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Integrate CertSeal with your AI CRM

CertSeal provides APIs for issuing and managing verifiable digital certificates, recipients, batches, designs, and webhook subscriptions.

Explore Triggers and Actions

Create Batch

Create a persistent certificate batch from an existing CertSeal design and optional email template. This consumes a batch slot and can fail when the plan batch limit is reached; designs and templates must already exist and are not created by this tool.

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Create Webhook Subscription

Create a persistent webhook subscription for selected certificate events. The response contains a wh_sec_ signing secret exactly once; capture it immediately and store it securely because later reads reveal only its tail. The workspace allows at most 20 subscriptions.

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Delete Recipient

Permanently delete an issued recipient from an active batch. This cannot be undone, does not refund certificate quota, and permanently burns the certificate ID. Use only when permanent removal is intended.

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Delete Webhook Subscription

Permanently delete a webhook subscription and stop future deliveries. This cannot be undone; create a new subscription to resume events.

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Get Batch

Get one active or archived certificate batch by ID.

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Get Certificate

Look up an issued certificate using either its human-readable certificate ID or its public-viewer share token, and return its recipient, batch, design, and resolved variables. Provide exactly one lookup value.

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Get Current Workspace

Verify the connected CertSeal API key and return the workspace ID and username it belongs to. Use this to confirm account context before creating or changing resources.

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Get Recipient

Get one issued certificate recipient record by batch ID and recipient ID.

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Get Webhook Subscription

Get one webhook subscription by ID. This does not reveal the signing secret; it returns only the stored secret tail.

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Issue and Send Certificates

Atomically issue certificates for 1-100 recipients and queue email delivery for every created certificate. This irreversible external side effect requires every recipient to have an email address and the active batch to have an email template and configured mail delivery. Each recipient permanently consumes one certificate quota unit.

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Issue Certificates

Atomically issue certificates without sending email for 1-100 recipients in one active batch. Each recipient permanently consumes one certificate quota unit even if later deleted; any invalid row, duplicate certificate ID, or quota failure creates none.

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List Batches

Return one newest-first page of certificate batches in the connected workspace, optionally filtered by archive state.

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List Designs

Return one newest-first page of reusable certificate designs. Designs are read-only through the API and must be authored in the CertSeal web app.

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List Recipients

Return one page of issued certificate recipients in a batch, optionally filtered by email delivery status.

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List Webhook Subscriptions

Return one newest-first page of webhook subscriptions. Stored signing secrets are never returned; secret_tail is only a non-sensitive identifier.

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Rotate Webhook Signing Secret

Immediately invalidate a webhook subscription's current signing secret and replace it. The new wh_sec_ secret is returned exactly once; capture and deploy it immediately or webhook verification will fail.

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Send Certificate Emails

Sequentially queue real certificate emails for 1-25 existing recipients in one active batch. Each queued email is irreversible. Processing stops after the first failed or unknown attempt, and remaining recipients are marked not_attempted.

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Send Recipient Certificate Email

Queue asynchronous certificate email delivery to one recipient. This causes an external email side effect and requires a recipient email, a batch email template, and configured mail delivery; already queued or in-flight recipients and archived batches are rejected.

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Set Batch Archived State

Idempotently archive or unarchive a batch. Archiving freezes recipient create, update, delete, and send operations but preserves existing certificate URLs; unarchiving re-enables those writes. This persistent change is reversible.

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Test Webhook Subscription

Enqueue one synthetic signed event through CertSeal's normal webhook dispatcher. This causes a real external delivery to the subscription URL; it does not only validate the subscription locally.

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Update Recipient

Partially update an issued certificate recipient. Only supplied fields change, while an explicit null clears an optional field; changing certificate_id must remain globally unique. Archived batches reject this mutation.

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How the CertSeal integration works

The CertSeal integration connects your Dench AI CRM directly to CertSeal, so agents can read and act on your CertSeal data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

21 actions are available for agents to invoke on your behalf. Every call runs through CertSeal's own authorization, scoped to the account you connect.

Set up CertSeal in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find CertSeal and click Connect — you'll authorize access through CertSeal's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use CertSeal in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the CertSeal integration work with Dench?

The Dench CertSeal integration connects your AI CRM to CertSeal, so AI agents can work with your CertSeal data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with CertSeal via Dench?

The CertSeal integration currently exposes 21 actions, including Create Batch, Create Webhook Subscription, Delete Recipient, Delete Webhook Subscription, Get Batch, and Get Certificate. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect CertSeal to Dench?

No. You connect CertSeal from your Dench workspace using CertSeal's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the CertSeal integration secure?

Connections are authorized through CertSeal's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the CertSeal connection from your workspace settings at any time.