Add Guest to Project
Tool to add a guest (client) to a project. Use when you want to add an existing client by ID or invite a new client by email.
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Integrate Bugherd
with your AI CRM
BugHerd is a visual feedback and bug tracking tool for websites, allowing clients and teams to report issues directly on live sites.
Explore Triggers and Actions
Add Member to Project
Tool to add a member to a project in BugHerd. Use when you need to add an existing user to a specific project.
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Create Attachment
Tool to add a new attachment to a task using an existing URL. Use when you have project and task IDs and the external file URL ready.
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Create Column
Tool to create a new column in a project. Use when you need to add a custom workflow column after identifying the project ID.
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Create Comment
Tool to add a new comment to a task. Use when you need to record discussion or feedback on an existing task.
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Create Project
Tool to create a new project. Use when you need to initialize a project after gathering its name and URL. Example: "Create a new project named 'My Website' with URL 'http://www.example.com'."
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Create Task
Tool to add a new task in a project. Use when you have the project ID and full task details ready.
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Create Webhook
Tool to create a new webhook for real-time event notifications. Use when you need to configure a callback endpoint for task or comment events. Example: "Create a webhook for 'task_create' events to be sent to 'https://example.com/webhook'."
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Delete Project
Tool to delete a project. Use when you need to permanently remove a project and its associated data. This action cannot be undone, so confirm the project ID before calling.
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List Active Projects
List active projects in your BugHerd account, one page at a time. Use the pagination metadata to help retrieve the complete list for syncing or reporting.
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List Attachments
List attachments for a task in a project, one page at a time. The response includes pagination metadata.
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List Columns
Tool to list all columns for a project. Use when you need the full set of default and custom columns for a project.
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List Project Tasks
Tool to list tasks within a specific BugHerd project with optional server-side filters (status/column, assignee, tag, priority, date filters) and pagination. Use when you need to retrieve tasks scoped to a single project.
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List Projects
Retrieve a paginated list of projects in your BugHerd account, with pagination metadata including the total count. Project summaries include ID, name, creation date, owner, whether the project has tasks, and associated website URLs.
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List Users
Tool to list all users in your account. Use after authenticating to fetch the current user roster. Supports pagination via the `page` parameter.
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List Webhooks
Tool to list all installed webhooks. Use when you need to audit or verify existing webhooks after setup.
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Show Attachment
Tool to retrieve details of a specific attachment. Use after you have project_id, task_id, and attachment_id to get filename, URL, and timestamps.
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Show Column
Tool to show details of a specific column. Use when you need metadata for a particular column within a project.
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Show Organization
Tool to retrieve your BugHerd organization details. Use after authenticating to fetch account metadata.
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Show Project Details
Retrieves full details of a specific BugHerd project by ID. Returns comprehensive project information including name, settings, team members, guests, and kanban columns. Use this when you need detailed project data such as member lists, workflow columns, or project configuration settings. Requires a valid project_id obtained from list_projects or another source.
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Show User Projects
Lists projects a specific user has access to by user ID. Supports pagination via the page parameter; each request returns one page.
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Show User Tasks
Retrieves all tasks created by or assigned to a specific user, grouped by project. Returns task details including ID, description, priority, status, timestamps, and tags. Requires a valid user_id (obtain from List Users action). Supports pagination via page parameter.
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Update Column
Tool to update a column in a project. Use when you have the project and column IDs and need to rename a column. Use after confirming the correct IDs.
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Update Project
Update settings for an existing BugHerd project. Use this to modify a project's name, URL, visibility settings, or guest permissions. Prerequisites: You need a valid project_id. Use list_projects to find existing project IDs, or create_project to create a new one. Note: Only include fields you want to change - omitted fields will retain their current values.
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Update Task
Tool to update a task in a project. Use after confirming the project and task IDs.
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Upload Attachment
Tool to upload a new attachment and add it to a specific task. Use when you have binary file content ready and need to attach it to a BugHerd task.
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How the Bugherd integration works
The Bugherd integration connects your Dench AI CRM directly to Bugherd, so agents can read and act on your Bugherd data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
26 actions are available for agents to invoke on your behalf. Every call runs through Bugherd's own authorization, scoped to the account you connect.
Set up Bugherd in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Bugherd and click Connect — you'll authorize access through Bugherd's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Bugherd in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Bugherd integration work with Dench?
The Dench Bugherd integration connects your AI CRM to Bugherd, so AI agents can work with your Bugherd data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Bugherd via Dench?
The Bugherd integration currently exposes 26 actions, including Add Guest to Project, Add Member to Project, Create Attachment, Create Column, Create Comment, and Create Project. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Bugherd to Dench?
No. You connect Bugherd from your Dench workspace using Bugherd's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Bugherd integration secure?
Connections are authorized through Bugherd's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Bugherd connection from your workspace settings at any time.