Delete Bot
Tool to delete a specific bot from your account. Use when you need to remove an unused or test bot after confirming the bot ID.
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Integrate Landbot
with your AI CRM
Landbot is a no-code chatbot builder that enables businesses to create conversational experiences for customer engagement, lead generation, and support across various messaging channels.
Explore Triggers and Actions
Get Brand
Tool to retrieve your brand data including contact information and settings. Use when you need to access brand profile details, configuration, or contact information.
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List Agents
Tool to retrieve a list of agents in your Landbot account. Use after authenticating your account to enumerate all agents and their details.
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List Bots
Tool to list all bots in your Landbot account. Use after authenticating to discover your configured bots.
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List Channels
Tool to list all channels integrated with your account. Use after authenticating your account to enumerate available messaging channels and metadata.
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List Customers
Tool to list customers who have interacted with your bot. Use when you need to retrieve customer records with optional filters (channel_id, opt_in, search) and pagination.
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List WhatsApp Templates
Tool to list all WhatsApp message templates available for the account. Use after obtaining your WhatsApp channel ID to fetch template IDs and parameter counts.
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Replace Agent
Tool to replace all data for a specific agent (full update). Use when you need to update agent information like name or password.
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Replace Brand
Tool to replace or update brand data with a full update (PUT operation). Use when you need to change company branding information in your Landbot account.
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Send Message
Tool to send a plain text outbound message to a Landbot customer. Use when you need to reply to or continue a support chat with a known customer_id.
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Set Agent Status
Tool to change your agent status to online, offline, or busy. Use when you need to update your availability status in Landbot.
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Update Agent
Tool to update an agent's information in your Landbot account. Use when you need to modify agent details such as name, email, or password. This performs a partial update.
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Update Brand
Tool to partially update your brand data in Landbot. Use when you need to modify brand information such as name, phone, address, city, zipcode, or country.
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How the Landbot integration works
The Landbot integration connects your Dench AI CRM directly to Landbot, so agents can read and act on your Landbot data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
13 actions are available for agents to invoke on your behalf. Every call runs through Landbot's own authorization, scoped to the account you connect.
Set up Landbot in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Landbot and click Connect — you'll authorize access through Landbot's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Landbot in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Landbot integration work with Dench?
The Dench Landbot integration connects your AI CRM to Landbot, so AI agents can work with your Landbot data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Landbot via Dench?
The Landbot integration currently exposes 13 actions, including Delete Bot, Get Brand, List Agents, List Bots, List Channels, and List Customers. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Landbot to Dench?
No. You connect Landbot from your Dench workspace using Landbot's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Landbot integration secure?
Connections are authorized through Landbot's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Landbot connection from your workspace settings at any time.