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Integrate Contentful with your AI CRM

Contentful is a headless CMS allowing developers to create, manage, and distribute content across multiple channels and devices with an API-first approach

Explore Triggers and Actions

Activate Content Type

Activates (publishes) a content type in Contentful. Use this to make a content type available for creating entries. Requires the current version number for optimistic locking.

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Archive Asset

Tool to archive an asset in Contentful. Use when you need to archive an asset to remove it from active use without deleting it permanently.

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Archive Entry

Tool to archive an entry in Contentful. Use when you need to move an entry to archived status. The entry must not be currently published, and you may need to provide the X-Contentful-Version header matching the entry's current version.

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Archive Release

Tool to archive a release in Contentful. Use when you need to lock a release to prevent modifications. An archived release cannot be edited until unarchived. Requires the current version number for optimistic locking.

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Create App Access Grant

Creates an app definition access grant for a specific organization or all organizations. The request accepts the marketplace end-user license agreement, terms of service, and privacy policy.

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Create App Definition Action

Tool to create an action for a Contentful app definition. Use when you need to define actions that your app can perform, such as endpoint invocations or function calls.

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Create App Signing Key

Tool to generate an app signing key for a Contentful app definition. Use when you need to create cryptographic keys for app authentication. Either provide generate=true to let Contentful create a key pair (returns private key), or provide a pre-generated public key in JWK format.

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Create Asset

Creates a new asset in a Contentful space environment using a file URL for each locale. After creation, the asset must be processed before it's available, and may need to be published to make it publicly accessible.

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Create Content Type

Tool to create a new content type in a Contentful environment. Use when you need to define a new content structure with custom fields. Content types define the schema for entries.

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Create Delivery API Key

Tool to create a new Delivery API key for a Contentful space. Use when you need to generate new API credentials for accessing content delivery. The created key provides access to specified environments within the space.

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Create Entry

Tool to create a new entry in a Contentful space environment. Use when you need to add new content entries. Requires specifying the content type ID via X-Contentful-Content-Type header, and providing fields organized by locale.

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Create Entry Comment

Tool to create a comment on an entry in Contentful. Use when you need to add a comment to a specific entry. Returns the created comment with status 'active' by default.

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Create Entry Task

Tool to create a task on a Contentful entry. Use when you need to create workflow tasks for collaboration on entries. Tasks can be assigned to users and are used for managing content review and approval workflows.

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Create Environment

Tool to create a new environment within a Contentful space. Use when you need to set up a new environment for content management, such as staging or production. Optionally clone from an existing source environment.

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Create Extension

Tool to create a new UI extension within a Contentful space and environment. Use when you need to add custom field editors or sidebar widgets to enhance content editing capabilities.

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Create Locale

Tool to create a new locale in a Contentful space environment. Use when you need to add support for a new language or regional variation to your content. Locales enable multi-language content management by defining which languages are available for translation. Only one locale can be set as the default locale per environment.

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Create or Update Asset by ID

Create an asset at a selected ID or replace its complete representation.

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Create Organization Invitation

Create an invitation to an organization in Contentful (alpha feature). Use this to invite new users to join an organization with a specified role.

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Create Organizations App Definitions

Tool to create a new app definition in a Contentful organization. Use when you need to register a new app that can be installed into space environments.

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Create Organizations Security Contacts

Creates a security contact for a specific organization. Use when you need to add an email address to receive security notifications for the organization.

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Create Organizations Taxonomy Concept Schemes

Tool to create a new taxonomy concept scheme in an organization. Use when you need to establish a new taxonomy structure or classification system for organizing content.

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Create Organizations Taxonomy Concepts

Tool to create a new taxonomy concept in a Contentful organization. Use when you need to add a concept for classifying and organizing content within an organization's taxonomy.

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Create Release

Tool to create a new release in Contentful. Use when you need to group entries and assets into a release for coordinated publishing or tracking. Requires at least one entity to be specified.

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Create Scheduled Action

Tool to create a scheduled action for publishing or unpublishing entries/assets in Contentful. Use when you need to schedule an automatic publish or unpublish operation at a specific future time.

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Create Space

Creates a new space in Contentful. A space is a container for all content types, entries, and assets. Use this action when you need to set up a new workspace for content management. Each space is isolated and has its own API keys and environments.

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Create Webhook

Creates a webhook in a Contentful space to receive notifications about matching events, such as entry creation, publishing, or asset updates. The webhook can include a transformation that specifies the request method.

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Delete App Definition Details

Tool to delete app definition details for an organization in Contentful. Use when you need to remove app definition details from an organization.

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Delete App Definition Signing Secret

Tool to remove the current app signing secret from an app definition. Use when you need to delete an existing signing secret for security or rotation purposes.

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Delete App Event Subscription

Deletes an app event subscription from a Contentful organization. Use this when you need to remove event subscriptions from an app definition.

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Delete App Key

Tool to delete an app key from an app definition in a Contentful organization. Use when you need to permanently remove an app key.

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Delete Asset

Deletes an asset by ID from a Contentful environment. Use this when you need to permanently remove an asset. Note: If Contentful rejects deletion for published or archived assets, you must unpublish first using the appropriate CMA endpoints.

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Delete Content Type

Deletes a content type by ID from a Contentful environment. Use this when you need to permanently remove a content type. Note: Content types must be unpublished before deletion if they are published, and must have no associated entries.

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Delete Delivery API Key

Tool to delete a single Delivery API key from a Contentful space. Use when you need to permanently remove an API key. This action is useful for revoking access credentials when they are no longer needed or have been compromised.

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Delete Entry

Deletes an entry by ID from a Contentful environment. Use this when you need to permanently remove an entry. Note: If Contentful rejects deletion for published or archived entries, you must unpublish or unarchive first using the appropriate CMA endpoints.

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Delete Environment

Deletes an environment by ID from a Contentful space. Use this when you need to permanently remove an environment. Note: You cannot delete the 'master' environment or an environment with active aliases.

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Delete Extension

Deletes an extension by ID from a Contentful environment. Use this when you need to permanently remove an extension.

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Delete Locale

Deletes a locale by ID from a Contentful environment. Use this when you need to permanently remove a locale. This action is irreversible — the locale cannot be recovered once removed. Note: You cannot delete the default locale for an environment.

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Delete Organization Security Contact

Deletes a security contact from a Contentful organization. Use this when you need to remove a security contact from an organization.

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Delete Release

Deletes a release by ID from a Contentful environment. Use this when you need to permanently remove a release.

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Delete Scheduled Action

Cancels a scheduled action by ID in Contentful. Use this when you need to cancel a scheduled publish, unpublish, or other scheduled operation.

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Delete Space Membership

Deletes a space membership by ID from a Contentful space. Use this when you need to remove a user's access to a space.

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Delete Spaces Upload

Deletes an upload by ID from a Contentful space. Use this when you need to permanently remove an upload. Note: This operation uses the upload.contentful.com base URL instead of the standard API URL.

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Delete Tag

Deletes a tag by ID from a Contentful environment. Use this when you need to permanently remove a tag.

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Delete Webhook

Deletes a webhook definition by ID from a Contentful space. Use this action when you need to permanently remove a webhook configuration. This action is irreversible — the webhook cannot be recovered once removed.

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Get All Assets

Retrieves all assets from a specific environment in a Contentful space. Use this to list and browse assets like images, videos, and documents. Supports pagination and ordering for large asset collections.

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Get All Space Roles

Lists roles defining user permissions and access levels in a Contentful space. Returns the API's first page of results with pagination metadata.

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Get App Action Details

Tool to read a specific app action from an app definition within an organization. Use when you need to retrieve details of a particular action defined for a Contentful app.

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Get App Bundle

Retrieves details of a specific app bundle by its ID. Use this to get information about an app bundle including its files, metadata, and associated app definition within a Contentful organization.

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Get App Definition

Tool to retrieve details of a specific app definition by its ID. Use when you need information about an app definition in an organization.

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Get App Definition Actions

Tool to get all actions of an app definition within an organization. Use when you need to retrieve the list of actions defined for a specific Contentful app.

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Get App Definition App Bundles

Tool to get all app bundles for a specific app definition within an organization. Use when you need to list all uploaded bundles for a Contentful app.

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Get App Definition Functions

Tool to get all functions of an app definition within an organization. Use when you need to retrieve the list of functions defined for a specific Contentful app.

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Get App Definition Keys

Lists app keys for a specific app definition in a Contentful organization. Returns one page of cryptographic keys for app authentication.

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Get App Definition Signing Secret

Tool to retrieve the current app signing secret for an app definition. Use when you need to verify the existence or view the last 4 characters of a signing secret. Note: Full secret is only available at creation time.

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Get App Event Subscription

Tool to retrieve details of an app event subscription by organization and app definition ID. Use when you need to check the configuration of event subscriptions for an app.

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Get App Installation Functions

Retrieves functions for an app installation in a Contentful space and environment. An HTTP 404 is returned as an empty functions list.

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Get Asset

Tool to retrieve a single asset from a Contentful environment by its ID. Use when you need to get details about a specific asset including its file information, metadata, and publication status.

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Get Authenticated User

Tool to retrieve information about the currently authenticated user. Use when you need to get details about the user making the API calls, such as their profile information, email, or account status.

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Get Content Type Snapshot

Tool to retrieve a snapshot of a content type by snapshot ID. Use when you need to view the state of a content type at a specific point in time. Snapshots are only available for content types in the master environment.

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Get Content Type Snapshots

Retrieves a page of snapshots for a content type in a Contentful environment. Use pagination to retrieve its snapshot history.

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Get Content Types

Retrieves a page of content types in a Contentful environment, including their structures and fields. Use pagination to retrieve the full collection.

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Get Delivery API Keys

Lists a page of Delivery API keys for a Contentful space, with optional pagination. Returns key details including names and access tokens, and policies and associated environments when available.

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Get Editor Interface

Tool to retrieve the editor interface configuration for a content type. Use when you need to see how fields are configured in the Contentful UI. The editor interface is automatically created when a content type is first activated.

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Get Entry

Tool to retrieve a single entry from a Contentful space environment by its ID. Use this action when you need to get details about a specific entry including its content, metadata, and publication status. Returns all localized and unpublished content from the Content Management API.

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Get Entry Comment

Tool to retrieve a specific comment from an entry in Contentful. Use when you need to get details of a comment including its body, status, author, and metadata.

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Get Entry References

Tool to retrieve references to a specific entry in Contentful. Use when you need to find all entries that reference a particular entry. The include parameter controls how many levels of nested references are returned.

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Get Entry Snapshots

Lists snapshots of an entry in Contentful for reviewing its history. Supports pagination.

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Get Environment

Tool to retrieve details of a specific environment by its ID within a space. Use when you need information about a single environment in Contentful.

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Get Organization

Retrieves details of a specific organization by its ID. Use this when you need to get information about an organization that an admin or owner has access to.

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Get Organization Access Grant

Retrieves the access grant status for a specific organization. Use this to verify whether the authenticated user has access to a specific organization.

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Get Organization App Actions Categories

Retrieves app action categories for a Contentful organization. Use this to discover available app action categories and their parameters.

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Get Organization Enablements

Retrieves feature enablements for a specific organization in Contentful. Use this to check which AI and vectorization features are enabled for the organization.

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Get Organization Invitation

Retrieves a single invitation for an organization (alpha). Use this to get details about a specific invitation including invitee information and status. Note: This endpoint is in alpha state and may be subject to breaking changes.

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Get Organization Periodic Usages

Tool to get organization periodic usage statistics. Use when you need to retrieve API usage metrics for an organization during a specific time period, with optional filtering by metric type and date range.

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Get Organization Roles

Lists space roles in a Contentful organization, including roles that define permissions and access levels within its spaces. Returns one page of roles.

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Get Organization Security Contacts

Retrieves security contacts for a specific organization that an admin or owner has access to. Use this to get the list of security contacts configured for an organization.

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Get Organizations

Lists a page of Contentful organizations available to the authenticated account, with limit and skip pagination.

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Get Organizations AI Providers

Retrieves all AI providers configured for an organization in Contentful. Use this to list AI service providers (OpenAI, AWS Bedrock, Google Gemini, etc.) that have been configured for the organization.

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Get Organizations App Definitions

Retrieves all app definitions for a specific organization. Use when you need to list or discover apps owned by an organization.

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Get Organizations App Definitions Access Grants

Lists a page of access grants for an app definition within an organization, with limit and skip pagination. Returned grant items contain system metadata.

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Get Organizations Space Enablements

Retrieves all space enablements for a specific organization. Use when you need to check which features are enabled for spaces within an organization.

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Get Organizations Space Periodic Usages

Tool to retrieve space periodic usage data for an organization. Use this when you need to analyze usage metrics, monitor API consumption, or track resource utilization over time.

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Get Organizations Taxonomy Concept Schemes

Lists taxonomy concept schemes for an organization, with limit and skip pagination. Use this to discover the organization's concept schemes and taxonomy structure.

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Get Organizations Taxonomy Concept Schemes Total

Retrieves the total count of taxonomy concept schemes for a specific organization. Use this when you need to get the number of concept schemes configured for an organization's taxonomy.

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Get Organizations Taxonomy Concepts

Lists taxonomy concepts for an organization in Contentful, with limit and skip pagination. Use this to discover concepts for classifying and organizing content.

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Get Organizations Taxonomy Concepts Total

Retrieves the total count of taxonomy concepts for a specific organization. Use this when you need to get the number of concepts configured for an organization's taxonomy.

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Get Release

Tool to get a single release by ID from Contentful. Use when you need to retrieve details about a specific release including its entities, metadata, and archive status.

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Get space

Retrieves space-level metadata for a specific Contentful space by ID, including its name and system fields. The returned system version can be used when updating the space.

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Get Space Environment Locales

Lists locales in a Contentful space environment, including their codes, names, default status and fallback configurations. Returns the API's first page of results with pagination metadata.

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Get Space Environments

Lists environments in a Contentful space, including the master environment. Returns the API's first page of results with pagination metadata.

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Get Space Memberships

Tool to get all space memberships in a Contentful space. Use when you need to list all users who have access to a space and their assigned roles. Returns paginated results with membership details including admin status and role assignments.

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Get Taxonomy Concept Ancestors

Retrieves the list of ancestor concepts for a specific taxonomy concept. Use this when you need to understand the hierarchical lineage of a concept in the taxonomy structure.

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Get Taxonomy Concept Scheme

Tool to retrieve a specific taxonomy concept scheme from an organization. Use when you need to get detailed information about a taxonomy concept scheme including its concepts, labels, and definitions.

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Get Webhook

Retrieves a single webhook definition from a Contentful space, including its URL, subscribed topics, headers, and supported filter details. Returned filter details omit condition values.

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Get Webhook Calls

Tool to retrieve an overview of recent webhook calls for a specific webhook in Contentful. Use this action when you need to inspect webhook call history, debug webhook issues, or monitor webhook performance and reliability. The response includes request/response details, timestamps, status codes, and any errors that occurred.

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Get Webhook Health

Retrieves health status and call statistics for a specific webhook in Contentful. Use this action when you need to monitor webhook performance, check success rates, or troubleshoot webhook delivery issues.

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List App Installations

Lists app installations in a specific Contentful environment. Returns the API's first page of results with pagination metadata.

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List Entries

Lists and searches entries in a Contentful space environment. Supports pagination, sorting, field selection, full-text search, and filtering by content type.

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List Environments

Lists all environments of a space in Contentful, including the master environment and any custom environments. Use this action when you need to discover available environments within a space for content management operations. Supports pagination for spaces with many environments.

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List Space Webhooks

Retrieves a page of webhook definitions configured for a Contentful space, including pagination metadata. Use it to inspect webhook configurations and subscriptions.

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List spaces

Lists all spaces that the authenticated user has access to in Contentful. This is a fundamental operation needed before performing any other content management actions since most operations require a space ID. To paginate, increment `skip` by `limit` across successive calls; stop when the returned count is less than `limit`.

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Process Asset

Tool to process an asset file in Contentful for a specific locale. Use this action when you need to trigger asset processing after uploading a file. Processing downloads the file from the provided URL, validates it, and makes it available through Contentful's CDN. After processing completes, the asset can be published to make it publicly accessible.

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Publish Asset

Tool to publish an asset in Contentful, making it available via the Content Delivery API. Use when you need to make an asset publicly accessible or move it from draft to published status. The asset must not be archived and should be fully processed before publishing. Publishing increments the asset version and sets publication metadata.

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Publish Entry

Tool to publish an entry in Contentful, making it available via the Content Delivery API. Use when you need to make an entry publicly accessible or move it from draft to published status. The entry must not be archived and should have all required fields completed. Publishing increments the entry version.

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Query Asset Collection

Tool to retrieve multiple assets with pagination and filtering via GraphQL API. Use when you need to query assets from Contentful with advanced filtering, sorting, and locale selection. Supports preview mode and fallback locale options.

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Query GraphQL Content Type Collection

Queries Contentful's GraphQL Content API using a supplied query and optional variables, for a space and optionally an environment. It can retrieve content-type collections with filtering, sorting, pagination, or preview mode.

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Unarchive Entry

Tool to unarchive an entry in Contentful, restoring it to active status. Use when you need to restore an archived entry to make it available for editing and publishing. The entry must be currently archived. You may need to provide the X-Contentful-Version header matching the entry's current version.

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Unpublish Content Type

Unpublishes a content type in a Contentful space and environment, taking it offline from the Content Delivery API while retaining it for further modification. Requires the content type's current version for optimistic locking.

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Unpublish Entry

Remove an entry's published state while retaining it as an editable draft. The entry is removed from the Content Delivery API, and so from the live site, immediately; it remains in the Content Management API as a draft.

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Update App Definition

Tool to update an app definition by ID in a Contentful organization. Use when you need to modify an app's name, source URL, locations, or parameters.

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Update App Definition Action

Updates an action for a Contentful app definition, supplying its name, type, category, and URL together.

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Update App Definition Details

Sends an empty-body request to create or update details for a Contentful app definition.

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Update App Definition Signing Secret

Tool to create or overwrite the app signing secret for an app definition. Use when you need to set up webhook signature verification or rotate an existing secret. Note: This operation overwrites any existing signing secret.

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Update App Event Subscription

Tool to update or create an app event subscription in a Contentful organization. Use when you need to configure event subscriptions for an app definition to receive webhooks.

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Update Content Type

Updates an existing content type in a Contentful environment. Use when you need to modify a content type's name, description, display field, or field definitions. Requires the current version number for optimistic locking. The API does not merge partial updates - you must provide the complete content type definition including all existing fields.

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Update Editor Interface

Tool to update the editor interface configuration for a content type. Use when you need to customize how fields are displayed and edited in the Contentful UI. The version number is required to prevent conflicts when multiple users update the same editor interface.

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Update Entry

Creates or updates an entry with a specific ID in a Contentful space environment. Requires a content type ID, a version number, and field values organized by locale.

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Update Locale

Updates an existing locale in a Contentful environment. Use this action when you need to modify locale properties such as name, code, fallback settings, or API availability flags. Requires the current version number for optimistic locking to prevent concurrent modifications.

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Update Organization Enablements

Updates an organization's AI action and vectorization feature enablements in Contentful. All three settings must be supplied together, along with the current version for optimistic locking.

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Update Organization Security Contact

Updates an organization security contact that an admin or owner has access to. Use this to change the email address of a security contact.

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Update Organizations Taxonomy Concept Schemes

Tool to create or update a taxonomy concept scheme with a user-defined ID in an organization. Use when you need to create a new classification scheme or update an existing one with localized labels and definitions.

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Update Organizations Taxonomy Concepts

Tool to create or update a taxonomy concept with a user-defined ID in a Contentful organization. Use when you need to create a concept with a specific ID or update an existing concept's properties.

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Update space

Updates the name of a specific space. Notes: - The version number is required to ensure you're updating the latest version of the space. - You can get the current version from the sys.version field when fetching space details. - Only the name of the space can be updated.

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Update Tag

Creates or updates a tag in a Contentful environment. Use this when you need to modify an existing tag's name or create a new one.

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Update Webhook

Updates an existing webhook definition in a Contentful space. Use this action when you need to modify webhook configuration such as the target URL, event topics, custom headers, filters, or authentication settings. Contentful uses optimistic locking via the version parameter or X-Contentful-Version header to prevent concurrent modification conflicts.

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Validate Bulk Action

Tool to validate a bulk action before executing it. Use when you need to check if multiple entries or assets can be published in bulk without actually publishing them. This helps identify potential issues before attempting the actual bulk operation.

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How the Contentful integration works

The Contentful integration connects your Dench AI CRM directly to Contentful, so agents can read and act on your Contentful data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

126 actions are available for agents to invoke on your behalf. Every call runs through Contentful's own authorization, scoped to the account you connect.

Set up Contentful in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Contentful and click Connect — you'll authorize access through Contentful's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Contentful in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Contentful integration work with Dench?

The Dench Contentful integration connects your AI CRM to Contentful, so AI agents can work with your Contentful data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Contentful via Dench?

The Contentful integration currently exposes 126 actions, including Activate Content Type, Archive Asset, Archive Entry, Archive Release, Create App Access Grant, and Create App Definition Action. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Contentful to Dench?

No. You connect Contentful from your Dench workspace using Contentful's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Contentful integration secure?

Connections are authorized through Contentful's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Contentful connection from your workspace settings at any time.

Contentful | Dench AI CRM