Create Idea
Create a persistent content idea in a Buffer organization. Buffer's public API provides no operation to update or delete an idea after creation, so this action cannot be undone through the API.
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Integrate Buffer
with your AI CRM
Buffer is a social media management platform for planning, creating, scheduling, and publishing content across connected channels.
Explore Triggers and Actions
Create Post Draft
Create an internal text-post draft for exactly one Buffer channel. This action always saves a draft and does not queue, schedule, or publish it.
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Delete Post
Permanently delete a Buffer post by ID, including a draft created for cleanup. This operation cannot be undone.
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Delete Post Template
Delete a writable private Buffer template, or an internal template when the connected user is an organization admin or owner. This operation cannot be undone.
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Get Account Context
Return the connected Buffer account, its organizations, and the accessible social channels in each organization so an agent can discover the IDs required by other tools.
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List Idea Groups
List the idea workflow groups in a Buffer organization so an agent can discover group IDs for filtering or idea creation.
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List Ideas
List content ideas in a Buffer organization, optionally filtering by explicit idea groups or grouped versus ungrouped workflow membership.
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List Post Templates
List Buffer public templates and templates visible to the connected user in an organization, optionally filtered by visibility.
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List Posts
List and filter posts in a Buffer organization without requesting OAuth-inaccessible analytics fields.
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Publish Posts
Queue, schedule, or immediately publish the same text post to one to 10 Buffer channels. The 10-channel cap bounds external side effects and provider requests in one invocation. Calls are non-atomic: one createPost mutation runs per channel, and successful channels may already be queued, scheduled, or published when another channel fails. Returns every success and provider failure instead of rolling successful channels back.
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Save Post Template
Create a private or internal Buffer post template, or update an existing writable template when template_id is supplied.
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How the Buffer integration works
The Buffer integration connects your Dench AI CRM directly to Buffer, so agents can read and act on your Buffer data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
11 actions are available for agents to invoke on your behalf. Every call runs through Buffer's own authorization, scoped to the account you connect.
Set up Buffer in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Buffer and click Connect — you'll authorize access through Buffer's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Buffer in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Buffer integration work with Dench?
The Dench Buffer integration connects your AI CRM to Buffer, so AI agents can work with your Buffer data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Buffer via Dench?
The Buffer integration currently exposes 11 actions, including Create Idea, Create Post Draft, Delete Post, Delete Post Template, Get Account Context, and List Idea Groups. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Buffer to Dench?
No. You connect Buffer from your Dench workspace using Buffer's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Buffer integration secure?
Connections are authorized through Buffer's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Buffer connection from your workspace settings at any time.