Copy File
Tool to copy a file or directory within Backendless file storage. Use when duplicating files to a new location after verifying source and destination paths.
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Integrate Backendless
with your AI CRM
Backendless is a comprehensive backend-as-a-service (BaaS) platform providing scalable backend functionality for mobile and web applications, including user authentication, data persistence, file storage, and custom API services.
Explore Triggers and Actions
Create Backendless Hive
Tool to create a new Hive. Use when you need to provision a new Hive resource before performing Hive operations. Example: Create a hive named 'groceryStore'.
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Create Backendless Timer
Tool to create a new timer with schedule and code. Use when scheduling recurring or one-off tasks to run server-side logic after confirming parameters.
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Create Directory
Tool to create a new directory at the specified path. Use when you need to organize files under a new folder structure.
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Delete Backendless Timer
Deletes a Backendless timer by its unique name. Use this tool to permanently remove a scheduled timer from your Backendless application. The timer must exist and you must provide its exact name. Once deleted, the timer's scheduled executions will stop immediately and cannot be recovered. Note: Requires access to Backendless Console Management API (available with Plus or Enterprise plans).
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Delete Directory
Tool to delete a directory at the specified path in Backendless file storage. Use when you need to remove folders after confirming the path.
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Delete File
Deletes a file from Backendless file storage at the specified path. Use this tool when you need to remove files from storage. The operation is permanent and cannot be undone. Ensure the file path is correct before deletion.
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Delete User
Tool to delete a user by user ID. Use when removing a user account after confirming permissions.
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Directory Listing
Tool to retrieve a listing of files and directories at a given path. Use when browsing or filtering file storage directories.
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Find User by ID
Tool to retrieve user information by ID. Use when you need to fetch details for a specific user after you have their objectId.
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General Object Retrieval
Tool to retrieve objects from a specified Backendless table with filtering, sorting, and pagination. Use after confirming the table name and query options. Example: "Get Users where age > 30 sorted by created desc".
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Get All Values
Tool to retrieve all values from a map in a specified Hive. Use when you need to fetch the entire contents of a Hive map at once.
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Get Backendless Timer
Tool to retrieve information about a specific timer. Use when you need to inspect a timer's schedule and next run details by name.
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Get Counter Value
Tool to retrieve the current value of a Backendless counter. Use when you need to inspect an atomic counter's value.
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Get File Count
Tool to get the count of files in a Backendless directory. Use when you need to determine how many items match a filter or include subdirectories.
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Get Key Items
Tool to retrieve values for a specified key in a list (all, single, or range). Use when you need specific elements or the entire list from a Hive key. Supports single index retrieval, range retrieval, or full list.
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Grant Permission to User
Tool to grant a permission to a user on a specific data object. Use when precise access rights must be assigned after verifying the table and object IDs. Example: "Grant FIND permission to a user for a Person record".
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Map Put
Tool to set or update key-value pairs in a Hive map. Use when you need to add or update multiple entries in a Hive map.
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Move File
Tool to move a file or directory within Backendless file storage. Use when relocating resources to a new path after verifying source and destination.
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Publish Message
Tool to publish a message to a specified messaging channel. Use when you need to send notifications or events to subscribers after confirming channel and payload.
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Reset Counter
Tool to reset a Backendless counter back to zero. Use when you need to reinitialize a counter before starting a new sequence.
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Revoke Permission from User
Tool to revoke a permission from a specified user or role on a specific data object. Use when you need to deny a previously granted operation for a user or role on a data object after verifying the table and object IDs.
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Set Counter Value
Tool to set a Backendless counter to a specific value conditionally. Use when you need to ensure the counter only updates if it currently matches an expected value.
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Update Backendless Timer
Tool to update schedule or code of an existing timer. Use when you need to modify a timer's configuration after retrieval.
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Update User
Tool to update properties of an existing Backendless user. Use when you need to modify user profile fields after login. Example: Update phoneNumber to "5551212".
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User Login
Tool to log in a registered user with identity and password. Use when you need to authenticate a user before making subsequent requests. Example: "Login alice@wonderland.com with password wonderland".
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User Logout
Tool to log out the currently authenticated user. Use when you need to terminate the user session after operations.
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User Password Recovery
Tool to initiate password recovery for a user. Use when a user requests a password reset after forgetting their password. Triggers an email with recovery instructions.
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User Registration
Tool to register a new user with email and password. Use when creating a user account or converting a guest account to a registered one after collecting credentials. Example: Register 'alice@wonderland.com' with password 'wonderland'.
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Validate User Token
Tool to validate a user session token. Use after obtaining a token from login to confirm the session is active.
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How the Backendless integration works
The Backendless integration connects your Dench AI CRM directly to Backendless, so agents can read and act on your Backendless data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
30 actions are available for agents to invoke on your behalf. Every call runs through Backendless's own authorization, scoped to the account you connect.
Set up Backendless in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Backendless and click Connect — you'll authorize access through Backendless's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Backendless in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Backendless integration work with Dench?
The Dench Backendless integration connects your AI CRM to Backendless, so AI agents can work with your Backendless data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Backendless via Dench?
The Backendless integration currently exposes 30 actions, including Copy File, Create Backendless Hive, Create Backendless Timer, Create Directory, Delete Backendless Timer, and Delete Directory. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Backendless to Dench?
No. You connect Backendless from your Dench workspace using Backendless's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Backendless integration secure?
Connections are authorized through Backendless's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Backendless connection from your workspace settings at any time.