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Integrate Bigmailer with your AI CRM

BigMailer is an email marketing platform designed for managing multiple brands, offering features like white-labeling, automation, and integration with Amazon SES.

Explore Triggers and Actions

Create Brand

Tool to create a new brand in BigMailer. Brands are used to organize email campaigns and define default sending settings. Requires at minimum a brand name, from_name, and from_email. Returns the unique UUID of the created brand.

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Create Brand Property

Tool to create a brand property in BigMailer. Use when you need to define a custom property for a brand that can be referenced in email templates via merge tags. The merge_tag_name allows the property to be used as *|TAG_NAME|* in templates.

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Create Bulk Campaign

Tool to create a bulk email campaign in BigMailer. Use when you need to send marketing emails to multiple recipients. The campaign can be sent immediately or scheduled for later. Throttling options allow you to control send rate. At minimum, you must provide a brand_id and campaign name. Use BIGMAILER_LIST_ALL_BRANDS to get valid brand IDs.

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Create Contact

Tool to create a new contact in BigMailer within a specified brand. Use when you need to add contacts to your mailing lists with optional custom fields and subscription settings. The contact's email address is required, and you can optionally add custom field values, assign to lists, and manage subscription status.

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Create Contact Batch

Upload a batch of 1–1,000 contacts to be created or updated in a BigMailer brand. Supports custom fields, list assignments, and unsubscribe operations; contacts are processed asynchronously and a batch ID is returned for tracking.

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Create Field

Tool to create a custom field in a BigMailer brand. Custom fields allow you to store additional contact information (text, date, or integer values). Use when you need to add a new field to track contact data like company name, birthday, or loyalty points.

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Create List

Creates a new contact list within a specified brand in BigMailer. Use this to organize and segment contacts. The list must be associated with an existing brand. Use BIGMAILER_LIST_ALL_BRANDS to retrieve valid brand IDs before creating a list.

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Create Segment

Tool to create a segment in BigMailer for a specific brand. Segments allow filtering contacts based on conditions like campaign activity (opened, clicked) or custom field values. Use when you need to organize contacts into targeted groups for campaigns.

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Create Suppression List

Tool to upload a suppression list for a brand in BigMailer. Use when you need to add email addresses that should be excluded from campaigns. The file must be a CSV with email addresses in the first column of each row.

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Create Template

Create an email or page template in a BigMailer brand using HTML for reusable email designs or landing pages, including bulk campaign HTML. The template is shared with all brands in the account by default; sharing can be disabled.

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Create Transactional Campaign

Creates a new transactional campaign within a specified brand in BigMailer. Transactional campaigns are used for sending automated emails like welcome emails, password resets, order confirmations, etc. The campaign must be associated with an existing brand (use BIGMAILER_LIST_ALL_BRANDS to get valid brand IDs). Returns the unique ID of the created campaign on success.

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Create User

Tool to create a new user in BigMailer. Use when you need to add team members with specific roles and permissions. Returns the unique UUID of the created user.

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Delete Brand Property

Tool to delete a brand property from a brand in BigMailer. Use when you need to remove a custom property that was previously associated with a brand.

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Delete Contact

Delete a contact from a BigMailer brand using its contact ID or email address. The returned identifier echoes the supplied ID or email.

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Delete Custom Field

Deletes a custom field from a specified brand in BigMailer. Custom fields are used to store additional contact information. This action permanently removes the field and cannot be undone. Use this when you need to clean up unused fields or remove fields that are no longer needed.

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Delete List

Delete a list from a BigMailer brand without deleting its contacts. Returns the list ID upon success.

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Delete Segment

Tool to delete a segment from a brand in BigMailer. Use when you need to remove a segment that is no longer needed. Returns the ID of the deleted segment on success.

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Delete Template

Tool to delete a template from BigMailer. Use when you need to permanently remove a template from a brand. Returns the ID of the deleted template upon success.

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Delete User

Delete a BigMailer user by ID and return the ID upon success. The account owner cannot be deleted.

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Get Brand

Tool to retrieve detailed information about a specific brand by its ID. Use when you need to get brand configuration, email settings, bounce thresholds, or other brand properties.

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Get Brand Property

Tool to retrieve a specific brand property by its ID for a given brand. Use when you need to fetch details about a brand property, such as its name, merge tag name, value, or HTML status.

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Get Bulk Campaign

Tool to retrieve detailed information about a specific bulk campaign in BigMailer. Use when you need to get campaign details including status, content, recipient lists, and performance metrics like opens, clicks, bounces, and unsubscribes.

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Get Contact

Retrieve a specific contact from a BigMailer brand by contact ID or email, including email, custom field values, list memberships, unsubscribe status, and bounce and complaint counts.

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Get Contact Batch Status

Tool to retrieve the status and results of a contact batch upload in BigMailer. Use when you need to check the processing status of a batch contact import or review the results of individual contacts in the batch.

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Get Custom Field

Tool to retrieve a custom field from a BigMailer brand. Use when you need to get details about a specific custom field including its ID, name, type, merge tag name, and sample value.

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Get List

Tool to retrieve details of a specific list within a brand. Use when you need to get information about a list such as its name, creation time, and whether it's the special system list containing all contacts.

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Get Segment

Tool to retrieve a specific segment from BigMailer by brand ID and segment ID. Use when you need to get details about a segment including its conditions and operator.

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Get Suppression List

Tool to retrieve details of a specific suppression list for a brand in BigMailer. Use when you need to get information about a suppression list including its file name, size, and creation timestamp.

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Get Template

Tool to retrieve detailed information about a specific template by its ID. Use when you need to get template content, HTML body, type, creation time, or sharing settings.

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Get Transactional Campaign

Tool to retrieve detailed information about a specific transactional campaign in BigMailer. Use when you need to get campaign details including status, content, tracking settings, and performance metrics like opens, clicks, bounces, and unsubscribes.

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Get User

Retrieve a BigMailer user by ID to inspect their email, role, activation status, and available brand permissions.

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Get User Information

This tool retrieves information about the authenticated user in BigMailer using the GET /me endpoint. It requires only authentication and no additional parameters, making it ideal for verifying API connectivity and retrieving essential user details.

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List All Brands

List a page of brands associated with the authenticated BigMailer account via GET /brands. The response contains brand details, including IDs and names, along with pagination information for retrieving subsequent pages.

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List Brand Properties

Tool to retrieve a list of brand properties for a specific brand in BigMailer. Use when you need to view custom properties associated with a brand, such as merge tags and their values used in email campaigns.

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List Bulk Campaigns

Tool to list bulk campaigns for a specified brand in BigMailer. Use when you need to retrieve all bulk email campaigns associated with a brand, including their status, statistics, and configuration. Supports pagination using cursor-based navigation for large result sets.

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List Connections

Tool to list all connections in your BigMailer account. Use when you need to retrieve connections for email delivery (e.g., AWS SES). Supports pagination for accounts with many connections.

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List Contact Lists

Tool to retrieve all contact lists for a specified brand in BigMailer. Use when you need to view or manage contact lists within a brand, or when you need to get a list ID for other operations. Supports pagination for brands with many lists.

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List Contacts

Tool to list contacts for a brand in BigMailer. Use when you need to retrieve contacts from a specific brand, optionally filtered by list membership. Supports pagination for large contact lists.

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List Fields

List a page of custom fields for a specific BigMailer brand, including field names, types, and merge tags. Use the returned cursor to retrieve subsequent pages.

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List Message Types

Tool to list message types for a specific brand in BigMailer. Use when you need to retrieve available message type categories that can be used for organizing and categorizing email campaigns. Supports filtering by type (user-created, account-level, or all) and pagination for large result sets.

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List Segments

List segments for a specific brand in BigMailer, returning one page with pagination information. Segments organize and filter contacts based on conditions like campaign activity or field values.

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List Senders

List a page of sender identities associated with a specific BigMailer brand, including verification status and any available DNS configuration details. Use the returned cursor to retrieve additional pages.

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List Suppression Lists

List suppression lists for a specific brand, with pagination via cursor and limit parameters. Suppression lists contain contacts to exclude from campaigns.

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List Templates

Lists a page of templates for a specified BigMailer brand, including email and page templates. Returns pagination information for retrieving subsequent pages.

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List Transactional Campaigns

Tool to list transactional campaigns for a specified brand in BigMailer. Use when you need to retrieve all transactional email campaigns associated with a brand, including their status, statistics, and configuration. Supports pagination using cursor-based navigation for large result sets.

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List Users

List users in your BigMailer account to retrieve user information and review account access or permissions. Supports cursor pagination.

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Update Brand

Tool to update a brand in BigMailer. Use when you need to modify brand settings such as name, email defaults, contact limits, bounce settings, or branding elements. Only the fields provided in the request will be updated; unspecified fields retain their current values.

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Update Brand Property

Tool to update a brand property in BigMailer. Use when you need to modify properties of an existing brand, such as the property name, merge tag name, string value, or HTML flag. At least one of the optional fields must be provided.

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Update Bulk Campaign

Update an existing BigMailer bulk campaign's name, subject, content, recipients, scheduling, or tracking settings. Requires the brand ID, campaign ID, and name; optional settings are sent when provided, and setting ready to true can send or schedule the campaign.

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Update Contact

Update an existing BigMailer contact's details, field values, list memberships, and unsubscribe settings. Field values, list IDs, and unsubscribe IDs support add, replace, and remove modes; each defaults to replace.

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Update Field

Tool to update a custom field in BigMailer. Use when you need to modify the name, merge tag name, or sample value of an existing field within a brand. At least one of merge_tag_name, name, or sample_value must be provided.

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Update List

Tool to update a list in BigMailer. Use when you need to rename an existing list within a brand. This action requires both the brand ID and list ID to identify the list to update.

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Update Segment

Tool to update an existing segment in BigMailer. Use when modifying segment properties such as name, operator logic, or conditions. At least one field (name, operator, or conditions) should be provided to update the segment.

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Update Template

Tool to update an existing email or page template in BigMailer. Use when you need to modify template properties such as name, HTML content, type, or sharing settings. Only the fields provided in the request will be updated; unspecified fields retain their current values.

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Update Transactional Campaign

Tool to update a transactional campaign in BigMailer. Use when you need to modify campaign settings such as name, subject, content, tracking options, or activation status. Only the fields provided in the request will be updated; unspecified fields retain their current values.

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Update User

Tool to update a user in BigMailer. Use when you need to modify user settings such as email, role, or allowed brands. Only the fields provided will be updated.

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Upsert Contact

Tool to create or update a contact in a BigMailer brand. Use when you need to add a new contact or update an existing contact's information. If a contact with the given email already exists, it will be updated; otherwise, a new contact will be created. Optionally validates email deliverability before adding (requires validation credits).

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How the Bigmailer integration works

The Bigmailer integration connects your Dench AI CRM directly to Bigmailer, so agents can read and act on your Bigmailer data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

57 actions are available for agents to invoke on your behalf. Every call runs through Bigmailer's own authorization, scoped to the account you connect.

Set up Bigmailer in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Bigmailer and click Connect — you'll authorize access through Bigmailer's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Bigmailer in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Bigmailer integration work with Dench?

The Dench Bigmailer integration connects your AI CRM to Bigmailer, so AI agents can work with your Bigmailer data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Bigmailer via Dench?

The Bigmailer integration currently exposes 57 actions, including Create Brand, Create Brand Property, Create Bulk Campaign, Create Contact, Create Contact Batch, and Create Field. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Bigmailer to Dench?

No. You connect Bigmailer from your Dench workspace using Bigmailer's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Bigmailer integration secure?

Connections are authorized through Bigmailer's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Bigmailer connection from your workspace settings at any time.

Bigmailer | Dench AI CRM