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Integrate Chatwork with your AI CRM

Chatwork is a team communication platform featuring group chats, file sharing, and task management, aiming to enhance collaboration and productivity for businesses

Explore Triggers and Actions

Create Chatwork Room

Tool to create a new group chat room in Chatwork. Use when you need to set up a new collaborative space for team communication. This action allows you to specify room administrators, members with different permission levels (admin, regular, read-only), and optionally configure invitation links with custom access controls.

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Create Room Invitation Link

Tool to create an invitation link for a Chatwork room. Returns a URL that can be shared for others to join the room. Use when you need to generate a shareable link for room access. Returns 400 error if a link already exists for the room.

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Create Task in Chatwork Room

Tool to create a new task in a Chatwork room. Use when you need to assign tasks to users in a specific chat room. Requires the task description, assignee account IDs, and optionally a deadline timestamp.

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Delete Message

This tool allows you to delete a specific message from a Chatwork room by calling the DELETE endpoint at https://api.chatwork.com/v2/rooms/{room_id}/messages/{message_id}. It requires authentication using a Chatwork API token provided in the X-ChatWorkToken header, and the necessary permissions to delete messages in the specified room.

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Delete or Leave Chatwork Room

Tool to leave or delete a Chatwork room. When leaving, your tasks and files in the room are deleted. When deleting, all messages, tasks, and files in the room are permanently deleted. Use with caution as deletion is irreversible.

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Delete Room Link

Delete the invitation link for a Chatwork room. Use when you need to disable or remove the invite link for a chat room. Returns a 400 error if the invitation link is already disabled.

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Get Chatwork Contacts

This tool retrieves a list of all contacts from Chatwork. It is a fundamental tool that fetches all contact information such as account_id, room_id, name, chatwork_id, organization details, department, and avatar image URL, without needing additional parameters beyond authentication.

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Get Chatwork File Information

Tool to get information about a specific file in a chat room. Use when you need to retrieve file metadata including filename, size, upload time, and optionally a download URL.

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Get Chatwork Room

Retrieves detailed information about a specific Chatwork room using the API endpoint GET /rooms/{room_id}. Returns comprehensive room details including name, icon, type, role, message/file/task counts, and other metadata. Useful for obtaining room-specific information when you already have the room ID.

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Get Chatwork Rooms

Tool to retrieve a list of all chat rooms the authenticated user belongs to. Use when you need to get information about all accessible rooms including group chats, direct messages, and personal chats.

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Get Incoming Contact Requests

Tool to retrieve pending contact approval requests received by the authenticated user. Use when you need to check incoming connection requests from other users (up to 100 items).

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Get Message

Tool to retrieve information about a specific message in a Chatwork room. Use when you need to get details about a particular message, including its content, sender, and timestamps.

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Get My Chatwork Profile

Tool to retrieve the authenticated user's profile information including account details, organization, contact information, and avatar URL. Use when you need to get the current user's complete profile data.

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Get My Chatwork Status

This tool retrieves the current status of the authenticated user, including unread message counts and task status. It provides a quick overview of unread messages, mentions, and tasks, making it valuable for monitoring ChatWork activity and building automation workflows.

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Get My Chatwork Tasks

Tool to retrieve the authenticated user's task list from Chatwork (up to 100 items). Use when you need to fetch tasks assigned to the user, with optional filtering by assigner or completion status.

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Get Room Files

Tool to get list of files in a chat room (up to 100 files). Use when you need to retrieve file information from a Chatwork room, optionally filtered by uploader.

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Get Room Invitation Link

Retrieves the invitation link for a specified Chatwork room using the API endpoint GET /rooms/{room_id}/link. Returns link information including the URL, public/private status, whether admin acceptance is needed, and a description. Useful for sharing room access and managing room invitations.

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Get Room Members

Retrieves a complete list of all members in a specified Chatwork room using the API endpoint GET /rooms/{room_id}/members. Returns detailed member information including account IDs, roles (admin/member/readonly), names, Chatwork IDs, organization details, departments, and avatar URLs. Useful for managing room permissions, generating member lists, and understanding room composition.

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Get Room Messages V2

Tool to retrieve messages from a Chatwork room (up to 100 messages). Use when you need to fetch chat history from a specific room. By default (force=0), returns only messages since the last retrieval. Set force=1 to get the latest 100 messages.

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Get Room Tasks

Retrieves a list of tasks from a Chatwork room. Returns up to 100 tasks. Use optional filters to narrow results by assignee, assigner, or completion status. Returns an empty list if there are no matching tasks.

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Get Task

Retrieves detailed information about a specific task in a Chatwork room using the API endpoint GET /rooms/{room_id}/tasks/{task_id}. Returns task details including assignee, creator, body, deadline, and completion status. Use this when you need to check the current state of a specific task or retrieve its full details.

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Mark Messages as Read

Tool to mark messages as read in a Chatwork room. Use when you need to update the read status of messages up to a specific message ID. All messages up to and including the specified message will be marked as read.

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Mark Messages as Unread

Tool to mark messages as unread in a Chatwork room. Use when you need to mark a specific message and all subsequent messages as unread. This is useful for re-flagging important messages that need attention.

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Post Message

Tool to post a new message to a Chatwork room. Use when you need to send a message to a specific chat room. Supports marking the message as unread for the sender via the self_unread parameter.

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Update Chatwork Room

Tool to update chat room information (name, icon, description). Use when you need to modify existing chat room settings. At least one field (name, icon_preset, or description) must be provided.

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Update Message

Tool to update an existing message in a Chatwork room. Use when you need to modify the content of a previously sent message. Requires appropriate permissions to edit messages in the room.

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Update Room Invitation Link

Tool to update the invitation link settings for a Chatwork room. Use when you need to modify the link code, description, or acceptance settings for a room's invitation link. Returns 400 if the invitation link feature is disabled for the room.

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Update Room Members

Updates the complete member list of a Chatwork room with bulk assignment of member roles (admin, member, readonly). This is a bulk update operation that replaces the entire member list - any existing members not included in the request will be removed from the room. At least one admin must be specified. Use this when reorganizing room permissions or changing multiple member roles at once.

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Update Task Status

Tool to update the completion status of a task in a Chatwork room. Use when you need to mark a task as done or reopen a completed task. Requires appropriate permissions to modify tasks in the specified room.

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Upload File to Chatwork Room

This tool allows users to upload files to a specific Chatwork room. It enables file sharing functionality within the Chatwork platform by providing an endpoint to upload files (along with an optional message) to a given room.

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How the Chatwork integration works

The Chatwork integration connects your Dench AI CRM directly to Chatwork, so agents can read and act on your Chatwork data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

30 actions are available for agents to invoke on your behalf. Every call runs through Chatwork's own authorization, scoped to the account you connect.

Set up Chatwork in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Chatwork and click Connect — you'll authorize access through Chatwork's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Chatwork in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Chatwork integration work with Dench?

The Dench Chatwork integration connects your AI CRM to Chatwork, so AI agents can work with your Chatwork data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Chatwork via Dench?

The Chatwork integration currently exposes 30 actions, including Create Chatwork Room, Create Room Invitation Link, Create Task in Chatwork Room, Delete Message, Delete or Leave Chatwork Room, and Delete Room Link. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Chatwork to Dench?

No. You connect Chatwork from your Dench workspace using Chatwork's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Chatwork integration secure?

Connections are authorized through Chatwork's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Chatwork connection from your workspace settings at any time.

Chatwork | Dench AI CRM