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Integrate Deepgram with your AI CRM

Deepgram provides AI-powered speech recognition and understanding services, offering APIs for real-time and pre-recorded audio transcription, text-to-speech, and audio intelligence.

Explore Triggers and Actions

Get Model by ID

Retrieve metadata for a specific Deepgram model by its UUID. Returns detailed model information including name, architecture, supported languages, version, and capabilities. Works for both STT (speech-to-text) and TTS (text-to-speech) models.

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Get Project Balance

Retrieve one balance for a Deepgram project in its native units.

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Get Project Billing Breakdown

Get a project's billing breakdown for an optional date range, preserving provider-reported amounts and units.

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Get Project Request

Retrieve one request log for a Deepgram project by ID.

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Get Project Usage Breakdown

Get project usage grouped by provider usage fields, preserving native units.

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Get Project Usage Summary

Retrieve aggregated project usage statistics, including speech durations, requests, channels, confidence and relevance, with usage breakdowns by model, accessor and tag. A 404 response is returned as an all-zero summary with an empty breakdown.

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Get Public Models

Retrieve metadata on all public Deepgram models (speech-to-text and text-to-speech). Returns comprehensive model information including supported languages, architectures, versions, and capabilities. Set include_outdated to True to include deprecated versions.

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List Deepgram Projects

List Deepgram projects accessible to the API key. Projects missing an ID or name are omitted from the returned list.

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List Project Balances

List all balances for a Deepgram project without converting their native amounts or units.

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List Project Billing Fields

Return the fields available for project billing breakdowns.

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List Project Purchases

List purchases for a Deepgram project without converting native values.

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List Project Requests

List request logs for a Deepgram project with date and page controls.

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List Project Scopes

Return a static list of Deepgram permission scope types and their descriptions. The list is the same for every supplied project ID.

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List Project Usage Fields

Return the fields available for project usage breakdowns.

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List Think Models

Tool to list available think models for AI agent processing and voice agent configuration. Use when you need to see which think models are available for voice agents.

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Text-to-Speech (REST)

Convert text to speech and return base64-encoded audio with its content type. Managed access uses Aura-2 Thalia English and accepts up to 1,000 characters without voice, version, language, speed or pitch overrides.

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Transcribe Pre-recorded Audio

Transcribe pre-recorded audio from a publicly accessible URL, returning the primary transcript in the first channel and alternative. Managed access is limited to Nova-3 English mono PCM WAV audio up to 60 seconds and 8 MiB, without paid add-ons; other options require a Deepgram account.

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How the Deepgram integration works

The Deepgram integration connects your Dench AI CRM directly to Deepgram, so agents can read and act on your Deepgram data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

17 actions are available for agents to invoke on your behalf. Every call runs through Deepgram's own authorization, scoped to the account you connect.

Set up Deepgram in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Deepgram and click Connect — you'll authorize access through Deepgram's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Deepgram in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Deepgram integration work with Dench?

The Dench Deepgram integration connects your AI CRM to Deepgram, so AI agents can work with your Deepgram data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Deepgram via Dench?

The Deepgram integration currently exposes 17 actions, including Get Model by ID, Get Project Balance, Get Project Billing Breakdown, Get Project Request, Get Project Usage Breakdown, and Get Project Usage Summary. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Deepgram to Dench?

No. You connect Deepgram from your Dench workspace using Deepgram's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Deepgram integration secure?

Connections are authorized through Deepgram's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Deepgram connection from your workspace settings at any time.

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