Get Template Dynamic Fields
Return the dynamic key-value fields required by a BotPenguin WhatsApp template.
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Integrate BotPenguin
with your AI CRM
BotPenguin is an AI chatbot platform for managing contacts, conversations, bot integrations, and cross-platform customer messaging.
Explore Triggers and Actions
Import Contacts
Import contacts in bulk into BotPenguin. Existing contacts may be updated, and the operation does not return contact IDs.
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List Inbox Contacts
Return one page of BotPenguin inbox contacts filtered by whether the contact has interacted with a bot.
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List Segments
List the contact segments configured in the connected BotPenguin account, including each segment's filter definition and contact count.
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List WhatsApp Bots
List WhatsApp bots available to the connected BotPenguin account for use with plugin template tools.
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List WhatsApp Templates
List WhatsApp templates available to a BotPenguin bot.
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How the BotPenguin integration works
The BotPenguin integration connects your Dench AI CRM directly to BotPenguin, so agents can read and act on your BotPenguin data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
6 actions are available for agents to invoke on your behalf. Every call runs through BotPenguin's own authorization, scoped to the account you connect.
Set up BotPenguin in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find BotPenguin and click Connect — you'll authorize access through BotPenguin's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use BotPenguin in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the BotPenguin integration work with Dench?
The Dench BotPenguin integration connects your AI CRM to BotPenguin, so AI agents can work with your BotPenguin data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with BotPenguin via Dench?
The BotPenguin integration currently exposes 6 actions, including Get Template Dynamic Fields, Import Contacts, List Inbox Contacts, List Segments, List WhatsApp Bots, and List WhatsApp Templates. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect BotPenguin to Dench?
No. You connect BotPenguin from your Dench workspace using BotPenguin's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the BotPenguin integration secure?
Connections are authorized through BotPenguin's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the BotPenguin connection from your workspace settings at any time.