GatherUp is a customer feedback and online review management platform that helps businesses collect, manage, and leverage customer feedback to improve their online reputation.
Permanently deletes a business location from GatherUp. This is a destructive operation that cannot be undone. **When to use**: Remove business locations that are no longer needed or were created in error. **Important**: Verify the businessId before deletion. Check errorCode in response: 0=success, non-zero=error.
Find the client ID for a specific business in GatherUp agency accounts. This tool retrieves the numeric client identifier associated with a business location. Use this when you need to look up the client ID for agency-level operations or business management.
Retrieve detailed information about a specific GatherUp business location. Returns comprehensive business data including: name, contact details (phone, address), timezone, business type, subscription package, communication settings, engagement metrics (NPS score, feedback counts), and marketing assets (logos, banners, feedback URLs). Prerequisites: - Use GATHERUP_SEARCH_BUSINESS if you need to find a businessId by customField/extraField
Retrieves the list of available business categories from GatherUp (e.g., Restaurant, Hotel, Dental Office). Use this to: - Get valid business type IDs for creating new businesses - Discover available business categories in GatherUp - Filter business types by search term (optional)
Retrieves detailed information about a specific customer from GatherUp by their customer ID. Use this action to get customer details including name, email, phone, rating, feedback status, and other customer-related information. Common use cases: - Retrieve customer contact information before sending feedback requests - Check customer's current rating and feedback status - Verify customer subscription status (unsubscribed flag) - Get customer creation date and associated business details Error codes: 0=success, 2=invalid clientId, 3=server error, 44=customer not found Endpoint: POST https://app.gatherup.com/api/customer/get
Retrieve pre-formatted widget or badge HTML code with schema.org structure and SEO-friendly content. Returns ready-to-embed HTML code that displays customer reviews or badges on your website. The HTML includes structured data markup for better search engine visibility. Prerequisites: - Use GATHERUP_SEARCH_BUSINESS if you need to find a businessId
Search for a GatherUp business location by custom identifier and retrieve its business ID. This tool locates business locations using user-defined identifiers (customField or extraField) that you've assigned in GatherUp. Returns the businessId on success (errorCode=0), or an error code with message on failure. Common error codes: 2=Invalid clientId, 25=Business not found, 26=Invalid search type Endpoint: POST /api/business/search
Send a feedback request to a customer to collect their rating and review. Use this when you want to automatically request feedback after a customer interaction or transaction. Ensure the customer exists in your GatherUp account and hasn't unsubscribed from feedback requests.
Sets a new password for an existing user in GatherUp. Use this action to update user credentials securely. **Prerequisites**: - Valid userId (user must exist in your GatherUp account) - Password must meet security requirements: minimum 12 characters, at least one uppercase letter and one number **When to use**: Update user passwords for security purposes or user account management. Check errorCode in response: 0=success, non-zero=error. See errorMessage for details.
The Gatherup integration connects your Dench AI CRM directly to Gatherup, so agents can read and act on your Gatherup data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
9 actions are available for agents to invoke on your behalf. Every call runs through Gatherup's own authorization, scoped to the account you connect.
Sign in to your Dench workspace and open Integrations.
Find Gatherup and click Connect — you'll authorize access through Gatherup's own sign-in flow. No API keys or code required.
Ask an agent to use Gatherup in chat, or call it from an automation.
Manage or disconnect the connection any time from workspace settings.
The Dench Gatherup integration connects your AI CRM to Gatherup, so AI agents can work with your Gatherup data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
The Gatherup integration currently exposes 9 actions, including Delete GatherUp Business, Find GatherUp Agency Client ID, Get GatherUp Business, Get GatherUp Business Types, Get GatherUp Customer, and Get Widget HTML. Agents invoke them on your behalf from chat or from automations.
No. You connect Gatherup from your Dench workspace using Gatherup's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Connections are authorized through Gatherup's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Gatherup connection from your workspace settings at any time.