Create Lookup Table
Tool to create a new lookup table in a CommCare domain. Use when you need to set up reference data structures like product catalogs, price lists, or configuration tables. Requires 'Edit Apps' permission.
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Integrate CommCare
with your AI CRM
CommCare is a mobile data collection and case management platform for health and social programs
Explore Triggers and Actions
Create Web User Invitation
Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.
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List Reports
Tool to retrieve available reports configured in a CommCare project. Use when you need to discover what reports exist before downloading report data via the Download Report Data API.
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Single Sign On
Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.
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Submit Form ODK Compatible
Tool to submit form data using ODK-compatible endpoint for Android client compatibility. Use when submitting XForm data to CommCare. Requires properly formatted XML with metadata including unique instanceID.
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Submit Form to Application
Tool to submit an XForm to a specific CommCare application. Use when you need to submit form data and tag it with a specific application ID. The form is submitted as XML following the OpenRosa standard with required metadata fields.
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How the CommCare integration works
The CommCare integration connects your Dench AI CRM directly to CommCare, so agents can read and act on your CommCare data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
6 actions are available for agents to invoke on your behalf. Every call runs through CommCare's own authorization, scoped to the account you connect.
Set up CommCare in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find CommCare and click Connect — you'll authorize access through CommCare's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use CommCare in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the CommCare integration work with Dench?
The Dench CommCare integration connects your AI CRM to CommCare, so AI agents can work with your CommCare data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with CommCare via Dench?
The CommCare integration currently exposes 6 actions, including Create Lookup Table, Create Web User Invitation, List Reports, Single Sign On, Submit Form ODK Compatible, and Submit Form to Application. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect CommCare to Dench?
No. You connect CommCare from your Dench workspace using CommCare's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the CommCare integration secure?
Connections are authorized through CommCare's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the CommCare connection from your workspace settings at any time.