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Integrate 2chat with your AI CRM

2Chat provides a programmable API for integrating WhatsApp and other text channels, enabling developers to send and receive messages, manage groups, and automate workflows.

Explore Triggers and Actions

Create Contact

Tool to create a new contact in your 2Chat account. Use after gathering and verifying first name and at least one contact detail (email, phone, or address).

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Get API Usage Info

Tool to retrieve current API usage and account information. Use when you need to monitor your remaining quotas before sending more requests.

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List Contacts

Tool to list all contacts in your 2Chat account. Use when you need to retrieve your contact list after confirming your account connection.

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List Webhook Subscriptions

List all configured webhook subscriptions for WhatsApp and phone call events. Use this when you need to audit, review, or retrieve UUIDs of your active webhook subscriptions. Returns details including webhook UUID, event type, channel UUID, callback URL, and creation timestamp.

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Test API Key

Tool to validate your API key and retrieve account info. Use when confirming credentials before performing other operations.

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How the 2chat integration works

The 2chat integration connects your Dench AI CRM directly to 2chat, so agents can read and act on your 2chat data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

5 actions are available for agents to invoke on your behalf. Every call runs through 2chat's own authorization, scoped to the account you connect.

Set up 2chat in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find 2chat and click Connect — you'll authorize access through 2chat's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use 2chat in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the 2chat integration work with Dench?

The Dench 2chat integration connects your AI CRM to 2chat, so AI agents can work with your 2chat data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with 2chat via Dench?

The 2chat integration currently exposes 5 actions, including Create Contact, Get API Usage Info, List Contacts, List Webhook Subscriptions, and Test API Key. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect 2chat to Dench?

No. You connect 2chat from your Dench workspace using 2chat's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the 2chat integration secure?

Connections are authorized through 2chat's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the 2chat connection from your workspace settings at any time.