Create Contact
Tool to add a new contact to your Loops audience. Use when you need to create a contact with email and optional properties like name, subscription status, or custom attributes. Returns 409 if contact already exists.
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Integrate Loops.so
with your AI CRM
The email platform for modern SaaS. A better way to send product, marketing, and transactional email.
Explore Triggers and Actions
Create Contact Property
Tool to add a custom contact property to your Loops team. Use when you need to store additional contact data beyond default fields. Properties must have unique names in camelCase format and a specified data type (string, number, boolean, or date).
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Delete Contact
Tool to delete a contact by email address or user ID. Use when you need to remove a contact from Loops. Either email or userId must be provided to identify the contact.
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Find Contact
Tool to search for a contact by email or userId. Use when you need to find a specific contact's details including subscription status and custom properties. Exactly one of email or userId must be provided per request.
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Get Contact Properties
Tool to retrieve a list of your account's contact properties from Loops.so. Use when you need to view all available contact properties or filter to only custom properties created by your team.
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Get Dedicated Sending IPs
Tool to retrieve a list of Loops' dedicated sending IP addresses. Use when you need to get IP addresses for whitelisting purposes.
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Get Mailing Lists
Tool to retrieve all mailing lists associated with your Loops account. Use when you need to browse or manage mailing list information.
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List Custom Fields
Tool to retrieve a list of custom contact properties. Use when you need to view available custom fields for contacts. Note: This endpoint is deprecated in favor of 'List contact properties'.
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List Transactional Emails
Tool to retrieve a list of published transactional emails. Use when you need to view all available transactional email templates. Supports pagination with perPage and cursor parameters.
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Send Event
Tool to send events to trigger emails in Loops. Use when you need to track user actions and trigger automated email workflows based on those events.
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Test API Key
Tool to test API key validity and retrieve team information. Use to verify API credentials are working correctly.
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Update Contact
Tool to update an existing contact by email or userId. Use when you need to modify contact properties or re-subscribe contacts. Creates a new contact if no matching record exists.
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How the Loops.so integration works
The Loops.so integration connects your Dench AI CRM directly to Loops.so, so agents can read and act on your Loops.so data as part of everyday work — answering questions in chat, keeping your CRM in sync, and running automations without anyone copying data between tools.
12 actions are available for agents to invoke on your behalf. Every call runs through Loops.so's own authorization, scoped to the account you connect.
Set up Loops.so in Dench
- 1
Sign in to your Dench workspace and open Integrations.
- 2
Find Loops.so and click Connect — you'll authorize access through Loops.so's own sign-in flow. No API keys or code required.
- 3
Ask an agent to use Loops.so in chat, or call it from an automation.
- 4
Manage or disconnect the connection any time from workspace settings.
Frequently asked questions
How does the Loops.so integration work with Dench?
The Dench Loops.so integration connects your AI CRM to Loops.so, so AI agents can work with your Loops.so data as part of chats, automations, and CRM workflows. You connect your account once, and every agent in your workspace can use it — governed by your workspace permissions.
What actions can AI agents perform with Loops.so via Dench?
The Loops.so integration currently exposes 12 actions, including Create Contact, Create Contact Property, Delete Contact, Find Contact, Get Contact Properties, and Get Dedicated Sending IPs. Agents invoke them on your behalf from chat or from automations.
Do I need to write code to connect Loops.so to Dench?
No. You connect Loops.so from your Dench workspace using Loops.so's own sign-in and authorization flow — no API keys to copy, no glue code to maintain.
Is the Loops.so integration secure?
Connections are authorized through Loops.so's own authentication flow, and Dench stores only the authorization needed to act on your behalf. You can review and disconnect the Loops.so connection from your workspace settings at any time.