is deprecated because it lacks the expand parameter for worklog properties. Use JIRA_GET_WORKLOG which provides the same functionality plus the ability to expand worklog properties using the 'expand' parameter. Legacy description: Retrieves worklogs for a Jira issue with user permission checks.
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Get JQL Autocomplete Data
Retrieves JQL autocomplete reference data including reserved words, field names, and function names. Use when building JQL query editors or validating JQL syntax.
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Get JQL autocomplete reference data
Tool to retrieve JQL autocomplete reference data. Use when you need to discover available JQL fields, functions, and reserved words for building queries.
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Get JQL autocomplete suggestions
Tool to get JQL field auto-complete suggestions. Use when building JQL queries to discover valid field values or predicate options.
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Get My Permissions
Tool to retrieve the user's permissions in Jira. Use when checking what actions the authenticated user can perform in a specific context (project, issue, or comment).
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Get Permission Scheme
Return one Jira permission scheme by ID.
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Get Permissions
Tool to retrieve all available Jira permissions. Use when you need to list all permission types that exist in Jira, including project and global permissions.
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Get Permitted Projects
Tool to retrieve projects where the current user has specific permissions. Use when you need to find which projects a user can access with certain permission levels.
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Get Project
Retrieves details of a Jira project by its ID or key.
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Get Project Notification Scheme
Return the notification scheme assigned to a Jira project.
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Get Project Permission Scheme
Return the permission scheme assigned to a Jira project.
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Get Project Roles
Retrieves all available roles for a Jira project. Role IDs are project-specific and must not be reused across projects; call this action per project to obtain correct role IDs.
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Get Project Templates
Lists project template keys from a fixed catalog, optionally filtered by project type. When a type is specified, it checks access to that project type; the catalog does not verify individual templates' current availability.
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Get Project Type
Retrieves detailed information about a specific Jira project type by its key. Use when you need to get metadata about project types like software, service desk, business, or product discovery projects.
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Get Project Versions
Retrieves all versions for a Jira project with optional expansion. Use version IDs from the response (not names) when setting fixVersions or affectedVersions on issues — submitting names alone causes 400 validation errors.
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Get Project Workflow Schemes
Return workflow-scheme associations for Jira projects.
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Get Recent Projects
Retrieves a list of projects recently accessed by the authenticated user.
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Get Request Approvals
Retrieve one page of approvals for a Jira Service Management request.
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Get Server Info
Tool to retrieve Jira instance server information. Use when you need details about the Jira version, build, deployment type, or server configuration.
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Get Service Desk Request Type Fields
Tool to retrieve JSM request type field metadata for filling out portal requests. Use when you need to know which fields are required and their valid values.
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Get Service Management Info
Retrieves runtime information for the Jira Service Management instance. Use when you need to check the version, build date, or license status.
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Get Sprint
Retrieves detailed information about a specific sprint by its ID. Use this action when you need to fetch a single sprint's details directly by ID, such as checking sprint status, dates, goal, or metadata. For finding sprint IDs, use JIRA_LIST_SPRINTS first.
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Get System Avatars
Tool to retrieve all system avatars for a specific type (issuetype, project, user, or priority). Use when you need to get a list of available default avatars that can be assigned to Jira entities.
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Get Transitions
Retrieves available workflow transitions for a Jira issue. Always use the numeric `id` from the response when calling JIRA_TRANSITION_ISSUE — transition IDs are project/workflow-specific and must not be hardcoded or reused across different issues or projects. When multiple transitions share similar names, use `id` to disambiguate.
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Get Universal Avatar Type Owner
Tool to retrieve all avatars (system and custom) for a specific type and entity in Jira. Use when you need to view available avatar options for projects, issue types, or priorities.
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Get Universal Avatar View Type
Tool to retrieve the default avatar image for a specific type (project, issuetype, or priority) from Jira. Use when you need to download the default avatar for a type.
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Get User
Retrieve one privacy-filtered Jira user directly by account ID.
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Get User Groups
Retrieves all groups for a specific Jira user by account ID. Use this action when you need to check group membership for a particular user, verify permissions, or audit user access. Essential for understanding which groups a user belongs to before performing group-related operations.
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Get User Locale Preference
Tool to retrieve the locale preference of the currently authenticated Jira user. Use when you need to know the user's language and regional settings.
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Get Version
Retrieves one Jira project version directly by its unique ID.
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Get Worklogs
Retrieves worklogs for a specified Jira issue.
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Get Worklogs By IDs
Retrieve full worklog records for a list of Jira worklog IDs.
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Link Issues
Links two Jira issues using a specified link type with optional comment.
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List All Projects (Deprecated)
DEPRECATED: Use JIRA_GET_ALL_PROJECTS instead. Tool to list all projects accessible to the user. Wraps the deprecated GET /project endpoint; prefer the paginated JIRA_GET_ALL_PROJECTS (GET /project/search).
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List Assignable Users
Search a page of users eligible for assignment in a Jira project or issue, optionally evaluating a workflow transition. Requires a project or issue context and a user query or account ID.
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List Board Quick Filters
Return one page of quick filters configured on a Jira board.
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List Boards
Retrieves paginated Jira boards with filtering and sorting options. Use `start_at` and `max_results` together, looping through pages to retrieve all results.
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List Comments by IDs
Tool to retrieve multiple comments by their IDs in a single request. Use when you need to fetch specific comments efficiently. Supports up to 1000 comment IDs per request with optional expansion for rendered HTML and properties.
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List Custom Field Context Default Values
Return one page of custom field defaults grouped by context and issue type.
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List Custom Field Context Issue Type Mappings
Return one page of issue type mappings for a Jira custom field's contexts.
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List Custom Field Context Options
Return one page of options configured for a custom field context.
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List Custom Field Context Project Mappings
Return one page of project mappings for a Jira custom field's contexts.
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List Custom Field Contexts
Return one page of contexts for a Jira custom field.
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List Dashboard Gadgets
Lists gadgets on a Jira dashboard, optionally filtered by type, URI, or ID.
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List Field Configuration Fields
Return fields from Jira's deprecated company-managed field configuration API.
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List Field Project Associations
List projects associated with a custom field via Jira's experimental endpoint.
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List Field Scheme Fields
List fields via an experimental endpoint requiring Jira field-schemes beta enrollment.
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List Group Members
Return one page of users belonging to a Jira group.
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List Groups (Picker)
Tool to search and list groups using Jira's picker endpoint. Use when you need to find groups by name or get a filtered list of groups.
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List Issue Comments
Retrieves paginated comments from a Jira issue with optional ordering. Paginate by incrementing `start_at` by `max_results` until the cumulative count reaches the `total` field in the response. A response with `total=0` and an empty comments array means the issue has no comments.
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List Issue Forms
List basic metadata for forms attached to a Jira issue.
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List Issue Property Keys
Lists the keys and URLs of properties defined on a Jira issue.
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List Issue Type Screen Scheme Mappings
Return mappings for schemes used in company-managed Jira projects.
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List Jira Filters
Tool to search and list Jira saved filters (saved searches) visible to the current user. Use when you need to discover existing filters, find filters by name or owner, or get filter details including JQL queries and sharing permissions.
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List Priorities
Return one filtered page of Jira issue priorities.
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List Project Issue Type Schemes
Return issue type schemes assigned to selected Jira projects.
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List Project Types
Retrieves all Jira project types available in the instance. Use when you need to discover available project types or list all types without filtering by a specific key.
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List Project Versions Paginated
Lists one filtered and ordered page of versions in a Jira project.
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List Screen Schemes
Return one filterable page of Jira screen schemes.
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List Screen Tab Fields
Return the fields configured on one Jira screen tab.
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List Screen Tabs
List the tabs configured on one Jira screen.
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List Screens
Return one filterable page of Jira screens and their metadata.
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List Service Desk Customers
Return one page of customers attached to a Jira service desk.
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List Service Desk Request Types
Return one filtered page of request types in a service desk.
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List Service Desks
List service desks available to the connected Jira user.
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List Sprints
Retrieves paginated sprints from a Jira board with optional state filtering.
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List Updated Worklogs
Return one updated-worklog checkpoint page. Jira omits updates from the minute before each request, so delay the final checkpoint read by at least one minute before advancing a durable checkpoint.
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Move Issues to Sprint
Moves one or more Jira issues to a specified active sprint.
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Parse JQL Queries
Parse and validate JQL queries, returning their abstract syntax tree structure along with any errors or warnings. Use when you need to validate JQL syntax or understand query structure before execution.
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Remove Field from Screen Tab
Remove a specified Jira field from a screen tab.
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Remove User from Group
Removes a user from a Jira group. This is a destructive operation that revokes group-based permissions; confirm intent before calling.
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Remove User from Project Role
Removes a user or group from a project role.
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Remove Watcher from Issue
Removes a user from an issue's watcher list by account ID.
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Search Approximate Count
Count issues matching a JQL query using approximate count endpoint. Use when you need a fast count of issues without retrieving full issue details. The JQL query must be bounded (include at least one search restriction).
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Search Dashboards
Tool to search for Jira dashboards with filtering, sorting, and pagination support. Use when you need to find dashboards by name, owner, sharing permissions, or status. Supports filtering by owner account ID, group, project, and dashboard name.
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Search issues
Searches Jira issues using structured filters or raw JQL, defaulting to issues updated in the last 30 days when no criteria are supplied. Results are paginated; when Jira omits a total, the reported total is the number of issues returned on the page.
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Search Issues Using JQL (GET)
Searches Jira issues using JQL with token pagination and field selection. Results contain a defined set of issue details rather than arbitrary requested fields. Use the returned token to continue a search; a raw Jira token requires the original JQL.
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Search Issues Using JQL Enhanced (POST)
DEPRECATED: Use JIRA_SEARCH_ISSUES instead. Searches for Jira Cloud issues using Enhanced JQL via POST request; supports eventual consistency and token-based pagination. Use this POST endpoint for long/complex JQL to avoid HTTP 414 errors on GET-based search. IMPORTANT: This action is for Jira Cloud only and will not work with Jira Server or Data Center instances.
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Send Notification for Issue
Sends a customized email notification for a Jira issue.
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Set Issue Property
Sets a named JSON property on a Jira issue.
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Transition Issue
Transitions a Jira issue to a different workflow state, with support for transition name lookup and user assignment by email. IMPORTANT: Only fields that are on the transition's screen can be set during the transition. Which fields are available depends on the Jira workflow configuration and varies per project. Use JIRA_GET_TRANSITIONS with expand='transitions.fields' to check which fields a transition supports. If a field (e.g., assignee) is not on the transition screen, use a JIRA_EDIT_ISSUE action after the transition to set other fields.
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Update Comment
Updates an existing Jira comment by replacing its text content, with optional visibility restrictions.
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Update Sprint
Partially updates a sprint without clearing omitted fields. Changing state from future to active starts the sprint and requires start_date and end_date (on the sprint or in this request); changing active to closed completes the sprint, which cannot be reopened.
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Update Version
Update release metadata for an existing Jira project version.
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Validate Workflow Update
Validate a proposed bulk workflow update without changing Jira workflows.
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Who Am I
Returns Jira connection identity information. For bearer connections, it lists accessible Atlassian sites; for non-bearer connections, it returns the configured site URL and the authenticated user's account ID and display name when available.
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How the Jira integration works
The Jira integration connects your Dench AI CRM directly to Jira, so agents can read and act on your Jira data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
171 actions are available for agents to invoke on your behalf, and 17 triggers can start a Dench automation the moment something changes in Jira. Every call runs through Jira's own authorization, scoped to the account you connect.
Set up Jira in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Jira and click Connect — you'll authorize access through Jira's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Jira in chat, or wire a Jira trigger into an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Jira integration work with Dench?
The Dench Jira integration connects your AI CRM to Jira, so AI agents can work with your Jira data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Jira via Dench?
The Jira integration currently exposes 171 actions, including Add Attachment, Add Comment, Add Field to Screen Tab, Add User to Group, Add Users to Project Role, and Add Watcher to Issue. Agents invoke them on your behalf from chat or from automations.
Can Dench react to events in Jira automatically?
Yes. The Jira integration provides 17 triggers — such as Comment Created, Comment Deleted, Comment Updated, and Issue Created — that can start a Dench automation the moment something happens in Jira.
Do I need to write code to connect Jira to Dench?
No. You connect Jira from your Dench workspace using Jira's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Jira integration secure?
Connections are authorized through Jira's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Jira connection from your workspace settings at any time.