Use caseCall Analysis Agent

Every sales call, instantly summarized

Pull the deal-breaker objection from yesterday's demo, the missed competitor mention in last week's discovery, and the next-step every rep forgot to send — without listening to a single recording.

#sales-deal-risk/Call Analysis Agent agentlive
DenchAgent16:21

Acme — $84k ARR — deal at risk

Buyer engagement dropped at 32:14 when pricing came up. Competitor 'Glean' mentioned twice. Mutual close plan not sent. AE: @ryan.

Talk/Listen

62/38

high

Engagement

4.1

-1.3

Next step

Missing

act now

  • Send revised pricing one-pagerDrafted
  • Loop in CSM on security reviewPending
  • Update Glean battlecardAuto
Send follow-upOpen clip in Gong
Pinged @ryan and you · clip linked in GongDench
Built for

Sales managers losing deals in the calls they didn't review

  • Reviewed 8 of 47 demos last week, missed the slip
  • Coaching feedback ships a week after the call
  • Discovery notes never make it to the CRM

What the Call Analysis Agent agent actually ships.

  • Every call summarized

    Talk tracks, objections, next steps, competitor mentions — drafted into the CRM before the rep dials the next call.

  • Deal-risk alerts

    Surfaces calls where the buyer signal degraded. Slack ping to the AE and their manager with the exact moment.

  • Coaching at scale

    Tags every call against your top 5 plays. Tells you which rep needs which coaching this week.

How it works

Inside an AE's week, with the agent.

  1. Step 01

    Call ends, summary lands

    Talk tracks, objections, and next steps in the CRM before the rep's coffee runs out.

  2. Step 02

    Risk flagged in Slack

    Buyer went cold mid-demo? Competitor mentioned? Manager pinged with the timestamp and the clip.

  3. Step 03

    Action items drafted

    Follow-up email, mutual close plan, deck send — drafted in Gmail, queued for one-click send.

  4. Step 04

    Coaching surfaced Friday

    One rep needs objection-handling, another needs better discovery. Specific clips, not generic 'try harder'.

What it ships

What the Call Analysis agent actually ships.

  • Summarize every call into the CRM

    Talk tracks, objections, next steps, attendees

  • Flag deals at risk based on call signal

    Tone shift, competitor name, missing decision maker

  • Draft follow-up emails per call

    Tailored to what was actually said

  • Coach reps on the specific plays they miss

    Discovery, objection handling, close

  • Generate the deal review one-pager

    Pulled from every call in the deal

  • Detect missing next steps before the rep notices

    Slack nudge: 'no MC sent for Acme'

  • Identify top objections by segment

    From 90 days of calls, not your gut

  • Score reps on call mechanics

    Talk-listen ratio, monologue length, discovery depth

  • Build battlecards from real competitor mentions

    Updated from what your reps actually hear

  • Roll call insights into the weekly forecast

    Risk-adjusted by call signal, not gut

Integrations

Built on the sales stack you already run.

  • Gong
  • Chorus
  • Fireflies
  • Salesforce
  • HubSpot
  • Outreach
  • Salesloft
  • Slack
  • Gmail
  • Zoom

What Garry Tan, CEO of Y Combinator, says about Dench

Placing agent power on your own computer empowers every user and I’m so here for that. dench.com/claw
Garry Tan

Garry Tan

CEO of Y Combinator

600K+ followers

Questions you'd actually ask

Before you switch.

Gong records. Dench acts. It reads Gong (or Chorus, or Fireflies) and ships the CRM update, drafts the follow-up, builds the deal one-pager, and pings the manager — actions Gong leaves to a human.

Stop losing deals in the calls you didn't watch.

Plug Dench into Gong tonight. By tomorrow morning, your CRM is current.

Try Dench