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Integrate Human Approval - HITL Platform with your AI CRM

HITL.sh adds human approval and review workflows to AI agents and automations through loops and structured requests.

Explore Triggers and Actions

Cancel Approval Request

Irreversibly cancel a pending approval request so reviewers can no longer complete it. The request remains in history with cancelled status.

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Create Approval Request

Create and broadcast one human approval request to active members of an owned loop, consuming one provider request allowance.

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Create Loop

Create an approval loop and return its loop ID and human invitation links; the connected account is added as an active member.

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Delete Loop

Permanently delete an owned loop and all of its memberships, approval requests, responses, feedback, and analytics. This cascading deletion erases the loop's entire history and cannot be undone.

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Get Account Status

Return the connected HITL account identity, status, permissions, and provider-reported request allowance before creating an approval request.

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Get Approval Request

Get the current status, configuration, and human response for one approval request; use for deliberate polling after creation.

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List Approval Requests

Return approval requests created by the connected API key, optionally restricted to one loop; pagination controls are omitted because the live API currently ignores them.

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List Loop Members

Return a loop's active and pending human reviewers so an agent can verify readiness before broadcasting an approval request.

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List Loops

Return all approval loops owned by the connected account, including embedded members and membership counts.

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Update Loop

Update one or more display fields of an owned approval loop without changing its members or requests.

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How the Human Approval - HITL Platform integration works

The Human Approval - HITL Platform integration connects your Dench AI CRM directly to Human Approval - HITL Platform, so agents can read and act on your Human Approval - HITL Platform data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

10 actions are available for agents to invoke on your behalf. Every call runs through Human Approval - HITL Platform's own authorization, scoped to the account you connect.

Set up Human Approval - HITL Platform in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Human Approval - HITL Platform and click Connect — you'll authorize access through Human Approval - HITL Platform's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Human Approval - HITL Platform in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Human Approval - HITL Platform integration work with Dench?

The Dench Human Approval - HITL Platform integration connects your AI CRM to Human Approval - HITL Platform, so AI agents can work with your Human Approval - HITL Platform data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Human Approval - HITL Platform via Dench?

The Human Approval - HITL Platform integration currently exposes 10 actions, including Cancel Approval Request, Create Approval Request, Create Loop, Delete Loop, Get Account Status, and Get Approval Request. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Human Approval - HITL Platform to Dench?

No. You connect Human Approval - HITL Platform from your Dench workspace using Human Approval - HITL Platform's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Human Approval - HITL Platform integration secure?

Connections are authorized through Human Approval - HITL Platform's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Human Approval - HITL Platform connection from your workspace settings at any time.

Human Approval - HITL Platform | Dench AI CRM