Bulk Upload Bot URLs
Tool to bulk upload URLs for bot training. Use when you need to upsert multiple document URLs into a bot in one request.
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Integrate Botsonic
with your AI CRM
Botsonic is a no-code AI chatbot builder that enables users to create and integrate AI chatbots into their websites without any coding knowledge.
Explore Triggers and Actions
Create Starter Question
Tool to create a new starter question for the bot. Use when you need to add a preset question-answer pair that users can quickly select.
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Delete Starter Question
Deletes a specific starter question from a bot using its unique identifier. This operation is destructive and permanent. First retrieve available starter questions using the Get All Starter Questions action to obtain valid IDs before deletion.
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Delete Uploaded File
Delete an uploaded file or bot data entry by its unique identifier. The response may include available data record details.
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Get All Bot Data
Retrieve a paginated list of bot data records, including files and resources, with search and sorting options for inspection.
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Get All Bots
Retrieve a paginated list of bots associated with your account, with search, sorting, and workspace filtering. This action uses a user API key.
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Get All Conversations
Tool to retrieve all conversations related to the bot. Use after authentication when you need a paginated list of conversation threads for review or analytics.
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Get All Conversations With Source
Tool to retrieve all conversations with source information. Use when you need detailed conversation data including source tracking, user form data, and comprehensive metadata for analytics or conversation management.
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Get All FAQs
Retrieve all frequently asked questions (FAQs) associated with your bot in paginated format. Returns a list of FAQ entries with their questions, answers, status, and metadata. Supports filtering by search query, sorting by various attributes, and pagination controls. Use this when you need to list, review, or manage bot FAQ entries.
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Get All Starter Presets
Retrieve starter presets for the authenticated bot, including its welcome message and starter questions.
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Get All Starter Questions
Tool to retrieve all starter questions. Use after authenticating when you need to list the bot’s opening prompts.
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Update Starter Question
Tool to update an existing starter question by its unique identifier. Use after confirming the ID and desired updates.
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How the Botsonic integration works
The Botsonic integration connects your Dench AI CRM directly to Botsonic, so agents can read and act on your Botsonic data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
12 actions are available for agents to invoke on your behalf. Every call runs through Botsonic's own authorization, scoped to the account you connect.
Set up Botsonic in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Botsonic and click Connect — you'll authorize access through Botsonic's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Botsonic in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Botsonic integration work with Dench?
The Dench Botsonic integration connects your AI CRM to Botsonic, so AI agents can work with your Botsonic data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Botsonic via Dench?
The Botsonic integration currently exposes 12 actions, including Bulk Upload Bot URLs, Create Starter Question, Delete Starter Question, Delete Uploaded File, Get All Bot Data, and Get All Bots. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Botsonic to Dench?
No. You connect Botsonic from your Dench workspace using Botsonic's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Botsonic integration secure?
Connections are authorized through Botsonic's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Botsonic connection from your workspace settings at any time.