Detrack is a delivery management software that offers real-time vehicle tracking, electronic proof of delivery, and automated customer notifications.
Add a new collection job in Detrack. A collection is a pickup job where items are collected from a location. The Delivery Order (do) number must be unique per date. Include the country name in the address for better geocoding.
Tool to create multiple depot locations in one request. Use when you need to create several depots at once. Each depot requires at least a name and an address that can be geocoded. Include country name in addresses for accurate geocoding.
Tool to delete multiple depots in a single request. Use when you need to remove depots that are no longer needed.
Create a new depot in Detrack. A depot serves as a starting/ending point for delivery routes. Requires at least a name and an address that can be geocoded. The address should be complete and include the country name for accurate geocoding.
Tool to delete all collections in the account. Use when you need to purge every collection for a specific date after confirmation.
Tool to delete all deliveries for a specific date. Use when you need to purge deliveries in bulk before scheduling new ones.
Tool to delete one or more deliveries by date and D.O. number. Use after confirming delivery entries to avoid accidental data loss (max 100 items per call).
Tool to delete a job by DO number using query parameters. Use when you need to delete a specific job by its DO number. Returns success status indicating whether the job was found and deleted.
Edit one or more existing deliveries by date and D.O. number. Use this tool to update delivery details such as address, recipient, phone, instructions, or vehicle assignment. The delivery must already exist in Detrack (identified by date + D.O. number combination). Limitations: - Maximum 100 deliveries per request - Date and D.O. must match an existing delivery
Tool to retrieve a specific job by its DO (Delivery Order) number and date. Use when you need to fetch detailed information about a specific delivery or collection job. Returns comprehensive job details including status, tracking, items, and proof of delivery information.
Tool to retrieve a single job by DO number using query parameters. Use when you need to fetch detailed information about a specific delivery or collection job.
Tool to list all depot locations with pagination. Use when you need to retrieve depot information including addresses and coordinates. Supports pagination to handle large numbers of depots.
Tool to list jobs with pagination and filtering using Detrack API v2. Use when you need to retrieve jobs with filters by date, type, assign_to, status, DO number, or search query. Supports sorting and pagination for efficient data retrieval.
Tool to search for deliveries, collections, or vehicles. Use after defining search criteria to retrieve matching jobs.
Search jobs with advanced filters including date range, DO number, statuses, groups, vehicles, zones, and more. Use this to find specific jobs across multiple criteria using the v2 search API.
Update multiple depot locations in a single request. Use this to modify depot details such as address, contact information, or coordinates. Each depot is identified by its name or ID. This is more efficient than updating depots individually when you need to update multiple depots at once.
View all collection jobs scheduled for a specific date in Detrack. Returns collection details including delivery order number, pickup address, status, tracking link, and items. Use this to retrieve all collections for a particular day by providing a date in YYYY-MM-DD format.
Tool to view all deliveries for a specific date. Use when you need to retrieve all delivery jobs on a given date.
Retrieve all vehicles registered in your Detrack account. Returns complete fleet information including real-time location, speed, connection status, and vehicle details. Use this to get an overview of your entire fleet or check which vehicles are currently active.
The Detrack integration connects your Dench AI CRM directly to Detrack, so agents can read and act on your Detrack data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
19 actions are available for agents to invoke on your behalf. Every call runs through Detrack's own authorization, scoped to the account you connect.
Sign in to your Dench workspace and open Integrations.
Find Detrack and click Connect — you'll authorize access through Detrack's own sign-in flow. No API keys or code required.
Ask an agent to use Detrack in chat, or call it from an automation.
Manage or disconnect the connection any time from workspace settings.
The Dench Detrack integration connects your AI CRM to Detrack, so AI agents can work with your Detrack data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
The Detrack integration currently exposes 19 actions, including Add Collection, Bulk Create Depots, Bulk Delete Depots, Create Depot, Delete All Collections, and Delete All Deliveries. Agents invoke them on your behalf from chat or from automations.
No. You connect Detrack from your Dench workspace using Detrack's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Connections are authorized through Detrack's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Detrack connection from your workspace settings at any time.