Add Note to Order
Add a note of up to 500 characters to an existing order for internal tracking. The action then retrieves the order and returns its last note; the note may be added even if that follow-up retrieval fails.
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Integrate Gift Up!
with your AI CRM
Gift Up! is a digital platform that allows businesses to sell, manage, and redeem gift cards online, integrating seamlessly with websites and apps to streamline gift card transactions and promotions.
Explore Triggers and Actions
API Health Check
Tool to perform a health check on the Gift Up! API. Use when you need to verify API connectivity and authentication without fetching account-specific data.
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Create Item
Tool to create a new item for sale in the Gift Up checkout. An item represents a product that can be purchased (gift cards, vouchers, passes, etc.). Use when you need to add new products to the Gift Up store, set up gift card offerings with specific prices and values, or configure items with custom pricing, expiry rules, and availability windows.
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Create Item Group
Tool to create a new item group for organizing items in the Gift Up checkout. Use when you need to create a container for grouping items together.
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Create Order
Tool to create a new order which generates one or more gift cards. Use when you need to programmatically create gift card orders through the Gift Up API. Orders encapsulate transaction data and contain gift card details including codes, balances, and fulfillment information.
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Delete Item
Tool to delete an item from the Gift Up checkout. Removes the item from sale. Use when you need to permanently remove an item by its ID.
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Delete Item Group
Tool to delete an item group by its ID. Use when you need to remove an item group that has no items in it.
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Delete Webhook
Tool to delete a webhook subscription by its ID. Use when you need to remove an existing webhook subscription.
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Get Checkout Settings
Retrieve the current checkout settings for the Gift Up account. Use the result to display or audit the checkout configuration, including its appearance, fees, and tipping options.
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Get Company Details
Tool to retrieve company details. Use when you need to fetch the current company associated with the API key.
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Get Email Settings
Retrieve the Gift Up account's default email settings, including sender details and gift card and receipt email configuration. Use this to inspect the content and branding of customer emails.
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Get Gift Card by Code
Retrieve a gift card by its code to view its balance, status, and transaction history. Use it to inspect a specific card and its redemption details.
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Get Gift Card Settings
Retrieve the Gift Up account's gift card settings, including code and barcode formats, expiration rules, and display options. Use this to inspect how gift cards are configured.
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Get Item by ID
Tool to retrieve detailed information about a specific item by its ID. Use when you need to fetch complete details about an item including price, availability, stock levels, and configuration settings.
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Get Order by ID
Retrieve an order by ID, including customer and payment details. Gift card details are returned only if included in the order response.
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Get Report Transaction
Tool to retrieve a specific transaction report by its ID. Use when you need detailed transaction information for accounting purposes.
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Get Shipping Settings
Retrieve the Gift Up account's shipping settings for digital and postal fulfilment. Use the result to inspect available postal shipping options and delivery configuration.
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Get Stripe Connection
Tool to retrieve current Stripe integration connection settings. Use when you need to view or audit Stripe payment configuration for the Gift Up account.
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Get Webhook
Tool to retrieve a specific webhook by its ID. Use when you need to get detailed configuration information for a webhook subscription.
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Health Check (POST)
Perform a Gift Up API health check by posting an optional test payload to /ping. Use it to test connectivity and authentication; the tool returns an empty object rather than the echoed payload.
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List Gift Card Artwork
Tool to list all gift card artwork available for use on gift cards. Returns artwork information including URLs and sort order. Use when you need to retrieve available gift card designs.
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List Gift Cards
List a page of Gift Up gift cards, optionally filtering by status, creation or update date, and payment transaction ID. Use limit and offset to paginate; the result includes the total matching count and whether more cards are available.
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List GiftUp Users
Tool to list all users. Use when you need to retrieve all users who have access to your Gift Up! account.
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List Item Groups
Tool to list item groups. Use when you need to retrieve all item groups for filtering items by group.
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List Items
Lists all items (gift cards, passes, etc.) available for sale in the Gift Up account. Items can be optionally filtered by groupId to retrieve only items within a specific group. Use this to discover available items, check item details, pricing, stock levels, and group associations.
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List Locations
Retrieves all physical locations where gift cards are sold and/or redeemed. Locations are used exclusively for reporting purposes in Gift Up! to track where gift cards are being distributed and used. This endpoint returns all configured locations for your account, or an empty array if none have been set up. Use this action when you need to: - Get a list of all store/venue locations in your Gift Up! account - Retrieve location IDs for reporting or analytics purposes - Check which physical locations are configured for gift card operations
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List Promotions
List the Gift Up account's checkout promotions and their details. Use the results to inspect promotion benefits, triggers, usage and limitations.
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List Report Transactions
Tool to list report transactions with optional filters. Use after setting desired filters to retrieve transactions report.
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List Webhooks
Tool to list all webhooks configured for the account. Use when you need to view all webhook subscriptions and their configuration details.
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Reactivate Gift Card
Tool to reactivate a voided gift card. Use when you need to restore a gift card that has been voided. This operation is only valid for gift cards that have been voided - active or fully redeemed cards cannot be reactivated.
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Redeem Gift Card
Redeem a specified currency amount or units from a gift card. Voided cards or cards with insufficient balance cannot be redeemed; the response may contain redemption error flags instead of a successful transaction.
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Redeem Gift Card In Full
Tool to redeem a gift card in full. Use when you need to deduct the entire remaining balance from a gift card in a single operation.
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Subscribe to Webhook
Subscribe to Gift Up! webhook events to receive real-time notifications about orders and gift cards. This tool registers a callback URL that Gift Up! will POST to when specified events occur. Before creating the subscription, Gift Up! validates the target URL by sending a test POST request with body {"test": true} and expects a 200 OK response. Use cases: - Receive notifications when orders are created - Track gift card lifecycle events (creation, updates, redemption) - Integrate Gift Up! events with external systems - Build custom automation workflows Note: The target URL must be publicly accessible and capable of responding with 200 OK to the validation request, or the subscription will fail with a 400 error.
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Top Up Gift Card
Top up an existing gift card by code, supplying a positive currency amount and optionally units. Voided gift cards cannot be topped up.
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Undo Gift Card Redemption
Tool to undo a previous redemption on a gift card, restoring the redeemed amount to the gift card balance. Use when you need to reverse a redemption transaction and restore the gift card balance.
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Update Email Settings
Tool to update email settings using JSON Patch operations. Use when you need to modify receipt email content, footer text, sender details, logo settings, or gift card email preferences. This tool allows granular updates to specific email settings properties without replacing the entire configuration. Common use cases include updating footer text, changing sender information, modifying button colors, and adjusting email content.
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Update Gift Card
Update a Gift Up gift card by code using JSON Patch operations, for example to change recipient details, expiry dates or terms. After a successful update, the tool retrieves and returns the card.
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Update Gift Card Settings
Tool to update gift card settings using JSON Patch operations. Use when you need to modify code format, expiration rules, or display options for gift cards.
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Update Item
Update an item's properties using JSON Patch operations. Use this to modify item name, price, description, stock levels, availability, and other properties. Supports replace, add, and remove operations for granular field updates.
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Update Item Group
Tool to update an item group's properties using JSON Patch operations. Use when you need to modify name, description, autoExpand, or sortOrder fields of an existing item group.
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Update Order
Update an order's properties using JSON Patch replace operations, such as changing the purchaser's name or email.
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Update Stripe Connection
Update Gift Up Stripe connection settings, including API keys, Connect settings and payment methods. Live public and secret keys are required; the response includes connection test results.
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Upload Gift Card Artwork
Upload new gift card artwork from an image URL.
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Void Gift Card
Void a gift card by code so it cannot be redeemed while voided. An already voided gift card cannot be voided again.
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How the Gift Up! integration works
The Gift Up! integration connects your Dench AI CRM directly to Gift Up!, so agents can read and act on your Gift Up! data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
44 actions are available for agents to invoke on your behalf. Every call runs through Gift Up!'s own authorization, scoped to the account you connect.
Set up Gift Up! in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Gift Up! and click Connect — you'll authorize access through Gift Up!'s own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Gift Up! in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Gift Up! integration work with Dench?
The Dench Gift Up! integration connects your AI CRM to Gift Up!, so AI agents can work with your Gift Up! data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Gift Up! via Dench?
The Gift Up! integration currently exposes 44 actions, including Add Note to Order, API Health Check, Create Item, Create Item Group, Create Order, and Delete Item. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Gift Up! to Dench?
No. You connect Gift Up! from your Dench workspace using Gift Up!'s own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Gift Up! integration secure?
Connections are authorized through Gift Up!'s own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Gift Up! connection from your workspace settings at any time.