Add Contact List Members
Add selected existing contacts to a named Elastic Email contact list.
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Integrate Elastic Email
with your AI CRM
Elastic Email provides transactional email delivery, email marketing, contact and campaign management, reporting, verification, and account administration APIs.
Explore Triggers and Actions
Add Contacts
Add up to 1000 Elastic Email contacts and optionally assign them to existing lists.
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Add Suppressions
Add up to 1000 email addresses to Elastic Email's bounce, complaint, or unsubscribe suppression records.
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Adjust Subaccount Credits
Add or remove email credits from a managed Elastic Email subaccount. Requires an Elastic Email PRO plan. The signed adjustment is not idempotent; a retry can apply the adjustment twice.
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Check Domain Restriction
Check whether Elastic Email restricts a domain or identifies it as a free-provider domain.
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Create Campaign
Create a campaign. An active or scheduled campaign may initiate email delivery, and sent messages cannot be recalled.
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Create Contact List
Create a contact list, optionally with initial email members.
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Create Domain
Create a sending or tracking domain in the connected Elastic Email account.
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Create Inbound Route
Create a new inbound email route.
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Create Segment
Create a dynamic contact segment from a name and SQL-like rule.
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Create Subaccount
Create a managed subaccount with optional initial email settings. An activation email can be sent; when activation email delivery is disabled, the subaccount is activated immediately. Requires an Elastic Email PRO plan.
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Create Template
Create a new email template with its name, content, and scope.
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Create Webhook
Create a webhook subscription for selected email events.
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Delete Campaign
Delete one campaign by exact name. This does not cancel email already in progress.
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Delete Contact
Delete one contact by exact email address.
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Delete Contact List
Delete one contact list by exact name. Contacts that belonged to the list are removed from it but are not deleted.
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Delete Contacts
Permanently delete 1-10 contacts by exact email address. This destructive action sends one targeted deletion per address and reports partial failures; it does not use rule-based bulk deletion.
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Delete Domain
Delete one configured domain from the connected Elastic Email account.
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Delete Email Verification
Delete one saved email verification result by exact email address.
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Delete File
Permanently delete one stored file by its exact name.
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Delete Inbound Route
Permanently delete one inbound email route by its public ID.
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Delete Segment
Delete one Elastic Email dynamic contact segment by its exact name.
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Delete Suppression
Remove one email address from Elastic Email suppression records. This can allow sending to resume, so use only with documented recipient consent.
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Delete Template
Delete one Elastic Email template by its exact name.
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Delete Verification File
Delete one uploaded verification file job by its VerificationID.
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Delete Webhook
Delete one webhook subscription by its public WebhookID.
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Download File
Download a stored Elastic Email file by its exact name.
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Download Verification File Results
Download the ZIP result archive for a completed verification file job.
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Get Account Statistics
Return aggregate Elastic Email delivery statistics for a time interval.
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Get Campaign
Return one Elastic Email campaign by its exact name.
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Get Contact
Return one Elastic Email contact by email address.
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Get Contact Export Status
Get the current status of an asynchronous contact export job.
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Get Contact List
Return one Elastic Email contact list by its exact name.
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Get Credential Metadata
Get one Elastic Email API-key or SMTP credential's audit metadata without returning its secret token.
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Get Domain
Return detailed DNS and certificate state for one Elastic Email domain.
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Get Email Job Status
Return delivery status and optional recipient-level details for an Elastic Email transaction.
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Get Email Preview
Return the rendered preview, attachment metadata, and delivery status for an Elastic Email message ID.
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Get Email Verification
Return the saved Elastic Email verification result for one email address.
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Get Event Export Status
Get the current status of an asynchronous global or channel event export. Use export_scope='global' when Start Event Export had no channel, and export_scope='channel' when it targeted a channel.
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Get File Info
Return metadata for a stored Elastic Email file without downloading it.
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Get Inbound Route
Return one Elastic Email inbound route by its public ID.
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Get Segment
Return one Elastic Email dynamic contact segment by its exact name.
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Get Statistics Breakdown
Return one Elastic Email campaign or channel delivery summary by exact name.
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Get Subaccount
Return one managed Elastic Email subaccount by its login email. Requires an Elastic Email PRO plan.
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Get Suppression
Return suppression details for one Elastic Email address.
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Get Template
Return one Elastic Email template by its exact name.
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Get Verification File Results
Return one page of detailed results and metadata for a verification file.
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Get Webhook
Return one Elastic Email webhook subscription by its public ID.
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Import Contacts
Start an asynchronous contact import using exactly one source: an uploaded CSV file or a provider-accessible CSV URL.
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Import Suppressions
Upload CSV content containing bounced, complained, or unsubscribed email addresses for asynchronous suppression import.
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List Campaigns
Find campaigns by optional name fragment and return one page.
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List Contact List Members
Return one page of contacts in a named Elastic Email contact list.
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List Contact Lists
Return one page of contact lists from the connected Elastic Email account.
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List Contacts
Return one page of contacts from the connected Elastic Email account.
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List Credential Metadata
List API-key or SMTP credential metadata without returning secret tokens.
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List Domains
Return all sending and tracking domains configured for the account.
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List Email Verifications
Return one page of individual email verification results.
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List Files
Return one page of stored files and metadata.
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List Inbound Routes
Return all inbound email routing rules in their current order.
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List Segments
Return one page of dynamic contact segments.
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List Statistics Breakdowns
Return one page of campaign or channel delivery summaries.
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List Subaccounts
Return one page of managed subaccounts without credentials or passwords. Requires an Elastic Email PRO plan.
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List Suppressions
Return one page of all suppressed addresses or only addresses suppressed for bounce, complaint, or unsubscribe reasons.
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List Templates
Return one page of templates for the required visibility scopes.
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List Verification Files
Return all uploaded verification file jobs and their current statuses.
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List Webhooks
Return one page of webhook subscriptions.
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Pause Campaign
Pause an active Elastic Email campaign by exact name, cancelling messages that are still waiting to be sent.
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Remove Contact List Members
Remove selected contacts from a named Elastic Email contact list without deleting the contacts.
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Reorder Inbound Routes
Set the processing order of Elastic Email inbound routing rules.
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Search Delivery Events
Search all delivery events, one transaction's events, or one channel's events and return one page.
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Send Email
Send an email to one or more recipients using inline content or a saved template. Submission causes external delivery and cannot be recalled.
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Send Merge File Email
Send personalized email to recipients listed in a CSV merge-data file. Submission causes external delivery and cannot be recalled.
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Send Transactional Email
Send one transactional message with To, CC, and BCC recipient groups. Submission causes external delivery and cannot be recalled.
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Set Default Sender Domain
Set the domain of a verified sender email as the account default.
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Start Contact Export
Start an asynchronous export of all contacts or contacts selected by one filter rule or a list of email addresses.
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Start Event Export
Start an asynchronous export for all events or one channel.
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Start Verification File
Start bulk verification for a previously uploaded CSV file. File verification is unavailable on free plans and with subaccount API keys. Usage consumes the monthly plan allowance, which resets monthly and cannot be restored.
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Trigger Campaign Automation
Enter one contact email into an irreversible automation that may send email or execute later steps and cannot be undone.
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Update Campaign
Update an existing active or paused campaign. Changes may initiate email delivery, and sent messages cannot be recalled.
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Update Contact
Update the first name, last name, or custom fields for one Elastic Email contact.
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Update Contact List
Update an Elastic Email contact list by providing at least one change: rename it with NewListName or change whether contacts may unsubscribe with AllowUnsubscribe.
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Update Domain
Update certificate, VERP, or custom bounce settings for an Elastic Email domain.
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Update Inbound Route
Replace an existing inbound route definition by public ID.
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Update Segment
Replace an existing dynamic contact segment's name and rule.
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Update Subaccount Email Settings
Replace email limits and sender settings for a managed subaccount. Requires an Elastic Email PRO plan.
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Update Template
Replace an existing email template's name, content, and scope.
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Update Webhook
Update a webhook URL, event notification flags, name, or enabled state.
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Upload File
Store a base64-encoded file in the connected Elastic Email account.
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Upload Verification File
Upload a CSV containing an email column for a later bulk verification job. This action uploads the file but does not start verification. File verification jobs are unavailable on free plans and with subaccount API keys.
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Verify Domain
Ask Elastic Email to re-check a domain's DNS configuration.
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Verify Email
Run verification for one email address and return its deliverability assessment. Verification is unavailable with subaccount API keys. Free plans support only this single-address verification, not file jobs. Usage consumes the monthly plan allowance, which resets monthly and cannot be restored.
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How the Elastic Email integration works
The Elastic Email integration connects your Dench AI CRM directly to Elastic Email, so agents can read and act on your Elastic Email data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
91 actions are available for agents to invoke on your behalf. Every call runs through Elastic Email's own authorization, scoped to the account you connect.
Set up Elastic Email in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Elastic Email and click Connect — you'll authorize access through Elastic Email's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Elastic Email in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Elastic Email integration work with Dench?
The Dench Elastic Email integration connects your AI CRM to Elastic Email, so AI agents can work with your Elastic Email data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Elastic Email via Dench?
The Elastic Email integration currently exposes 91 actions, including Add Contact List Members, Add Contacts, Add Suppressions, Adjust Subaccount Credits, Check Domain Restriction, and Create Campaign. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Elastic Email to Dench?
No. You connect Elastic Email from your Dench workspace using Elastic Email's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Elastic Email integration secure?
Connections are authorized through Elastic Email's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Elastic Email connection from your workspace settings at any time.