Use caseShopify Stores

AI agents for Shopify operators

Dench watches orders, syncs Klaviyo, answers Gorgias tickets, and audits ad spend — the back office for stores doing a thousand orders a day.

Start freeSee the workspace
#store-opsShopify Storeslive
DenchAgent11:42 AM

Order #18432 stuck in fulfillment

Address failed at ShipBob — VIP customer, $1.2k LTV.

  • Reply drafted in GorgiasReady
  • Klaviyo flow pausedAuto
  • Address re-validation queuedSent
Approve & send
Caught before the customer emailedDench
Built for

DTC operators hiring a VA per million in GMV

  • Klaviyo, Gorgias, Triple Whale — all-day tab juggling
  • Another VA hire at every revenue tier
  • Inventory, ads, support, returns — one human's problem

What the Shopify Stores agent actually ships.

  • Order ops on autopilot

    Stuck orders, address issues, fulfillment delays — the customer message is drafted before they email.

  • Klaviyo flows that test themselves

    Abandoned-cart, post-purchase, and win-back flows scored and rotated against real purchase data.

  • Ad spend that audits itself

    Meta, TikTok, and Google watched nightly — fatigued creative flagged with a recommended pause.

How it works

A day at the $5M store, with Dench.

  1. Step 01

    Watches orders in real time

    Shipping delays and stuck orders flagged before the customer notices.

  2. Step 02

    Drafts Gorgias replies

    From past resolutions, your policy, and the order context — review and send.

  3. Step 03

    Optimizes Klaviyo nightly

    Subject lines, send times, segments — winners promoted, losers sunset.

  4. Step 04

    Audits ad spend before bed

    The creative-fatigue report lands in Slack with pauses ready to approve.

What it ships

What the Shopify agent actually ships.

  • Triage Gorgias tickets with order context

    Cart, shipping status, LTV attached

  • Catch orders stuck in fulfillment

    Before the 'where's my order' email

  • Build and score Klaviyo flows

    Abandoned cart, post-purchase, win-back

  • Audit Meta, TikTok, and Google daily

    Fatigued creative paused on approval

  • Match inventory across warehouses

    Stockouts caught before the page lies

  • Answer DMs with order status

    Instagram and TikTok, in your voice

  • Detect refund-abuse patterns

    Repeat refunders flagged with a policy reply

  • Post the weekly store report

    Revenue, returns, support, CAC — one page

Integrations

Built for the Shopify operator stack.

  • Shopify
  • Klaviyo
  • Gorgias
  • Postscript
  • Meta Ads
  • TikTok Ads
  • Google Ads
  • Triple Whale
  • Recharge
  • ShipBob

What Garry Tan, CEO of Y Combinator, says about Dench

Placing agent power on your own computer empowers every user and I’m so here for that. dench.com/claw
Garry Tan

Garry Tan

CEO of Y Combinator

600K+ followers

Questions you'd actually ask

Before you switch.

Yes — Klaviyo, Gorgias, Postscript, Recharge, ShipBob, Triple Whale, and the ad platforms, all via API. No rip-and-replace migration.

Run the back office of a 7-figure store.

Plug Dench into Shopify, Klaviyo, and Gorgias. See your queue tomorrow.

Try Dench