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Integrate Kintone with your AI CRM

Manage users, departments, groups, memberships, service assignments, and login codes in a Kintone tenant through the User API.

Explore Triggers and Actions

Change User Login Codes

Irreversibly change the login codes of up to 100 Kintone users in one batch. Warning: this changes user identities and cannot be undone automatically.

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Create Departments

Create 1 to 100 Kintone departments in one batch. Submit parent departments before their children when creating a hierarchy.

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Create Groups

Create 1 to 100 static or dynamic Kintone groups in one batch. Each group requires a unique code, name, and membership type.

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Create Users

Create 1 to 100 Kintone tenant users in one batch with a login code, password, and display name for each user.

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Delete Users, Departments, or Groups

Permanently delete a non-empty batch of Kintone users, departments, or groups by exact code. Deleted resources cannot be recovered by this tool. Deleting a department may also delete all of its child departments and requires explicit cascade confirmation.

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Get User Access

Get one user's department memberships, group memberships, and Kintone service assignment in one read.

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List Department or Group Members

List users belonging to a Kintone department or group, one page at a time.

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List Departments or Groups

List or filter Kintone departments or groups, one page at a time.

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List Users

List or filter tenant users by ID or login code, one page at a time.

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Replace Group Users

Replace a Kintone static group's complete user membership list. The submitted list is a complete replacement: omitted existing users are removed, and an empty list removes all.

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Replace User Departments

Replace the complete department membership lists for one to 100 Kintone users. Each submitted list is a complete replacement: omitted existing department memberships are removed, and an empty list removes all.

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Replace User Groups

Replace a Kintone user's complete static-group membership list. The submitted list is a complete replacement: omitted existing group memberships are removed, and an empty list removes all.

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Set User Service Assignments

Replace Kintone service access for one to 100 users. An empty services array disables access, so omitted existing assignments are removed.

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Update Departments

Update mutable fields for 1 to 100 existing Kintone departments, identified by exact department code.

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Update Groups

Update the name and optional description of 1 to 100 existing Kintone groups, identified by exact group code. Group type cannot be changed.

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Update Users

Update editable profile and primary-organization fields for 1 to 100 existing Kintone tenant users identified by login code.

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How the Kintone integration works

The Kintone integration connects your Dench AI CRM directly to Kintone, so agents can read and act on your Kintone data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.

16 actions are available for agents to invoke on your behalf. Every call runs through Kintone's own authorization, scoped to the account you connect.

Set up Kintone in Dench

  1. 1

    Sign in to your Dench workspace and open Integrations.

  2. 2

    Find Kintone and click Connect — you'll authorize access through Kintone's own sign-in flow. No API keys or code required.

  3. 3

    Ask an agent to use Kintone in chat, or call it from an automation.

  4. 4

    Manage or disconnect the connection any time from workspace settings.

Frequently asked questions

How does the Kintone integration work with Dench?

The Dench Kintone integration connects your AI CRM to Kintone, so AI agents can work with your Kintone data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.

What actions can AI agents perform with Kintone via Dench?

The Kintone integration currently exposes 16 actions, including Change User Login Codes, Create Departments, Create Groups, Create Users, Delete Users, Departments, or Groups, and Get User Access. Agents invoke them on your behalf from chat or from automations.

Do I need to write code to connect Kintone to Dench?

No. You connect Kintone from your Dench workspace using Kintone's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.

Is the Kintone integration secure?

Connections are authorized through Kintone's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Kintone connection from your workspace settings at any time.

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