RoleOperations

Less ops work, fewer fire drills

Dench runs the spreadsheet glue, watches the dashboards, and pings the right human before something actually breaks.

#ops-alertsOperationslive
DenchAgent7:14 AM

Stripe webhook latency spike

p95 at 3.2s for the last hour — baseline is 0.8s.

  • Acme renewal — retryingWatching
  • Beta Inc seat update — pendingQueued
  • Postmortem draft startedNotion
Page on-callOpen Stripe
Routed to @ops-oncall · 7:14 AMDench
Built for

Operators tired of being the spreadsheet glue

  • Three handoffs broke last week, you found out Monday
  • The runbook is six months stale, again
  • Anna is the only person who knows how this works

What the Operations agent actually ships.

  • Process on autopilot

    The request, the approval, the handoff — one chat replaces the four-tab runbook nobody updates.

  • Single source of truth

    Sheets, CRM, and billing reconciled every night — the numbers everyone finally agrees on.

  • Anomaly alerts

    KPIs watched continuously — the owner gets a Slack ping before the dashboard catches up.

How it works

What changes when ops runs itself.

  1. Step 01

    Map a process once

    Describe the steps in plain English — runbook, owners, and SLAs build themselves.

  2. Step 02

    Watch the gaps live

    The second a step gets skipped, the right owner gets a Slack DM.

  3. Step 03

    Reconcile every night

    Books, payroll, contracts, invoices — matched across systems before you wake up.

  4. Step 04

    Catch incidents early

    Anomalies arrive with context and a recommended action, not just a red number.

What it ships

What the Operations agent actually ships.

  • Reconcile Stripe, books, and CRM nightly

    Discrepancies pinged with suspect rows

  • Maintain runbooks nobody has to update

    Drafted from the workflow it watched

  • Route onboarding tasks across teams

    IT, finance, people — every handoff tracked

  • Watch vendor SLAs and renewals

    Warned 60 days out, with usage data

  • Audit access reviews quarterly

    Okta, Rippling, GitHub — drift flagged

  • Catch revenue leakage in churn

    Failed renewals cohorted automatically

  • Generate the weekly ops dashboard

    What changed, what to look at

  • Draft incident postmortems

    From Slack threads and Linear tickets

Integrations

Built for the ops stack you actually run.

  • Google Sheets
  • Notion
  • Slack
  • Linear
  • Stripe
  • Rippling
  • Carta
  • Airtable
  • QuickBooks
  • Okta

What Garry Tan, CEO of Y Combinator, says about Dench

Placing agent power on your own computer empowers every user and I’m so here for that. dench.com/claw
Garry Tan

Garry Tan

CEO of Y Combinator

600K+ followers

Questions you'd actually ask

Before you switch.

It writes the docs that drive the workflow — runbooks Dench follows itself, dashboards built from live data, postmortems from the actual Slack thread. The doc and the execution are the same thing.

Stop being the spreadsheet glue.

Brief Dench on one annoying weekly process tonight. Watch it own that process tomorrow.

Try Dench