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Integrate BSC Designer with your AI CRM

BSC Designer helps organizations create balanced scorecards, manage KPIs, visualize strategy maps, and track strategic performance.

Explore Triggers and Actions

Balance Scorecard Weights

Recalculate and persist balanced indicator weights across a scorecard, returning every changed old and new weight. Use only on an owner-approved scorecard because this documented mutation has not yet been live-verified.

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Download Excel Report

Generate and download a scorecard's Excel report, optionally evaluated at a specified date.

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Get Document

Get metadata and sharing settings for one scorecard document by numeric ID or alias.

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Get Grouped Indicator Values

Get one indicator's values grouped by day, week, month, quarter, half-year, or year over an explicit date range.

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Get Indicator Value

Get one indicator's value, baseline, target, minimum, and maximum for the requested as-of date under its update-interval and value-inheritance settings, including each metric's effective date. Future scheduled values are not returned before their effective date.

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Get Scorecard Item

Get detailed metadata for one scorecard item, such as an indicator, goal, or initiative, using its exact item identifier.

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List Documents

List scorecard documents owned by or shared with the connected user, returning IDs and aliases for subsequent scorecard operations.

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List Scorecard Items

List the goals, perspectives, indicators, initiatives, risks, rationales, and expected outcomes in a scorecard, with optional local filtering for value-bearing indicators.

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Set Indicator Values

Set one or more indicators' value, baseline, target, minimum, or maximum in one batch request. BSC Designer maps the requested date to each indicator's configured update schedule; use the returned date and metric-specific effective dates for read-back or restoration because they may be later than the requested date. Omitted metrics are left unspecified.

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Update Indicator

Update an indicator's name, description, or leading/lagging business type without changing its measured values. The tool reads and preserves unspecified metadata, then verifies the update; avoid concurrent edits to the same indicator.

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How the BSC Designer integration works

The BSC Designer integration connects your Dench AI CRM directly to BSC Designer, so agents can read and act on your BSC Designer data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

10 actions are available for agents to invoke on your behalf. Every call runs through BSC Designer's own authorization, scoped to the account you connect.

Set up BSC Designer in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find BSC Designer and click Connect — you'll authorize access through BSC Designer's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use BSC Designer in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the BSC Designer integration work with Dench?

The Dench BSC Designer integration connects your AI CRM to BSC Designer, so AI agents can work with your BSC Designer data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with BSC Designer via Dench?

The BSC Designer integration currently exposes 10 actions, including Balance Scorecard Weights, Download Excel Report, Get Document, Get Grouped Indicator Values, Get Indicator Value, and Get Scorecard Item. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect BSC Designer to Dench?

No. You connect BSC Designer from your Dench workspace using BSC Designer's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the BSC Designer integration secure?

Connections are authorized through BSC Designer's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the BSC Designer connection from your workspace settings at any time.