Get Events
Tool to retrieve event information from the community. Use when you need to list events with optional pagination support.
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Integrate Heartbeat
with your AI CRM
Plug-and-play online communities. Heartbeat provides tools for creating and managing online communities with features for users, channels, events, messages, and more.
Explore Triggers and Actions
List channels
Tool to retrieve a paginated list of channels in the community. Use when you need to list, browse, or search for channels in the Heartbeat community. Supports filtering by archived status, channel type, and pagination.
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List Groups
Tool to retrieve a paginated list of access groups in the community. Use when you need to browse groups with optional filters for parent groups or user membership. Supports cursor-based pagination.
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List Users
Tool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role.
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Reactivate User
Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.
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Retrieve Group
Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.
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Retrieve User
Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.
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How the Heartbeat integration works
The Heartbeat integration connects your Dench AI CRM directly to Heartbeat, so agents can read and act on your Heartbeat data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
7 actions are available for agents to invoke on your behalf. Every call runs through Heartbeat's own authorization, scoped to the account you connect.
Set up Heartbeat in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Heartbeat and click Connect — you'll authorize access through Heartbeat's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Heartbeat in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Heartbeat integration work with Dench?
The Dench Heartbeat integration connects your AI CRM to Heartbeat, so AI agents can work with your Heartbeat data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Heartbeat via Dench?
The Heartbeat integration currently exposes 7 actions, including Get Events, List channels, List Groups, List Users, Reactivate User, and Retrieve Group. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Heartbeat to Dench?
No. You connect Heartbeat from your Dench workspace using Heartbeat's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Heartbeat integration secure?
Connections are authorized through Heartbeat's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Heartbeat connection from your workspace settings at any time.