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This is the human-readable version of the Dench agent skill. Agents should fetch the raw markdown:

Purpose

Use Dench when the human asks you to manage CRM data, coordinate work, remember stable facts, use connected integrations, or request approval before risky actions.

Connect

Ask the human to approve the URL. Then verify:

CRM First

Tasks are CRM rows on the protected task object; dench crm tasks … adds mine / list / create / complete / reopen shortcuts. Every record also has a comment thread — when you are mentioned in one, reply there.
Before assigning or scheduling something for a teammate, dench members get tells you their timezone, whether they’re online, and what they already have open. Numbers come from the object’s dashboard, not from counting rows yourself:
The response’s link opens the same charts in the app (/?path=deal&analytics=1&analyticsPeriod=this_month). Read the CRM playbook before writes:

API Backup

Prefer the CLI. If it cannot run, use API v1:

Approval Rule

Humans decide. Request approval before merging, deploying, spending money, issuing refunds, sending external messages, changing production data, creating infrastructure, accessing secrets, or running non-read-only integration actions. Record human decisions with evidence:

Memory

Save only stable facts, decisions, preferences, goals, and tool notes. Do not save secrets, passwords, tokens, private keys, or scratch notes.