GorillaDesk is field service management software for pest control and other service businesses, covering customers, jobs, estimates, invoices, payments, and related operations.
Create a GorillaDesk customer together with the required primary service location. This is a permanent side effect: GorillaDesk exposes no customer-delete API, so the created business record cannot be removed with this toolkit.
Permanently add a text note to a GorillaDesk customer and optionally notify users. The API cannot remove a created note. This action excludes attachments and must not be retried after an ambiguous result because a retry can create a duplicate permanent note.
Return the company profile selected by the connected GorillaDesk API key, including contact, address, timezone, and office-hours details.
Retrieve one customer credit by ID, or list credits, optionally filtering to one customer.
Retrieve one customer by ID, or search and page through customers using status, state, account number, timestamps, expansions, and sorting.
Retrieve one document by ID, or search documents by customer, job, state, status, creation time, keyword, and sorting.
Retrieve one estimate by ID, or search estimates by customer, job, state, status, signature status, date, keyword, expansions, and sorting.
Retrieve one invoice by ID, or search invoices by customer, job, state, payment/signature status, date, keyword, expansions, and sorting.
Retrieve one job by ID, or search jobs by customer, state, date, keyword, expansions, and sorting.
Retrieve one payment by ID, or search payments by customer, invoice, status, date, expansions, and sorting.
Retrieve one GorillaDesk service by ID, or list configured services with sorting and offset pagination.
Retrieve one GorillaDesk user by ID, or list the company's users when no ID is supplied.
List the configured customer phone-type definitions, including IDs, names, default flags, and states.
The GorillaDesk integration connects your Dench AI CRM directly to GorillaDesk, so agents can read and act on your GorillaDesk data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
13 actions are available for agents to invoke on your behalf. Every call runs through GorillaDesk's own authorization, scoped to the account you connect.
Sign in to your Dench workspace and open Integrations.
Find GorillaDesk and click Connect — you'll authorize access through GorillaDesk's own sign-in flow. No API keys or code required.
Ask an agent to use GorillaDesk in chat, or call it from an automation.
Manage or disconnect the connection any time from workspace settings.
The Dench GorillaDesk integration connects your AI CRM to GorillaDesk, so AI agents can work with your GorillaDesk data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
The GorillaDesk integration currently exposes 13 actions, including Create Customer, Create Customer Note, Get Company, Get Credits, Get Customers, and Get Documents. Agents invoke them on your behalf from chat or from automations.
No. You connect GorillaDesk from your Dench workspace using GorillaDesk's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Connections are authorized through GorillaDesk's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the GorillaDesk connection from your workspace settings at any time.