Dynamics 365 from Microsoft combines CRM, ERP, and productivity apps to streamline sales, marketing, customer service, and operations in one integrated platform
Associate an existing contact with an existing account in Dynamics 365. Sets the contact's parent customer to this account through the contact_customer_accounts relationship, replacing any previous parent customer. Does not create an account or contact. Dataverse enforces security-role privileges. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/associate-disassociate-entities-using-web-api#add-a-record-to-a-collection
Assign a security role to a system user in the connected Dataverse environment. Security-sensitive: requires administrator privileges and changes the user's effective permissions. Both records must exist in the same environment. Avoid changing the executing user's roles or assigning roles outside trusted fixtures. This adds a role association; it does not replace the user's other roles. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/associate-disassociate-entities-using-web-api#add-a-record-to-a-collection
Sets an existing contact's parent account, replacing any current parent customer. Both records must exist in the connected Dynamics 365 environment.
Clear an existing account's description to null without deleting the account. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/update-delete-entities-using-web-api#delete-a-single-property-value
Creates a new account entity record in Dynamics CRM using the Web API.
Create a text or attachment note, optionally linked to a supported record.
Create a Dataverse appointment from writable logical column values and return the created row. Required columns and privileges depend on the environment; consult the linked table reference. Supply subject, scheduledstart, and scheduledend in ISO 8601 format. Attendee activity-party bindings may trigger calendar side effects. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/appointment?view=dataverse-latest
Creates a new case (incident) in Dynamics CRM using the Web API. Provider errors may be returned in the response message with an empty case ID.
Creates a new contact entity record in Dynamics CRM using the Web API.
Create and store a draft email activity without sending it.
Creates a new invoice entity record in Dynamics CRM using the Web API.
Create a Dataverse invoice line item from writable logical column values and return the created row. Required columns and privileges depend on the environment; consult the linked table reference. Supply invoiceid@odata.bind and either productid@odata.bind with uomid@odata.bind or a write-in product with isproductoverridden=true and productdescription. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/invoicedetail
Creates a new lead entity record in Dynamics CRM using the Web API.
Creates a new opportunity entity record in Dynamics CRM using the Web API. Some CRM configurations enforce `estimatedclosedate` and a transaction currency at the server level even though they are schema-optional; omitting them may cause the request to be rejected.
Create a Dataverse opportunity line item from writable logical column values and return the created row. Required columns and privileges depend on the environment; consult the linked table reference. Supply opportunityid@odata.bind and either productid@odata.bind with uomid@odata.bind or a write-in product with isproductoverridden=true and productdescription. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/opportunityproduct
Record a CRM phone-call activity; this does not place a telephone call.
Create a Dataverse price list from writable logical column values and return the created row. Required columns and privileges depend on the environment; consult the linked table reference. Supply name and transactioncurrencyid@odata.bind. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/pricelevel
Create a Dataverse catalog product and return its selected representation.
Add an existing product and unit to an existing Dynamics price list.
Create a Dataverse quote from writable logical column values and return the created row. Required columns and privileges depend on the environment; consult the linked table reference. Include name and customerid_account@odata.bind or customerid_contact@odata.bind as required by the environment. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/quote
Create a Dataverse quote line item from writable logical column values and return the created row. Required columns and privileges depend on the environment; consult the linked table reference. Supply quoteid@odata.bind and either productid@odata.bind with uomid@odata.bind or a write-in product with isproductoverridden=true and productdescription. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/quotedetail
Creates a new sales order entity record in Dynamics CRM using the Web API.
Create a Dataverse sales order line item from writable logical column values and return the created row. Required columns and privileges depend on the environment; consult the linked table reference. Supply salesorderid@odata.bind and either productid@odata.bind with uomid@odata.bind or a write-in product with isproductoverridden=true and productdescription. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/salesorderdetail
Create a Dataverse social activity and return its stored representation.
Create a Dataverse system user from writable logical column values and return the created row. Required columns and privileges depend on the environment; consult the linked table reference. Creates a Dataverse user row, not a Microsoft Entra identity or license. Provisioning requires an existing permitted Entra principal or application and suitable administrator privileges. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/systemuser?view=dataverse-latest
Create a Dataverse task activity and return its selected representation.
Create a Dataverse transaction currency from writable logical column values and return the created row. Required columns and privileges depend on the environment; consult the linked table reference. Supply currencyname, isocurrencycode, currencysymbol, currencyprecision, and exchangerate. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/transactioncurrency?view=dataverse-latest
Delete a Dataverse account by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/account?view=dataverse-latest
Delete a Dataverse appointment by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/appointment?view=dataverse-latest
Delete a Dataverse case by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/incident
Delete a Dataverse contact by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/contact?view=dataverse-latest
Delete a Dataverse email activity by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/email?view=dataverse-latest
Delete a Dataverse invoice by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/invoice
Delete a Dataverse invoice line item by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/invoicedetail
Delete a Dataverse lead by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/lead
Delete a Dataverse note by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/annotation?view=dataverse-latest
Delete a Dataverse opportunity by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/opportunity
Delete a Dataverse opportunity line item by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/opportunityproduct
Delete a Dataverse price list by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/pricelevel
Delete a Dataverse product by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/product
Delete a Dataverse quote by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/quote
Delete a Dataverse quote line item by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/quotedetail
Delete a Dataverse sales order by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/salesorder
Delete a Dataverse sales order line item by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/salesorderdetail
Request deletion of a Dataverse system user by GUID. The provider may soft-delete the user first, removing roles and team memberships while retaining the row. Regular users must first be deleted from Microsoft Entra ID; permanent deletion requires the provider's further prerequisites. Never delete the executing user. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/systemuser?view=dataverse-latest Deletion prerequisites: https://learn.microsoft.com/en-us/power-platform/admin/delete-users
Delete a Dataverse task by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/task?view=dataverse-latest
Delete a Dataverse transaction currency by GUID. This is destructive and may cascade to related rows. Business-state, dependency, and security-role restrictions are enforced by Dataverse. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/transactioncurrency?view=dataverse-latest
Remove a contact's parent account relationship without deleting either record. Uses DELETE on the parentcustomerid_account single-valued navigation property's $ref. Dataverse security roles determine access to the contact. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/associate-disassociate-entities-using-web-api#other-methods
Retrieve a Dynamics CRM invoice by ID, returning selected invoice details such as its number, dates, billing and shipping addresses, amounts and status.
Dynamicscrm get a lead
Retrieve one page of Dynamics CRM leads with optional OData query options. A provider continuation link may be returned; results are limited to the tool's defined lead fields.
Execute a Dataverse multipart batch, optionally containing atomic change sets. May create, update or delete records. Returns raw multipart data and per-part statuses, not an assertion that every operation succeeded. A failed change set rolls back its operations. Outer HTTP 200 can contain individual failures. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/execute-batch-operations-using-web-api
Retrieve a Dataverse account by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/account?view=dataverse-latest
Retrieve one page of Dynamics 365 invoices with optional OData query options. Results are mapped to a limited set of invoice fields, and a provider continuation link may be returned.
Retrieve a Dataverse appointment by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/appointment?view=dataverse-latest
Retrieve one Dataverse attribute definition by its metadata IDs.
Return the connected Dataverse caller's identity IDs.
Retrieve a Dataverse case by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/incident
Retrieve a Dataverse contact by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/contact?view=dataverse-latest
Retrieve a Dataverse email activity by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/email?view=dataverse-latest
Retrieve a Dataverse invoice line item by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/invoicedetail
Retrieve a Dataverse note by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/annotation?view=dataverse-latest
Retrieve a Dataverse opportunity by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/opportunity
Retrieve a Dataverse opportunity line item by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/opportunityproduct
Retrieve a Dataverse price list by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/pricelevel
Retrieve a Dataverse product by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/product
Retrieve a Dataverse quote by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/quote
Retrieve a Dataverse quote line item by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/quotedetail
Retrieve a Dataverse sales order by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/salesorder
Retrieve a Dataverse sales order line item by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/salesorderdetail
Retrieve a Dataverse system user by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/systemuser?view=dataverse-latest
Retrieve a Dataverse task by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/task?view=dataverse-latest
Retrieve a Dataverse transaction currency by its GUID, optionally selecting columns and expanding relationships. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/transactioncurrency?view=dataverse-latest
List one page of Dataverse appointments. Supports OData filters, column projection, sorting, expansion, and provider continuation links. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/appointment?view=dataverse-latest
Discover Dataverse table definitions and return caller-selected metadata.
List available Dataverse entity sets and their resource URLs, not table rows. Use this service document to discover the exact entity set name before addressing a table; do not infer it from the table's logical collection name.
List one page of Dataverse invoice line items. Supports OData filters, column projection, sorting, expansion, and provider continuation links. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/invoicedetail
List one page of Dataverse notes. Supports OData filters, column projection, sorting, expansion, and provider continuation links. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/annotation?view=dataverse-latest
List one page of Dataverse opportunity line items. Supports OData filters, column projection, sorting, expansion, and provider continuation links. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/opportunityproduct
List one page of Dataverse price lists. Supports OData filters, column projection, sorting, expansion, and provider continuation links. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/pricelevel
List one page of Dataverse products. Supports OData filters, column projection, sorting, expansion, and provider continuation links. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/product
List one page of Dataverse quote line items. Supports OData filters, column projection, sorting, expansion, and provider continuation links. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/quotedetail
List one page of Dataverse quotes. Supports OData filters, column projection, sorting, expansion, and provider continuation links. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/quote
List one page of Dataverse sales orders. Supports OData filters, column projection, sorting, expansion, and provider continuation links. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/salesorder
List one page of Dataverse system users. Supports OData filters, column projection, sorting, expansion, and provider continuation links. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/systemuser?view=dataverse-latest
List one page of Dataverse transaction currencies. Supports OData filters, column projection, sorting, expansion, and provider continuation links. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/transactioncurrency?view=dataverse-latest
List or filter Dynamics accounts with projection, ordering, and bounded results. Optionally include the matching count, expand related resources, or aggregate and group records. Returns an OData next link when another page is available.
List, filter, expand, or aggregate Dynamics campaigns. Use this action to select campaign fields, order and bound results, include related records, request a matching count, or group and aggregate campaign data with OData. Results include an OData next link when another page is available.
Return one bounded page of cases; pass next_link back to fetch the next page.
List or filter Dynamics contacts with selected fields and ordering. Optionally include the matching count, expand related resources, or aggregate and group records. Results are bounded and include an OData next link when another page is available.
Return one bounded page of email activities; pass next_link back to fetch the next page.
Query contacts, incidents, phone calls, activity pointers, opportunities, or sales order details and return one page with its next link. Use the skip token from the link to request another page.
Return one bounded page of opportunities; pass next_link back to fetch the next page.
Return one bounded page of phone-call activities; pass next_link back to fetch the next page.
Return one bounded page of social activities; pass next_link back to fetch the next page.
Return one bounded page of tasks; pass next_link back to fetch the next page.
Remove an existing contact from an account without deleting either record. Deletes the contact_customer_accounts collection member's $ref, clearing the contact's parent account relationship. Dataverse enforces security-role privileges. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/associate-disassociate-entities-using-web-api#remove-a-record-from-a-collection
Resolve an active case by creating its incident-resolution activity.
Update only the supplied writable columns of an existing Dataverse account and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/account?view=dataverse-latest
Updates only the name of an existing Dynamics 365 account.
Update only the supplied writable columns of an existing Dataverse appointment and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/appointment?view=dataverse-latest
Updates a case (incident) in Dynamics CRM using the Web API. Priority and status default to 1 and are sent even when omitted; empty title and description are omitted.
Update only the supplied writable columns of an existing Dataverse contact and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/contact?view=dataverse-latest
Update only the supplied writable columns of an existing Dataverse email activity and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/email?view=dataverse-latest
Update a Dynamics CRM invoice by ID using the Web API. Empty strings and zero values are omitted from the update, so they cannot be used to clear fields or set the amount to zero.
Update only the supplied writable columns of an existing Dataverse invoice line item and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/invoicedetail
Updates an existing Dynamics CRM lead using the Web API. Supports subject, name, company, email and phone fields; empty strings are omitted, so they cannot be used to clear fields.
Update only the supplied writable columns of an existing Dataverse note and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/annotation?view=dataverse-latest
Updates an existing Dynamics CRM opportunity using the Web API. Empty strings and zero values are omitted, so this tool cannot clear text fields or set numeric fields to zero.
Update only the supplied writable columns of an existing Dataverse opportunity line item and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/opportunityproduct
Update only the supplied writable columns of an existing Dataverse price list and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/pricelevel
Update only the supplied writable columns of an existing Dataverse product and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/product
Update only the supplied writable columns of an existing Dataverse quote and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/quote
Update only the supplied writable columns of an existing Dataverse quote line item and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/quotedetail
Updates an existing Dynamics CRM sales order using the Web API. Empty strings and zero values are omitted, so this tool cannot clear text fields or set freight or discount amounts to zero.
Update only the supplied writable columns of an existing Dataverse sales order line item and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/dynamics365/developer/reference/entities/salesorderdetail
Update only the supplied writable columns of an existing Dataverse system user and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/systemuser?view=dataverse-latest
Update only the supplied writable columns of an existing Dataverse task and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/task?view=dataverse-latest
Update only the supplied writable columns of an existing Dataverse transaction currency and return the updated row. Does not upsert; omitted columns remain unchanged. Docs: https://learn.microsoft.com/en-us/power-apps/developer/data-platform/webapi/reference/transactioncurrency?view=dataverse-latest
The Dynamics 365 integration connects your Dench AI CRM directly to Dynamics 365, so agents can read and act on your Dynamics 365 data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
119 actions are available for agents to invoke on your behalf. Every call runs through Dynamics 365's own authorization, scoped to the account you connect.
Sign in to your Dench workspace and open Integrations.
Find Dynamics 365 and click Connect — you'll authorize access through Dynamics 365's own sign-in flow. No API keys or code required.
Ask an agent to use Dynamics 365 in chat, or call it from an automation.
Manage or disconnect the connection any time from workspace settings.
The Dench Dynamics 365 integration connects your AI CRM to Dynamics 365, so AI agents can work with your Dynamics 365 data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
The Dynamics 365 integration currently exposes 119 actions, including Add Contact to Account, Assign User Security Role, Associate Contact Account, Clear Account Description, Create Account, and Create Annotation. Agents invoke them on your behalf from chat or from automations.
No. You connect Dynamics 365 from your Dench workspace using Dynamics 365's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Connections are authorized through Dynamics 365's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Dynamics 365 connection from your workspace settings at any time.