Use caseShopify Stores

AI agents for Shopify operators

Run a 7-figure store without hiring another VA. Dench watches orders, syncs to Klaviyo, answers Gorgias tickets, and audits your ad accounts — the back-office for stores shipping a thousand orders a day.

Start freeSee the workspace
#ops-shopify/Shopify Stores agentlive
DenchAgent11:42

Order #18432 stuck in fulfillment

Address validation failed at ShipBob (apartment number missing). LTV $1,240 — VIP. Draft customer reply ready in Gorgias; Klaviyo flow paused until ship confirms.

Today GMV

$28.4k

+12%

Ad ROAS

3.4x

+0.3

CAC

$42

-$6

  • Stuck orders auto-flagged today: 3Drafted
  • Klaviyo flow A vs B: winner +24%Promoted
  • Meta creative #7: CAC over thresholdPause?
Approve & send replyOpen in Gorgias
Drafted from order context + LTV · ready to sendDench
Built for

DTC operators hiring a VA per million in GMV

  • Stuck on Klaviyo + Gorgias + Triple Whale tab-juggling
  • Hire another VA every time you hit a revenue tier
  • Inventory, ads, support, returns — all one human's problem

What the Shopify Stores agent actually ships.

  • Order ops on autopilot

    Detects stuck orders, address issues, and fulfillment delays — drafts the customer message before they email support.

  • Klaviyo flows that test themselves

    Builds, scores, and rotates abandoned-cart, post-purchase, and win-back flows against your actual purchase data.

  • Ad spend that audits itself

    Watches Meta, TikTok, and Google nightly. Pauses creative below CAC threshold and flags spend anomalies.

How it works

A day at the $5M store, with Dench.

  1. Step 01

    Watches orders in real time

    Shipping delays, refused deliveries, stuck Shopify orders — flagged before the customer notices.

  2. Step 02

    Drafts Gorgias replies

    From past resolutions, your shipping policy, and the order context — agent reviews and sends.

  3. Step 03

    Optimizes Klaviyo nightly

    Tests subject lines, send times, and segments. Promotes winners; sunsets the losers.

  4. Step 04

    Audits ad spend before bed

    Sends the daily creative-fatigue report to Slack with the suggested pauses ready for approval.

What it ships

What the Shopify agent actually ships.

  • Triage Gorgias tickets with order context

    Knows the cart, the shipping status, the LTV

  • Detect Shopify orders stuck in fulfillment

    Pinged before a single 'where's my order' email

  • Build and score Klaviyo flows automatically

    Abandoned cart, post-purchase, win-back

  • Audit Meta + TikTok + Google daily

    Pauses fatigued creatives, flags spend anomalies

  • Match SKU inventory across warehouses

    Catches stockouts before the product page lies

  • Reply to Instagram and TikTok DMs

    Customer asks 'order status?', gets the answer

  • Generate the weekly ops report

    Revenue, returns, support backlog, ad CAC, one page

  • Detect refund-abuse patterns

    Flags repeat refunders, suggests a policy reply

  • Draft post-purchase upsell offers

    Per-segment, refreshed weekly from real purchase data

  • Sync customer attributes across the stack

    Shopify ↔ Klaviyo ↔ Gorgias without Zapier

Integrations

Built for the Shopify operator stack.

  • Shopify
  • Klaviyo
  • Gorgias
  • Postscript
  • Meta Ads
  • TikTok Ads
  • Google Ads
  • Triple Whale
  • Recharge
  • ShipBob

What Garry Tan, CEO of Y Combinator, says about Dench

Placing agent power on your own computer empowers every user and I’m so here for that. dench.com/claw
Garry Tan

Garry Tan

CEO of Y Combinator

600K+ followers

Questions you'd actually ask

Before you switch.

Yes — Klaviyo, Gorgias, Postscript, Recharge, ShipBob, Triple Whale, the ad platforms. Dench plugs in via API. No 'rip out your stack' migration.

Run the back office of a 7-figure store.

Plug Dench into Shopify, Klaviyo, and Gorgias. See your queue tomorrow.

Try Dench