DeskTime logo

Integrate DeskTime with your AI CRM

DeskTime is an automatic time tracking software that helps teams and freelancers monitor productivity, manage projects, and analyze work habits.

Explore Triggers and Actions

Create Project with Optional Task

Tool to create a new project with an optional initial task. Use when you need to set up a new DeskTime project programmatically.

ActionTry it

Get Account Details

Retrieves company account configuration including work schedule and timezone settings. This action fetches company-level information such as company name, work hours (start/end times), work duration, working days configuration, time tracking hours, and timezone. No parameters are required. This is useful for understanding the company's work schedule configuration and timezone settings.

ActionTry it

Get All Company Employees

Tool to list all employees in the company, including their roles and statuses. Use after confirming valid credentials to fetch the organization’s roster.

ActionTry it

Get Employee

Tool to retrieve information about a single employee including user info, work settings, and tracking data for a specific date. Use when you need detailed information for one employee. Returns data for the currently logged-in user if no employee ID is specified.

ActionTry it

Get Employee Apps

Retrieves employee tracking data including tracked apps for a specific date. Returns data for the currently logged-in user if no employee ID is specified. Use this action to view detailed application usage and productivity data for an employee.

ActionTry it

Get Employee Basic Data

Retrieve an employee's basic information and daily tracking statistics from DeskTime. Returns employee profile data, work hours, productivity metrics, attendance status, and currently active project. Use this when you need employee time tracking data for a specific date (defaults to today). Note: For detailed project/app usage breakdowns, use the dedicated Get Employee Projects action.

ActionTry it

Get Employee Projects

Retrieves comprehensive employee project tracking data including project assignments, time tracking metrics, work hours, and productivity statistics for a specific employee and date. Returns detailed information about: - Employee profile (ID, name, email, group) - Time tracking metrics (online time, productive time, efficiency) - Work schedule (work start/end times, timezone) - Active project details (current project and task being worked on) - Projects list (all projects tracked on the specified date with durations) - Employee status indicators (online, arrived, left, late) Use this action when you need to: - View an employee's project assignments and tracking data - Check time spent on specific projects by an employee - Monitor employee productivity and work hours - Retrieve historical project tracking data for a specific date Both parameters are optional - defaults to current API-key user and today's date.

ActionTry it

Get Projects List

Tool to retrieve all active projects for the company, including related tasks. Use when you need projects overview after authentication.

ActionTry it

Ping DeskTime API

Tool to check the API's availability and confirm the service is operational. Use when you need to verify that the DeskTime API is reachable and responsive.

ActionTry it

Start Project Task

Starts time tracking for a specified project and optional task in DeskTime. This action begins recording time against the specified project. If a task name is provided, time is also tracked at the task level within that project. Both projects and tasks are created automatically if they don't already exist in the DeskTime account. Use this action when a user wants to: - Begin working on a project and track time - Start a specific task within a project - Switch time tracking to a different project or task Note: Only one project/task can be tracked at a time per user. Starting a new project automatically stops tracking on any previously active project.

ActionTry it

Stop Project Task

Tool to stop tracking time for a specified project and optional task. Use when you have finished work and need to record end time.

ActionTry it

How the DeskTime integration works

The DeskTime integration connects your Dench AI CRM directly to DeskTime, so agents can read and act on your DeskTime data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

11 actions are available for agents to invoke on your behalf. Every call runs through DeskTime's own authorization, scoped to the account you connect.

Set up DeskTime in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find DeskTime and click Connect — you'll authorize access through DeskTime's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use DeskTime in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the DeskTime integration work with Dench?

The Dench DeskTime integration connects your AI CRM to DeskTime, so AI agents can work with your DeskTime data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with DeskTime via Dench?

The DeskTime integration currently exposes 11 actions, including Create Project with Optional Task, Get Account Details, Get All Company Employees, Get Employee, Get Employee Apps, and Get Employee Basic Data. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect DeskTime to Dench?

No. You connect DeskTime from your Dench workspace using DeskTime's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the DeskTime integration secure?

Connections are authorized through DeskTime's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the DeskTime connection from your workspace settings at any time.