Create Contact
Tool to create a new contact in Heyy with optional details including first name, last name, email, phone number, labels, and custom attributes. Use when you need to add a new contact to your Heyy account.
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Integrate Heyy
with your AI CRM
Connect with your customers on Whatsapp, SMS, Messenger and Instagram using automation.
Explore Triggers and Actions
Create Contact Attribute
Tool to create a new custom attribute for contacts in Heyy. Use when you need to add custom fields to track additional information about contacts, such as customer segments, preferences, or custom identifiers.
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Create Label
Tool to create a new label for categorizing contacts in Heyy. Use when you need to organize contacts into categories or groups.
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Create Webhook
Tool to create a new webhook for receiving event notifications across multiple channels. Use when you need to set up real-time event notifications for messages.
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Delete Attribute
Tool to delete an attribute by its unique identifier. Use when you need to remove an attribute from the system.
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Delete Label
Tool to delete a label by its unique identifier. Use when you need to remove a label from the system.
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Delete Webhook
Tool to delete a webhook by its unique identifier. Use when you need to remove a webhook from Heyy.
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List API Webhooks
Tool to retrieve all API webhooks configured for the account. Use when you need to inspect or manage webhook configurations.
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List Attributes
Tool to retrieve all attributes available in the Heyy system. Use when you need to get a list of all attributes with their properties and visibility settings.
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List Automations
Tool to retrieve automation workflows for a specified channel. Use when you need to get all workflows configured for a channel.
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List Channels
Tool to retrieve all available channels from the Heyy system. Use when you need to get a complete list of channels with their details including name, type, status, and timestamps.
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List Message Templates
Tool to retrieve all message templates available in the Heyy system. Use when you need to view all existing templates for messaging.
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Update Webhook
Tool to update a webhook's URL and active status. Use when you need to modify an existing webhook's endpoint or enable/disable it.
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How the Heyy integration works
The Heyy integration connects your Dench AI CRM directly to Heyy, so agents can read and act on your Heyy data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
13 actions are available for agents to invoke on your behalf. Every call runs through Heyy's own authorization, scoped to the account you connect.
Set up Heyy in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Heyy and click Connect — you'll authorize access through Heyy's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Heyy in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Heyy integration work with Dench?
The Dench Heyy integration connects your AI CRM to Heyy, so AI agents can work with your Heyy data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Heyy via Dench?
The Heyy integration currently exposes 13 actions, including Create Contact, Create Contact Attribute, Create Label, Create Webhook, Delete Attribute, and Delete Label. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Heyy to Dench?
No. You connect Heyy from your Dench workspace using Heyy's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Heyy integration secure?
Connections are authorized through Heyy's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Heyy connection from your workspace settings at any time.