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Integrate Files.com with your AI CRM

Files.com is a secure cloud storage and file transfer platform that enables businesses to store, share, and manage files across various cloud services and on-premises systems.

Explore Triggers and Actions

Delete API Key

Tool to delete an API key. Use when you need to revoke an API key after confirming its identifier.

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Delete Permission

Removes a permission grant that allows a user or group to access a specific file or folder path on Files.com. A permission ID can be obtained from the LIST_PERMISSIONS action. Use this tool when you need to revoke access that was previously granted to a user or group for a specific resource. Note: Requires administrative permissions on the Files.com site.

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Delete Share

Attempts to delete a Files.com share link by ID to revoke access to shared files or folders. A 404 is returned as a not-found result, but does not confirm that the share was deleted.

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Get S3 Key for Upload

Returns the S3 key, MIME type, and name already associated with a supplied file object.

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List Folders

Lists Files.com folders for browsing the folder structure, with optional parent and name filters, path sorting, and pagination. When pagination metadata is not provided, totals are calculated from the returned items rather than the full result set.

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List Groups

Lists Files.com groups with pagination, returning available group details such as IDs, names, membership and access permissions. Failed requests can yield an empty list; totals are computed from the returned page, not the full group collection.

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List Permissions

Lists Files.com permission records to inspect access grants, optionally scoped to a path or filtered by user, group, or partner. Supports pagination; when complete pagination metadata is unavailable, totals reflect the returned records rather than the full result set.

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How the Files.com integration works

The Files.com integration connects your Dench AI CRM directly to Files.com, so agents can read and act on your Files.com data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

7 actions are available for agents to invoke on your behalf. Every call runs through Files.com's own authorization, scoped to the account you connect.

Set up Files.com in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Files.com and click Connect — you'll authorize access through Files.com's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Files.com in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Files.com integration work with Dench?

The Dench Files.com integration connects your AI CRM to Files.com, so AI agents can work with your Files.com data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Files.com via Dench?

The Files.com integration currently exposes 7 actions, including Delete API Key, Delete Permission, Delete Share, Get S3 Key for Upload, List Folders, and List Groups. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Files.com to Dench?

No. You connect Files.com from your Dench workspace using Files.com's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Files.com integration secure?

Connections are authorized through Files.com's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Files.com connection from your workspace settings at any time.

Files.com | Dench AI CRM