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Integrate Appointo with your AI CRM

Appointo is an appointment booking application designed for Shopify stores, enabling businesses to integrate online booking systems seamlessly into their websites without any coding required.

Explore Triggers and Actions

Authenticate Appointo API Token

Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.

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Cancel Booking

Cancel an Appointo booking or cancel selected customers from it. Omit customer IDs to cancel the whole booking. Appointo limits cancellation requests to 100 per day.

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Create Booking

Create a customer booking for an appointment and timeslot. An unauthorized response is returned as an empty bookings list; the provider documents a maximum of 100 creation requests per day.

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Get Appointment Availability

Fetch calendar availability for a specific Appointo appointment from a start date, optionally through an end date. Availability can be filtered to specified team members; dates use YYYY-MM-DD format.

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List Appointments

List Appointo appointments, optionally filtering by appointment ID or product ID. Results use offset pagination, with a default and maximum page size of 100.

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List Bookings

List Appointo bookings or retrieve a booking by ID. Filter by past or upcoming status or search by product, customer, email, phone, or order name. Use limit and offset for pagination; the maximum page size is 100.

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List Products

List products added in Appointo, optionally filtering by product name. Use limit and offset to browse pages; the default and maximum page size is 100.

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List Subscription Contracts

List Appointo subscription contracts, optionally searching by product name, variant name, order number, or customer name. Use limit and offset to request a page; the action accepts a maximum limit of 100.

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Reschedule Booking

Reschedule an entire booking or selected customers to a new timeslot, optionally forcing the reschedule. An unauthorized response returns an unauthorized status and a placeholder booking.

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Update Booking Buffers

Update buffer times for an existing booking. An unauthorized response returns an unauthorized status and a placeholder booking rather than updated booking data.

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Upsert Appointment Configuration

Create or update an Appointo appointment's configuration, weekly availability, and date-specific overrides. Use this to set the appointment's scheduling and availability settings.

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How the Appointo integration works

The Appointo integration connects your Dench AI CRM directly to Appointo, so agents can read and act on your Appointo data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

11 actions are available for agents to invoke on your behalf. Every call runs through Appointo's own authorization, scoped to the account you connect.

Set up Appointo in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Appointo and click Connect — you'll authorize access through Appointo's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Appointo in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Appointo integration work with Dench?

The Dench Appointo integration connects your AI CRM to Appointo, so AI agents can work with your Appointo data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Appointo via Dench?

The Appointo integration currently exposes 11 actions, including Authenticate Appointo API Token, Cancel Booking, Create Booking, Get Appointment Availability, List Appointments, and List Bookings. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Appointo to Dench?

No. You connect Appointo from your Dench workspace using Appointo's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Appointo integration secure?

Connections are authorized through Appointo's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Appointo connection from your workspace settings at any time.

Appointo | Dench AI CRM