Autocomplete Place Predictions
Returns place and query predictions for text input. Use when implementing as-you-type autocomplete functionality for place searches. Returns up to five predictions ordered by relevance.
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Integrate Google Maps
with your AI CRM
Integrate Google Maps to access location data, geocoding, directions, and mapping services in your application.
Explore Triggers and Actions
Compute Route Matrix
Calculates travel distance and duration matrices between multiple origins and destinations using the Routes API, with various travel modes and OAuth2 support; some connections limit requests to 100 origin-destination pairs. Map results using originIndex and destinationIndex, and check condition for route availability.
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Create Tiles Session
Creates a session token for 2D map tiles or Street View imagery, reusable for subsequent tile requests within its validity window. Managed requests support standard-resolution 2D map sessions only.
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Distance Matrix (Legacy)
DEPRECATED: Legacy API that calculates travel distance and time for a matrix of origins and destinations. This API only works with API keys (no OAuth2 support). Use the modern 'Compute Route Matrix' action instead, which supports OAuth2 authentication. Supports different modes of transportation and options like departure/arrival times. Capped at 100 elements per request (elements = origins × destinations count); split large sets into batches.
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Embed Google Map
Generates a Google Maps Embed URL and HTML iframe code for place, view, directions, street view, or search mode using an API key, without making an API call. Supply URL-escaped parameter values; generated URLs contain the key and location query.
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Geocode Address
Geocode a street address or address components to latitude and longitude, which may be approximate. API key authentication supports component-only queries; OAuth without an API key requires an address. DEPRECATED: Consider the newer Text Search action instead.
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Geocode Address With Query
Tool to map addresses to geographic coordinates with query parameter. Use when you need to convert a textual address into latitude/longitude coordinates using the modern v4beta API. Results may match multiple places — always verify `formattedAddress`, `region`, and `addressComponents` in the response before using returned coordinates.
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Geocode Destinations
Tool to perform destination lookup and return detailed destination information including primary place, containing places, sub-destinations, landmarks, entrances, and navigation points. Use when you need comprehensive destination data for an address, place ID, or geographic coordinates.
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Geocode Place by ID
Tool to perform geocode lookup using a place identifier to retrieve address and coordinates. Use when you need to get detailed geographic information for a specific Google Place ID.
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Geocoding API
Geocode an address into geographic coordinates, reverse geocode coordinates to find an address, or look up a place by its Place ID using Google’s Geocoding API v4beta. Choose one lookup mode per request; language and region options can guide results.
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Geolocate Device
Estimate a device's geographic location from cell tower and WiFi observations. With a connected Google Maps account, IP fallback can be used; managed requests require device observations and disable IP fallback.
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Get 2D Map Tile
Tool to retrieve a 2D map tile image at specified coordinates for building custom map visualizations. Use when you need to download individual map tile images for roadmap, satellite, or terrain views. Requires a valid session token from the createSession endpoint.
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Get 3D Tiles Root
Tool to retrieve the 3D Tiles tileset root configuration for photorealistic 3D map rendering. Use when you need to initialize a 3D renderer with Google's photorealistic tiles following the OGC 3D Tiles specification. The Map Tiles API is billable per request; cache the root response client-side and avoid repeated calls.
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Get Directions
Fetches directions between an origin and destination, with optional intermediate waypoints, travel modes, and preferences for avoiding tolls, highways, or ferries. DEPRECATED: Use the Google Maps Routes API instead. The legacy Directions API is not available to new Cloud projects; existing projects can continue to use it.
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Get Place Details
Retrieves details for a specific place by place ID or resource name. The returned details depend on the requested field mask; by default, it requests the ID, display name, and formatted address.
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Get Place Photo
Retrieves high quality photographic content from the Google Maps Places database. Use when you need to download a place photo using a photo_reference obtained from Place Details, Nearby Search, or Text Search requests. Images are scaled proportionally to fit within specified dimensions.
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Get Route
Calculates one or more routes between two specified locations. Uses various travel modes and preferences; addresses must be resolvable by Google Maps. Response `duration` is a string with 's' suffix (e.g., `"4557s"`); parse before displaying.
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Get Time Zone
Retrieves time zone information for a specific geographic location and timestamp. Use this action when you need to determine the time zone ID, UTC offset, daylight savings offset, or localized time zone name for any point on Earth. The API considers the provided timestamp to accurately determine whether daylight savings is in effect at that moment.
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Lookup Aerial Video
Tool to look up an aerial view video by address or video ID. Returns video metadata including state and URIs for playback. Use when you need to retrieve a previously rendered aerial video or check the status of a video render request. A PROCESSING response includes metadata.videoId for a later lookup and no playback URIs. Only a lookup returning a ready video is billable.
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Nearby search
Searches for places (e.g., restaurants, parks) within a specified circular area, with options to filter by place types and customize the returned fields and number of results.
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Render Aerial Video
Starts rendering an aerial view video for a US postal address. Returns a video ID that can be used with lookupVideo to retrieve the video once rendering completes. Rendering typically takes up to a few hours.
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Reverse Geocode Location
Tool to convert geographic coordinates (latitude and longitude) to human-readable addresses using reverse geocoding. Use when you need to find the address or place name for a given set of coordinates. A single coordinate pair may return multiple results; verify formattedAddress, region, and addressComponents before committing to a result.
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Text Search
Searches for places on Google Maps using a textual query (e.g., "restaurants in London", "Eiffel Tower"). Results may include CLOSED_PERMANENTLY or TEMPORARILY_CLOSED places — filter by businessStatus=OPERATIONAL. Include city/region and business type in textQuery to avoid empty or irrelevant results. Deduplicate using id or formattedAddress, not name alone. Throttle to ~1 req/s; OVER_QUERY_LIMIT (HTTP 429) requires exponential backoff.
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How the Google Maps integration works
The Google Maps integration connects your Dench AI CRM directly to Google Maps, so agents can read and act on your Google Maps data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
23 actions are available for agents to invoke on your behalf. Every call runs through Google Maps's own authorization, scoped to the account you connect.
Set up Google Maps in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Google Maps and click Connect — you'll authorize access through Google Maps's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Google Maps in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Google Maps integration work with Dench?
The Dench Google Maps integration connects your AI CRM to Google Maps, so AI agents can work with your Google Maps data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Google Maps via Dench?
The Google Maps integration currently exposes 23 actions, including Autocomplete Place Predictions, Compute Route Matrix, Create Tiles Session, Distance Matrix (Legacy), Embed Google Map, and Geocode Address. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Google Maps to Dench?
No. You connect Google Maps from your Dench workspace using Google Maps's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Google Maps integration secure?
Connections are authorized through Google Maps's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Google Maps connection from your workspace settings at any time.