Add Knowledge
Add and automatically embed training content in one AI agent's knowledge base, optionally with source or categorization metadata.
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Integrate BotMape
with your AI CRM
BotMape provides APIs for creating and managing AI agents, knowledge bases, conversations, messages, and usage analytics.
Explore Triggers and Actions
Create AI Agent (No API Delete)
Permanently create a BotMape AI agent. BotMape provides no documented delete-agent API, so this toolkit cannot remove it afterward, and creation may permanently consume a plan-limited agent slot. Requires explicit confirmation that a lasting agent is intended.
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Delete Knowledge Entry
Permanently delete one knowledge-base entry from an AI agent using both the agent ID and knowledge entry ID.
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Get AI Agent
Return the detailed configuration, behavior prompt, appearance, and active state of one AI agent by ID.
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Get Platform Analytics
Return account-wide BotMape message and conversation totals, daily activity, averages, and per-agent statistics.
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List AI Agents
Return all AI agents owned by the connected BotMape account, including the IDs needed by single-agent, chat, and knowledge tools.
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List Knowledge Entries
Return all knowledge-base entries currently attached to one AI agent, including entry IDs needed for deletion.
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Send Message to AI Agent
Immediately send a visitor message to an AI agent, creating a conversation or continuing the supplied conversation, and return the generated reply. This permanently adds chat history.
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How the BotMape integration works
The BotMape integration connects your Dench AI CRM directly to BotMape, so agents can read and act on your BotMape data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
8 actions are available for agents to invoke on your behalf. Every call runs through BotMape's own authorization, scoped to the account you connect.
Set up BotMape in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find BotMape and click Connect — you'll authorize access through BotMape's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use BotMape in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the BotMape integration work with Dench?
The Dench BotMape integration connects your AI CRM to BotMape, so AI agents can work with your BotMape data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with BotMape via Dench?
The BotMape integration currently exposes 8 actions, including Add Knowledge, Create AI Agent (No API Delete), Delete Knowledge Entry, Get AI Agent, Get Platform Analytics, and List AI Agents. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect BotMape to Dench?
No. You connect BotMape from your Dench workspace using BotMape's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the BotMape integration secure?
Connections are authorized through BotMape's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the BotMape connection from your workspace settings at any time.