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Integrate EmailOctopus with your AI CRM

EmailOctopus is an email marketing platform founded in 2015, offering affordable and intuitive solutions for individuals and businesses to connect with their subscribers.

Explore Triggers and Actions

Batch Update Contacts

Tool to update multiple contacts in an EmailOctopus list in a single batch operation. Use when you need to efficiently update multiple contacts at once with changes to their email, fields, status, or tags.

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Create Contact

This tool creates a new contact in EmailOctopus. The tool will add a contact to a specified list with the provided information.

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Create Field

Tool to create a new custom field on an EmailOctopus mailing list. Use when you need to add additional data fields beyond the default Email, First Name, and Last Name fields.

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Create List

Creates a new mailing list in EmailOctopus for organizing and managing email contacts. The list is created with default fields (Email address, First name, Last name) and can be used to add contacts, send campaigns, and track subscriber engagement.

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Create or Update Contact

Tool to create or update a contact in EmailOctopus. If the contact does not exist, it will be created. If the contact already exists, it will be updated. Use when you need to ensure a contact exists with specific information regardless of whether they're already in the list.

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Create Tag

Tool to create a new tag on an EmailOctopus mailing list. Use when you need to add a new tag for contact segmentation and filtering purposes.

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Delete Contact

Permanently deletes a contact from a specified EmailOctopus list. This action is irreversible - once deleted, the contact and all associated data will be removed from the list. Use this for list management, honoring deletion requests, and data privacy compliance (e.g., GDPR right to erasure).

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Delete Field

Permanently deletes a custom field from a specified EmailOctopus list. This action is irreversible - once deleted, the field and all associated data will be removed from the list. Use this for list customization and field management.

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Delete List

This tool allows you to delete an existing mailing list from your EmailOctopus account. Once a list is deleted, it cannot be recovered, and all contacts within the list will be permanently removed. Note: Lists can only be deleted if no contacts within the list have received an email in the last 7 days.

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Delete Tag

Tool to delete a tag from a mailing list in EmailOctopus. Use when you need to remove an existing tag that is no longer needed for contact organization or segmentation.

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Get All Lists

This tool retrieves all the mailing lists associated with the EmailOctopus account.

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Get Contact

Tool to retrieve details of a specific contact from an EmailOctopus list. Use when you need to fetch contact information including email, fields, tags, and subscription status.

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Get List

Retrieves details of a specific mailing list by ID. Use when you need to fetch list information, including its name, fields, tags, contact counts, and opt-in settings.

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Get Recent Campaigns

This tool retrieves a list of recent campaigns from the EmailOctopus account.

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List Contacts

Tool to retrieve contacts from an EmailOctopus list. Returns a paginated list of contacts with optional filtering by tag, status, and date ranges.

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List Tags

Tool to retrieve all tags from a mailing list. Use when you need to see what tags are available on a specific list for contact segmentation.

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Unsubscribe Contact

Unsubscribes a contact from an EmailOctopus mailing list. This tool updates the contact's subscription status to 'unsubscribed', which stops them from receiving future emails from the specified list. The contact record is preserved but marked as unsubscribed.

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Update Field

Updates an existing custom field on an EmailOctopus list including its label, tag, type, and fallback value. Use this action to modify field properties or rename field tags. Note that changing the tag will affect how the field is referenced in email templates.

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Update List

Tool to update an existing mailing list's name in EmailOctopus. Use when you need to rename a list.

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Update Tag

Tool to update an existing tag on a mailing list. Use when you need to rename a tag.

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How the EmailOctopus integration works

The EmailOctopus integration connects your Dench AI CRM directly to EmailOctopus, so agents can read and act on your EmailOctopus data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

20 actions are available for agents to invoke on your behalf. Every call runs through EmailOctopus's own authorization, scoped to the account you connect.

Set up EmailOctopus in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find EmailOctopus and click Connect — you'll authorize access through EmailOctopus's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use EmailOctopus in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the EmailOctopus integration work with Dench?

The Dench EmailOctopus integration connects your AI CRM to EmailOctopus, so AI agents can work with your EmailOctopus data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with EmailOctopus via Dench?

The EmailOctopus integration currently exposes 20 actions, including Batch Update Contacts, Create Contact, Create Field, Create List, Create or Update Contact, and Create Tag. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect EmailOctopus to Dench?

No. You connect EmailOctopus from your Dench workspace using EmailOctopus's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the EmailOctopus integration secure?

Connections are authorized through EmailOctopus's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the EmailOctopus connection from your workspace settings at any time.

EmailOctopus | Dench AI CRM