CallOnTheGo logo

Integrate CallOnTheGo with your AI CRM

CallOnTheGo provides APIs for managing phone numbers, caller IDs, suppression lists, audio assets, contact lists, and Voice AI campaigns.

Explore Triggers and Actions

Add Suppression Entry

Idempotently add one phone number to the Do-Not-Call list. This change persists indefinitely because the API provides no removal route.

ActionTry it

Cancel Campaign

Irreversibly cancel a campaign and mark its queued or pending recipients cancelled. This changes the campaign to a terminal state but does not delete its record.

ActionTry it

Create Caller ID

Add a caller ID and initiate a telecom-provider verification call to confirm ownership. Returns the caller-ID resource ID and verification code needed to complete verification; this does not launch a campaign.

ActionTry it

Create Campaign

Create a draft Voice AI campaign from explicit caller ID, contact list, and audio resources. This only saves a draft: it does not launch the campaign, place or queue calls, or incur call charges. Use the separate launch action when calling should begin.

ActionTry it

Delete Caller ID

Permanently remove an owned caller ID configuration.

ActionTry it

Delete Phone Number

Permanently remove an owned phone-number configuration by ID; deleting a missing ID also reports success.

ActionTry it

Get Campaign

Get one campaign's configuration, lifecycle state, resource names, delivery metrics, and cost metrics.

ActionTry it

Get Dashboard Stats

Return account-level call, contact, group, list, success-rate, and recent-activity summary metrics.

ActionTry it

Get Voice Readiness

Return runtime readiness, telecom provider assignment, and supported capabilities for diagnosing whether voice campaigns can run.

ActionTry it

Launch Campaign

Validate compliance, provision telecom isolation if needed, and launch a campaign. Launching immediately queues eligible recipients for calls and may incur call charges.

ActionTry it

List Audio Assets

List campaign audio assets with playback, duration, transcript, and compliance details.

ActionTry it

List Caller IDs

List owned caller IDs with ownership-verification status and inbound-campaign assignment.

ActionTry it

List Calls

Return one page of account call records for outcome and duration review, with an opaque cursor for the next page.

ActionTry it

List Campaign Events

List only the newest 100 delivery events for a campaign, ordered newest first. CallOnTheGo provides no cursor or continuation mechanism, so events older than this fixed window cannot be retrieved with this tool.

ActionTry it

List Campaign Recipients

List all recipients for a campaign with call status, attempts, machine detection, and cost estimates. CallOnTheGo does not paginate this endpoint, so campaigns with many recipients can return a large response.

ActionTry it

List Campaigns

List Voice AI campaigns with lifecycle state, linked resources, calling window, rate, estimated cost, compliance state, and timestamps.

ActionTry it

List Contact Lists

List campaign contact lists with valid, invalid, suppressed, and total recipient counts.

ActionTry it

List Contacts

Return one page of contacts from the connected CallOnTheGo account for CRM lookup, with an opaque cursor for the next page.

ActionTry it

List Phone Numbers

List phone numbers owned by the connected CallOnTheGo account, including the resource records needed to identify numbers for later management.

ActionTry it

List Suppression Entries

List Do-Not-Call suppression entries for the connected account.

ActionTry it

Pause Campaign

Pause a running campaign while retaining its pending recipients for a later resume. The campaign must currently be running.

ActionTry it

Queue Campaign Lead

Queue one phone-number lead for dialing by a running campaign. This can place a call and incur charges; suppressed or already-active leads may return without a new dial.

ActionTry it

Resume Campaign

Resume a paused campaign and immediately requeue its pending recipients for calls. Resuming can place calls and incur call charges.

ActionTry it

Set Caller ID Inbound Campaign

Set or clear the preferred inbound campaign assigned to an owned caller ID.

ActionTry it

Update Campaign

Update selected configuration fields on a draft or paused campaign. Running, completed, cancelled, and failed campaigns reject updates. Only explicitly supplied fields are changed.

ActionTry it

Upload Audio Asset

Upload an MP3 or WAV file as a reusable campaign audio asset. This creates stored account data but does not place calls; the API provides no route to delete the stored asset.

ActionTry it

Upload Contact List

Create a campaign contact list from a CSV file. CallOnTheGo normalizes phone numbers, removes duplicates, filters suppressed recipients, and persists the resulting contacts without placing calls. The API provides no route to delete the resulting contact list.

ActionTry it

Upload Suppression CSV

Persistently add many phone numbers to the Do-Not-Call list from a CSV file. Duplicate entries are skipped. This bulk change cannot be undone through the API because no suppression-removal route is available.

ActionTry it

Verify Caller ID

Submit an ownership-verification code for an existing caller ID and return whether it became verified or remains pending.

ActionTry it

How the CallOnTheGo integration works

The CallOnTheGo integration connects your Dench AI CRM directly to CallOnTheGo, so agents can read and act on your CallOnTheGo data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

29 actions are available for agents to invoke on your behalf. Every call runs through CallOnTheGo's own authorization, scoped to the account you connect.

Set up CallOnTheGo in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find CallOnTheGo and click Connect — you'll authorize access through CallOnTheGo's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use CallOnTheGo in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the CallOnTheGo integration work with Dench?

The Dench CallOnTheGo integration connects your AI CRM to CallOnTheGo, so AI agents can work with your CallOnTheGo data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with CallOnTheGo via Dench?

The CallOnTheGo integration currently exposes 29 actions, including Add Suppression Entry, Cancel Campaign, Create Caller ID, Create Campaign, Delete Caller ID, and Delete Phone Number. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect CallOnTheGo to Dench?

No. You connect CallOnTheGo from your Dench workspace using CallOnTheGo's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the CallOnTheGo integration secure?

Connections are authorized through CallOnTheGo's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the CallOnTheGo connection from your workspace settings at any time.

CallOnTheGo | Dench AI CRM