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Integrate Bitly with your AI CRM

Bitly is a link management platform for shortening, customizing, sharing, and measuring links and QR codes.

Explore Triggers and Actions

Delete Bitlink

Permanently delete an eligible unedited hash Bitlink.

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Expand Link

Resolve a Bitlink to its current destination and destination history, when available.

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Get Account Context

Return the authenticated Bitly user together with accessible groups and organizations needed by other tools.

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Get Bitlink

Retrieve full Bitlink metadata, including destination, title, tags, archive or deletion state, and associated QR code IDs.

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Get Bitlink Activity

Return paid-plan click or engagement analytics for a Bitlink as a timeline or summary. Requires Bitlink analytics entitlement.

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Get Bitlink Traffic Sources

Break down paid-plan Bitlink click analytics by country, city, device, referrer, or referring domain. Requires Bitlink analytics entitlement.

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Get Usage and Limits

Inspect monthly plan quotas, hourly endpoint budgets, and optional group feature usage before performing quota-consuming work.

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List Bitlinks

List or search Bitlinks owned by a group, one cursor-controlled page at a time.

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Shorten Link

Create an ordinary Bitly short link for a long URL in a specific group.

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Update Bitlink

Update safe metadata or archive state for a Bitlink; this tool does not redirect destinations or configure advanced routing.

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How the Bitly integration works

The Bitly integration connects your Dench AI CRM directly to Bitly, so agents can read and act on your Bitly data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

10 actions are available for agents to invoke on your behalf. Every call runs through Bitly's own authorization, scoped to the account you connect.

Set up Bitly in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Bitly and click Connect — you'll authorize access through Bitly's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Bitly in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Bitly integration work with Dench?

The Dench Bitly integration connects your AI CRM to Bitly, so AI agents can work with your Bitly data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Bitly via Dench?

The Bitly integration currently exposes 10 actions, including Delete Bitlink, Expand Link, Get Account Context, Get Bitlink, Get Bitlink Activity, and Get Bitlink Traffic Sources. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Bitly to Dench?

No. You connect Bitly from your Dench workspace using Bitly's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Bitly integration secure?

Connections are authorized through Bitly's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Bitly connection from your workspace settings at any time.

Bitly | Dench AI CRM