Archive Users
Tool to archive one or more users by their unique IDs. Use when you need to deactivate users without deleting their records.
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Integrate Connecteam
with your AI CRM
Connecteam is a comprehensive workforce management platform designed to streamline operations, enhance communication, and improve HR processes for deskless teams.
Explore Triggers and Actions
Create Daily Note
Create a daily note for qualified users or groups.
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Create Jobs
Create parent jobs or add sub-jobs beneath existing parent jobs.
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Create Shifts
Create shifts without notifications by default. Setting notifyUsers to true can immediately send irreversible push notifications to users assigned to published shifts.
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Create Time Activities
Create shifts or breaks, optionally splitting existing shifts around breaks. Shifts and breaks sent in the same call are processed in parallel, so to split a shift on a break, create the shift in a separate call before adding breaks.
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Create Users
Tool to create multiple users in Connecteam. Use when you need to add several staff or admin accounts at once.
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Delete Geofence
Delete one geofence and automatically verify its absence. Connecteam also returns 200 with empty data for a missing fence ID, so this action performs a follow-up read before reporting verified deletion.
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Delete Job
Delete a standalone job by ID.
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Delete Shift
Delete one shift from a scheduler. Irreversible. If the shift repeats, ALL instances are deleted; deleting a single occurrence is not supported via the API. notifyUsers defaults to true and may notify assigned users when deleting a published shift.
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Delete Time Activity
Delete one shift or manual-break activity from a time clock.
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Generate Upload URL
Tool to generate a pre-signed URL for uploading a file. Use when you need a secure, time-limited URL prior to file upload.
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Get Chat
Retrieve a page of chat conversations, including team chats and channels. Use after confirming the Communications hub is on the Expert plan.
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Get Custom Field Categories
Tool to retrieve all custom field categories. Use when you need to list or filter custom field categories in your Connecteam account.
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Get Custom Fields
Retrieve custom fields associated with the account, with options to filter, sort, and page through results.
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Get Form Submissions
Retrieve submissions for a form, optionally filtered by user or submit time.
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Get Forms
Tool to retrieve all form definitions from Connecteam. Use when you need to list all existing forms after enabling the Forms API.
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Get Geofences
List all geofences configured for a time clock.
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Get Jobs
Tool to retrieve a list of job objects relevant to a specific instance ID. Use after confirming scheduler or time clock instance ID when you need to filter and page through jobs.
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Get Pay Rates
Retrieve effective user pay rates over a required date range.
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Get Performance Indicators
Tool to retrieve the list of performance metric indicators. Use when you need to list available performance indicators for data analysis. Examples: "List performance metrics".
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Get Policy Balances
Retrieve a page of user balances for a time-off policy type.
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Get Policy Types
Tool to retrieve available time-off policy types. Use before filtering or creating time-off requests by policyTypeId.
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Get Publishers
Retrieve a page of custom publishers associated with the account.
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Get Schedulers
Tool to retrieve a list of job schedulers associated with the account. Use after authentication when you need to enumerate all schedulers.
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Get Shifts
List shifts in a scheduler for a required Unix-time window.
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Get Smart Groups
Tool to retrieve all smart groups associated with the account. Use when you need to list all smart groups after authenticating with a valid API key.
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Get Task Boards
Tool to retrieve all task boards. Use after authenticating with a valid API key to list available task boards.
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Get Time Activities
Retrieve shifts, manual breaks, and time off grouped by user.
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Get Time Off Requests
Retrieve time-off requests overlapping a required date range.
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Get Timesheet Totals
Retrieve payroll-oriented total hours for one time clock. This report excludes approved paid time off and manual breaks. Use Get Time Activities when those records are needed.
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Get Users
Retrieve and filter a page of users associated with the account.
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List Me
Tool to retrieve account information including company name and company ID. Use when you need to get details about the authenticated account.
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Update Job
Update a standalone job or sub-job by ID. Updating a parent job that has nested sub-jobs is not supported; update its sub-jobs individually. Pass the job's existing color to preserve it, because omitting color may reset it to the provider default.
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Update Shifts
Update shifts; notifyUsers defaults true and may notify users for published shifts.
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Update Users
Update up to 25 users, identifying every item by user ID or phone number.
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How the Connecteam integration works
The Connecteam integration connects your Dench AI CRM directly to Connecteam, so agents can read and act on your Connecteam data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
35 actions are available for agents to invoke on your behalf. Every call runs through Connecteam's own authorization, scoped to the account you connect.
Set up Connecteam in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Connecteam and click Connect — you'll authorize access through Connecteam's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Connecteam in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Connecteam integration work with Dench?
The Dench Connecteam integration connects your AI CRM to Connecteam, so AI agents can work with your Connecteam data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Connecteam via Dench?
The Connecteam integration currently exposes 35 actions, including Archive Users, Create Daily Note, Create Jobs, Create Shifts, Create Time Activities, and Create Users. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Connecteam to Dench?
No. You connect Connecteam from your Dench workspace using Connecteam's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Connecteam integration secure?
Connections are authorized through Connecteam's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Connecteam connection from your workspace settings at any time.