Confirm Order
Tool to confirm a pending order. Use after creating an order with confirm=false when you're ready to submit it for processing.
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Integrate Happy Scribe
with your AI CRM
Happy Scribe offers automatic and professional transcription services, converting audio and video files into text with high accuracy.
Explore Triggers and Actions
Create Subtitle
Create subtitles for a video file using Happy Scribe's automatic transcription service. Submits a video URL to be processed for subtitle generation. The video must be publicly accessible during ingestion. Returns a subtitle job with an editor URL for reviewing and editing the generated subtitles. Processing states progress from 'initial' -> 'ingesting' -> 'automatic_done' (or 'failed'). Use the GET transcription endpoint to check processing status.
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Create Translation Order
Tool to create a translation order from an existing transcription. Use when you have a completed transcription and want translations into one or more languages. By default, the order remains incomplete unless confirm=true.
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Create Translation Task
Creates an AI-powered translation task to translate an existing transcription into another language. Use this after a transcription is complete (state='automatic_done') to translate it. The task runs asynchronously - use Retrieve Translation Task to check progress and get results. Note: Not all language pairs are supported (e.g., German to English may fail).
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Delete Transcription
Tool to delete a transcription job. Use when you have a transcription ID and want to remove it, optionally permanently. Use after confirming the transcription ID.
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Delete Webhook
Deletes a webhook by its ID. This action is idempotent: if the webhook does not exist or was already deleted, it returns success. Use Get Webhooks to retrieve available webhook IDs.
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Export Transcription
Creates an export job to download transcription content in various formats. Use this action after a transcription job completes (state='automatic_done'). First obtain transcription IDs using the List Transcriptions action. The export job runs asynchronously - poll the Retrieve Export action with the returned export ID to check when the download URL becomes available (state='ready'). Supported formats: - Documents: txt, docx, pdf (support timestamps, speakers, comments, highlights) - Subtitles: srt, vtt, stl (standard caption formats) - Video editing: avid, premiere, fcp (professional editing software) - Other: html, json, maxqda
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Get Account Details
Tool to retrieve details about your account, including subscription status and usage statistics. Use after authenticating your API key to monitor plan and usage.
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Get API Rate Limit
Get Happy Scribe API rate limit information. Returns the documented rate limit for the Happy Scribe API: - Default limit: 200 requests per hour - Applies only to the transcription creation endpoint - When rate limited, API returns HTTP 429 with 'retry_in_seconds' in the body Note: Happy Scribe does not expose rate limit headers, so this tool provides documented defaults. If you encounter a 429 response during transcription creation, wait for the 'retry_in_seconds' value before retrying. For higher limits, contact sales@happyscribe.co with subject "Happy Scribe for Business".
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Get API Version
Tool to retrieve current API version and check for updates. If Happy Scribe does not expose a dedicated /version endpoint, this tool attempts to infer the version from HTTP response headers or from the base_url path (e.g., /api/v1).
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Get Error Codes
Returns a list of HTTP error codes used by the Happy Scribe API along with their descriptions. Use this tool to understand what different error responses mean when calling other Happy Scribe API endpoints. This returns static reference data matching the official Happy Scribe API documentation.
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Get Signed Upload URL
Tool to get a signed URL for uploading a file to Happy Scribe's S3 storage. Use before creating a transcription or order to obtain a secure upload URL for your media file.
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Get Supported Formats
Tool to retrieve supported file formats. Use when you need to know available input and output formats before creating a transcription or subtitle. If a dedicated '/formats' endpoint is unavailable, this action probes known endpoints to verify connectivity and returns a curated list based on official documentation.
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Get Supported Languages
Retrieve the list of supported language codes for Happy Scribe transcription services. Returns BCP-47 language codes and indicates which languages have human transcription service available. This is a static reference based on Happy Scribe's official documentation, as there is no dedicated languages API endpoint.
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Get Transcription Details
Tool to retrieve details and status of a specific transcription job. Use after creating or listing transcription jobs to inspect a particular job's metadata.
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Get Webhooks
Tool to retrieve webhooks configured for your account. Note: Happy Scribe's public API does not have a dedicated webhooks listing endpoint. Webhooks are specified via webhook_url when creating orders. This action attempts common endpoints and returns an empty list if unavailable.
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List Transcriptions
Retrieves a paginated list of transcription jobs for a Happy Scribe organization. Returns transcription metadata including ID, name, processing state, language, and duration. Supports filtering by folder and tags, with pagination for large result sets. Note: This returns metadata only; use the Export Transcription action to get actual transcript content.
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Retrieve Export
Tool to retrieve information about a specific export. Use when you need to check export status and get download link.
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Retrieve Order
Retrieve details of a Happy Scribe order by its ID. Returns order state, pricing, operations, and inputs. Use this to check order status, verify pricing details, or get information about translation/transcription operations. The order ID is obtained from create order responses (e.g., Create Translation Order).
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Retrieve Translation Task
Retrieves the status and details of a translation task by its ID. Use this after creating a translation task with HAPPY_SCRIBE_CREATE_TRANSLATION_TASK to check progress (state: initial, working, failed, done) and obtain the translated transcription ID when complete. Note: This endpoint is deprecated; consider using HAPPY_SCRIBE_RETRIEVE_ORDER for new integrations.
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How the Happy Scribe integration works
The Happy Scribe integration connects your Dench AI CRM directly to Happy Scribe, so agents can read and act on your Happy Scribe data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
20 actions are available for agents to invoke on your behalf. Every call runs through Happy Scribe's own authorization, scoped to the account you connect.
Set up Happy Scribe in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Happy Scribe and click Connect — you'll authorize access through Happy Scribe's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Happy Scribe in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Happy Scribe integration work with Dench?
The Dench Happy Scribe integration connects your AI CRM to Happy Scribe, so AI agents can work with your Happy Scribe data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Happy Scribe via Dench?
The Happy Scribe integration currently exposes 20 actions, including Confirm Order, Create Subtitle, Create Translation Order, Create Translation Task, Delete Transcription, and Delete Webhook. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Happy Scribe to Dench?
No. You connect Happy Scribe from your Dench workspace using Happy Scribe's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Happy Scribe integration secure?
Connections are authorized through Happy Scribe's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Happy Scribe connection from your workspace settings at any time.