Create, issue, and send credential
Tool to create, issue, and send a credential in a single request. Use when group ID and recipient details are ready.
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Integrate Certifier
with your AI CRM
Certifier is a platform that enables organizations to create, manage, and issue digital certificates and credentials.
Explore Triggers and Actions
List Attributes
Tool to list all attributes available for credentials. Use when you need to retrieve attribute definitions with pagination.
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List Credential Interactions
Tool to list credential interactions. Use when you need to retrieve interaction events for a specific credential, with optional filtering and pagination.
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List Credentials
Tool to list credentials. Use after authentication to retrieve paginated credentials.
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List Designs
Tool to list all designs. Use after authentication to retrieve certificate and badge designs with pagination.
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List Email Templates
Tool to list all email templates available for credential delivery. Use when you need to retrieve available email templates for sending credentials.
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List Groups
Tool to list all groups. Use when you need to retrieve groups with pagination (limit and cursor).
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Search Credentials
Tool to search for credentials using advanced filters and criteria. Use when you need to find specific credentials based on status, recipient, dates, or other properties. Supports complex queries with logical operators (AND, OR, NOT).
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Send a Credential
Tool to send a published credential via email. Use after confirming the credential is published.
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How the Certifier integration works
The Certifier integration connects your Dench AI CRM directly to Certifier, so agents can read and act on your Certifier data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
9 actions are available for agents to invoke on your behalf. Every call runs through Certifier's own authorization, scoped to the account you connect.
Set up Certifier in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Certifier and click Connect — you'll authorize access through Certifier's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Certifier in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Certifier integration work with Dench?
The Dench Certifier integration connects your AI CRM to Certifier, so AI agents can work with your Certifier data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Certifier via Dench?
The Certifier integration currently exposes 9 actions, including Create, issue, and send credential, List Attributes, List Credential Interactions, List Credentials, List Designs, and List Email Templates. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Certifier to Dench?
No. You connect Certifier from your Dench workspace using Certifier's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Certifier integration secure?
Connections are authorized through Certifier's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Certifier connection from your workspace settings at any time.