Create Domain
Tool to add a new custom domain for creating custom links. Use when you need to register a domain for short link customization.
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Integrate Lob
with your AI CRM
Direct Mail Automation and Address Verification APIs
Explore Triggers and Actions
Create Link
Tool to create a shortened URL from a long URL using Lob's link shortening service. Use when you need to shorten a long URL either by using a custom domain or Lob's own short domain.
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Delete Domain
Tool to delete a registered domain. Use only after confirming all associated links with the domain are deleted.
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Delete Link
Tool to delete a shortened link. Use when you need to remove a previously created short link from the system.
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Delete Upload
Tool to delete an existing upload by its unique identifier. Use when you need to permanently remove an upload and its associated data.
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Get Domain
Tool to retrieve details for a single domain from Lob. Use when you need to get configuration status, redirect links, or other metadata for a specific domain.
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Get Link
Tool to retrieve a single shortened link. Use when you need to fetch details about a specific link by its ID.
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List Domains
Tool to retrieve a list of all created domains. Use when you need to view or manage custom domains configured for URL shortening. Supports pagination and filtering by configuration status.
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List QR Code Analytics
Tool to retrieve a list of your QR codes and their analytics data. The QR codes are returned sorted by scan date, with the most recently scanned QR codes appearing first.
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List Shortened Links
Tool to retrieve a list of shortened links. The list is sorted by creation date, with the most recently created appearing first. Use when you need to view all links or filter by campaign or domain.
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List Uploads
Tool to list uploads from Lob. Use when you need to retrieve all uploads or filter uploads by campaign ID.
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Update Link
Tool to update any properties of a shortened link. Use when you need to modify the redirect URL, title, or metadata of an existing Lob shortened link. Requires the link_id and at least the redirect_link to update.
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Validate Identity
Tool to validate whether a given name is associated with an address. Use when you need to verify identity information by checking if a recipient name matches address records.
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How the Lob integration works
The Lob integration connects your Dench AI CRM directly to Lob, so agents can read and act on your Lob data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
13 actions are available for agents to invoke on your behalf. Every call runs through Lob's own authorization, scoped to the account you connect.
Set up Lob in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Lob and click Connect — you'll authorize access through Lob's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Lob in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Lob integration work with Dench?
The Dench Lob integration connects your AI CRM to Lob, so AI agents can work with your Lob data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Lob via Dench?
The Lob integration currently exposes 13 actions, including Create Domain, Create Link, Delete Domain, Delete Link, Delete Upload, and Get Domain. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Lob to Dench?
No. You connect Lob from your Dench workspace using Lob's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Lob integration secure?
Connections are authorized through Lob's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Lob connection from your workspace settings at any time.