Get Group Routing Fields
Get detailed routing-field configuration and metadata field names for one round-robin group.
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Integrate EnforcedFlow
with your AI CRM
EnforcedFlow routes work across teams with configurable advanced round-robin groups, agent criteria, availability, and email assignments.
Explore Triggers and Actions
List Group Agents
List agents in a round-robin group, optionally filtering by active status, with metadata and configured field values.
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List Round Robin Groups
List round-robin groups accessible to the connected account, including group IDs and summary routing-field requirements.
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Select Next Agent
Select the next available agent for a round-robin group using optional configured criteria. This advances the group's round-robin routing state and may consume one routing request from the account's monthly quota; it is not a read-only preview. A successful no-match response preserves agent=null and agent_found=false.
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Upsert Group Agent
Update the first agent matching a filter, or create an agent when the filter matches none. A missing or empty filter always creates an agent. Use a precise, stable filter because any filter miss takes the create path and can produce duplicate agents.
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How the EnforcedFlow integration works
The EnforcedFlow integration connects your Dench AI CRM directly to EnforcedFlow, so agents can read and act on your EnforcedFlow data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
5 actions are available for agents to invoke on your behalf. Every call runs through EnforcedFlow's own authorization, scoped to the account you connect.
Set up EnforcedFlow in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find EnforcedFlow and click Connect — you'll authorize access through EnforcedFlow's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use EnforcedFlow in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the EnforcedFlow integration work with Dench?
The Dench EnforcedFlow integration connects your AI CRM to EnforcedFlow, so AI agents can work with your EnforcedFlow data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with EnforcedFlow via Dench?
The EnforcedFlow integration currently exposes 5 actions, including Get Group Routing Fields, List Group Agents, List Round Robin Groups, Select Next Agent, and Upsert Group Agent. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect EnforcedFlow to Dench?
No. You connect EnforcedFlow from your Dench workspace using EnforcedFlow's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the EnforcedFlow integration secure?
Connections are authorized through EnforcedFlow's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the EnforcedFlow connection from your workspace settings at any time.