Get Alert
Get one iLert alert by its numeric ID, optionally expanding escalation rules, the next escalation user, or custom details.
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Integrate iLert
with your AI CRM
iLert is an incident response platform for managing alerts, on-call schedules, escalations, incidents, and status pages.
Explore Triggers and Actions
Get Current User
Return the authenticated iLert user, including identity, role, timezone, and active team context. Use this to verify who the API key represents before incident-response work.
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Get Incident
Get one iLert status incident by numeric ID, optionally including subscription state, affected teams, or history.
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List Alerts
List iLert alerts with optional state, source, escalation-policy, responder, and report-time filters. Returns one page and a continuation cursor.
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List Incidents
List iLert status incidents with optional lifecycle-state, affected-service, and report-time filters. Returns one page and a continuation cursor.
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List On Calls
Find who is on call for selected escalation policies, schedules, users, and a time window of at most three months. Returns one page and a continuation cursor.
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List Resources
List one incident-response resource catalog: services, teams, escalation policies, or maintenance windows. Use returned IDs as filters or references in alert, incident, and on-call tools.
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List Schedules
List iLert on-call schedules, optionally expanding current or next shifts and schedule definitions. Returns one page and a continuation cursor.
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How the iLert integration works
The iLert integration connects your Dench AI CRM directly to iLert, so agents can read and act on your iLert data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
8 actions are available for agents to invoke on your behalf. Every call runs through iLert's own authorization, scoped to the account you connect.
Set up iLert in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find iLert and click Connect — you'll authorize access through iLert's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use iLert in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the iLert integration work with Dench?
The Dench iLert integration connects your AI CRM to iLert, so AI agents can work with your iLert data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with iLert via Dench?
The iLert integration currently exposes 8 actions, including Get Alert, Get Current User, Get Incident, List Alerts, List Incidents, and List On Calls. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect iLert to Dench?
No. You connect iLert from your Dench workspace using iLert's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the iLert integration secure?
Connections are authorized through iLert's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the iLert connection from your workspace settings at any time.