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Integrate Jam with your AI CRM

Jam helps teams capture, inspect, organize, and collaborate on browser bug reports and recordings through its hosted MCP API.

Explore Triggers and Actions

Analyze Jam Video

Extract structured user goals, reported issues, feedback, visual observations, interactions, and technical indicators from a video Jam.

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Get Console Logs

Get captured browser console errors, warnings, information, debug output, and stack traces from a Jam.

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Get Jam Details

Get the core details and debugging context for a Jam. Call this first before requesting logs, events, screenshots, frames, or transcripts.

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Get Jam Metadata

Get custom application debugging context attached through the jam.metadata() SDK, such as user IDs, versions, and feature flags.

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Get Jam Screenshots

Get screenshots and image attachments from a screenshot-type Jam for visual inspection.

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Get Jam Video Frames

Get still frames from a video Jam as an overview grid, exact timestamps, or an evenly sampled time window. Exactly one of those three modes is required: set overview=true, timestamps_ms, or from_ms with to_ms and count.

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Get Jam Video Transcript

Get the timestamped WebVTT speech transcript from a microphone-enabled video Jam when available; otherwise return Jam's explanation that it is pending or unavailable.

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Get Network Requests

Get captured HTTP requests and WebSocket frames from a Jam, with filters for failures, hosts, methods, content types, and response bodies.

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Get Recording Link

Get one Recording Link's settings and submitted-Jam count by public ID.

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Get User Events

Get the chronological user interaction timeline from a Jam, including clicks, inputs, submissions, navigation, and scrolling.

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List Jam Folders

Browse or search one page of workspace folders and return their IDs, names, Jam counts, and timestamps; pass next_cursor as cursor to continue.

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List Jam Members

Browse or search one page of workspace members by name or email for author discovery and attribution; pass next_cursor as cursor to continue.

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List Jams

Search and browse workspace Jams by text, type, folder, author, source URL, or creation date. Returns one page; pass next_cursor as cursor to continue.

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List Recording Domains

List the workspace's connected recording domains and whether each is verified to capture console and network logs.

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List Recording Link Jams

List Jams submitted through one Recording Link, newest first. Returns one page; pass next_cursor as cursor to continue when has_more is true.

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List Recording Links

List workspace Recording Links newest first, optionally including revoked links. Returns one page; when has_more is true, pass next_cursor as cursor to continue.

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How the Jam integration works

The Jam integration connects your Dench AI CRM directly to Jam, so agents can read and act on your Jam data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

16 actions are available for agents to invoke on your behalf. Every call runs through Jam's own authorization, scoped to the account you connect.

Set up Jam in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Jam and click Connect — you'll authorize access through Jam's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Jam in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Jam integration work with Dench?

The Dench Jam integration connects your AI CRM to Jam, so AI agents can work with your Jam data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Jam via Dench?

The Jam integration currently exposes 16 actions, including Analyze Jam Video, Get Console Logs, Get Jam Details, Get Jam Metadata, Get Jam Screenshots, and Get Jam Video Frames. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Jam to Dench?

No. You connect Jam from your Dench workspace using Jam's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Jam integration secure?

Connections are authorized through Jam's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Jam connection from your workspace settings at any time.

Jam | Dench AI CRM