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Integrate HelloTracks with your AI CRM

HelloTracks is a location-based workforce management platform for dispatching jobs, optimizing routes, tracking mobile teams, and managing field operations.

Explore Triggers and Actions

Archive Job

Archive one HelloTracks job while keeping it recoverable in HelloTracks.

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Delete Job

Permanently delete one HelloTracks job; use only for a disposable or intentionally removed job.

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Get Account Context

Identify the connected HelloTracks account and return its company, teams, units, and API-enabled state.

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Get Current Locations

Read precise latest-known GPS coordinates and available movement, elevation, and battery telemetry for selected visible HelloTracks members, optionally with addresses, without pinging their devices.

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Get Job

Retrieve one HelloTracks job by its job ID.

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List Jobs

List HelloTracks jobs with optional time, progress, archive, external-ID, and assignee filters, returning one controllable page.

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List Members

Search visible HelloTracks members for identity and assignment details without returning location or device telemetry.

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List Places

Find visible HelloTracks places by name or place IDs for use in job planning.

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Update Job

Partially update the editable details of one existing HelloTracks job.

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Upsert Job

Create a HelloTracks job, or update the existing job when the supplied external ID already matches one.

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How the HelloTracks integration works

The HelloTracks integration connects your Dench AI CRM directly to HelloTracks, so agents can read and act on your HelloTracks data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

10 actions are available for agents to invoke on your behalf. Every call runs through HelloTracks's own authorization, scoped to the account you connect.

Set up HelloTracks in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find HelloTracks and click Connect — you'll authorize access through HelloTracks's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use HelloTracks in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the HelloTracks integration work with Dench?

The Dench HelloTracks integration connects your AI CRM to HelloTracks, so AI agents can work with your HelloTracks data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with HelloTracks via Dench?

The HelloTracks integration currently exposes 10 actions, including Archive Job, Delete Job, Get Account Context, Get Current Locations, Get Job, and List Jobs. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect HelloTracks to Dench?

No. You connect HelloTracks from your Dench workspace using HelloTracks's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the HelloTracks integration secure?

Connections are authorized through HelloTracks's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the HelloTracks connection from your workspace settings at any time.

HelloTracks | Dench AI CRM