Create Pathway Folder
Create an empty pathway folder, optionally nested under an existing folder, without running calls or agents.
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Integrate Bland AI
with your AI CRM
Bland AI is a conversational AI platform for building, operating, and evaluating voice agents, calls, messaging, and related communications workflows.
Explore Triggers and Actions
Delete Pathway Folder
Delete an empty pathway folder by ID; folders containing pathways or subfolders must be emptied first.
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Get Account Details
Return the connected Bland AI account's status, call count, balance, and refill settings without changing the account.
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List Calls
Search the connected account's existing inbound and outbound call history without placing or modifying calls.
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List Contacts
Return organization contacts and their identifiers and memory records one page at a time.
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List Knowledge Bases
Return one page of the connected Bland AI organization's knowledge bases, including processing status, source details, and file metadata.
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List Pathway Folders
Return all pathway folders and their parent relationships from Bland's US regional pathway service.
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List Pathways
Return all conversational pathways, including their names, descriptions, nodes, and edges.
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List Tools
Search and page through the active or draft tools configured for Bland agents.
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Rename Pathway Folder
Rename an existing pathway folder without moving or changing any pathways inside it.
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How the Bland AI integration works
The Bland AI integration connects your Dench AI CRM directly to Bland AI, so agents can read and act on your Bland AI data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
10 actions are available for agents to invoke on your behalf. Every call runs through Bland AI's own authorization, scoped to the account you connect.
Set up Bland AI in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Bland AI and click Connect — you'll authorize access through Bland AI's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Bland AI in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Bland AI integration work with Dench?
The Dench Bland AI integration connects your AI CRM to Bland AI, so AI agents can work with your Bland AI data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Bland AI via Dench?
The Bland AI integration currently exposes 10 actions, including Create Pathway Folder, Delete Pathway Folder, Get Account Details, List Calls, List Contacts, and List Knowledge Bases. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Bland AI to Dench?
No. You connect Bland AI from your Dench workspace using Bland AI's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Bland AI integration secure?
Connections are authorized through Bland AI's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Bland AI connection from your workspace settings at any time.