Create Rich Menu
Create a rich-menu definition and return its ID. Creation alone does not display it: upload an image, then set it as default or link it to a user.
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Integrate LINE
with your AI CRM
Use a LINE Official Account's Messaging API channel to manage messages, audiences, and rich menus.
Explore Triggers and Actions
Create Rich Menu with Image
Create a rich-menu definition and upload its JPEG or PNG image in one call. If image upload fails, the newly created definition is deleted automatically. The finished menu must still be set as default or linked to a user to display.
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Delete Rich Menu
Permanently delete a rich menu by ID. Delete only a menu the caller owns or explicitly intends to remove.
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Download Message Content Preview
Download LINE's reduced-size preview image for a retained image or video message whose contentProvider.type is line.
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Get Message Delivery Count
Get the number of reply, push, multicast, or broadcast messages sent on one UTC+9 calendar date. A result can be unready, unavailable_for_privacy, or out_of_service instead of containing a count.
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Get Rich Menu
Get one Messaging API rich-menu definition by ID, including its canvas, tappable areas, and actions.
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Link or Unlink User Rich Menu
Link or unlink a per-user rich menu. WARNING: LINE can return HTTP 200 even when nothing changed for a nonexistent, deleted, blocked, non-friend, or cross-channel user; success confirms request acceptance, not the assignment effect.
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List Chat Member IDs
Return one page of member user IDs for a group or legacy room containing the bot. Requires a verified or premium LINE Official Account; room applies only to legacy multi-person chats.
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List Follower IDs
Return one page of user IDs for friends of the LINE Official Account. This endpoint requires a verified or premium LINE Official Account and excludes blockers, deleted users, and users without profile consent.
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List Rich Menus
List all rich menus created through the Messaging API. Menus created in LINE Official Account Manager are not included.
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Mark Messages as Read
Mark all messages through a webhook-issued read token as read. The token must have been received by this exact bot; this operation cannot be undone.
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Set or Clear Default Rich Menu
Set or clear the Messaging API default rich menu. Setting requires an image-backed rich menu; clearing does not delete the menu and does not clear a default managed in LINE Official Account Manager.
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Upload Rich Menu Image
Upload a JPEG or PNG image for a rich menu. An image cannot be replaced for the same rich-menu ID; create a new menu to use another image.
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How the LINE integration works
The LINE integration connects your Dench AI CRM directly to LINE, so agents can read and act on your LINE data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
13 actions are available for agents to invoke on your behalf. Every call runs through LINE's own authorization, scoped to the account you connect.
Set up LINE in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find LINE and click Connect — you'll authorize access through LINE's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use LINE in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the LINE integration work with Dench?
The Dench LINE integration connects your AI CRM to LINE, so AI agents can work with your LINE data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with LINE via Dench?
The LINE integration currently exposes 13 actions, including Create Rich Menu, Create Rich Menu with Image, Delete Rich Menu, Download Message Content Preview, Get Message Delivery Count, and Get Rich Menu. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect LINE to Dench?
No. You connect LINE from your Dench workspace using LINE's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the LINE integration secure?
Connections are authorized through LINE's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the LINE connection from your workspace settings at any time.